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Page 1: Oracle Digital Assistant for CX Infographic · 2019-10-01 · Enhanced inbound marketing efforts with chatbot-powered landing pages to quickly connect, educate, and qualify leads

Oracle DigitalAssistant

Gartner predicts70% of organizations will integrate AI to assist employees’

productivity by 2021*

Conversational AI for Your Business

A Digital Assistant Can Facilitate

Copyright © 2020, Oracle and/or its a�liates. All rights reserved.

* Gartner Press Release, January 24, 2019

Learn more at oracle.com/da

One digital assistant for multiple applications Understands domain

speci�c terminology

Bot-initiated conversations based on context

AI-powered natural language

processing

Multilingual supportAnalytics to provide insights

AI Scientist Not Required

Skills can be customized

Prebuilt skills for Oracle SaaS

Simple deployment

Submit Expenses

Sales Brief

Location Services

Order Management

HCM

ERP

CX

3rd Party

Inventory

Manufacturing

Global HR

PurchaseOrders

Expense Approval

Submit Expenses

TalentManager Sales

Absence Manager

Location Services

Popular Conversational Channels

Digital Assistant Skills Store

Any Application

SelectedSkills

SCM

3rd Party Skills

CX Skills

HCM Skills

ERP Skills

SCM Skills

Integrated with Customer ServiceSupports call de�ection and agent hando�

Digital Assistant

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