Agenda Topics
• Who are JMG Systems and what do we do?– Company History, Products & Facilities
• Our customers and distribution network– Local and Global
• The Business Challenges– The progress by the company so far
• The Team … and the Future– The Recruitment needs for today and tomorrow
• Company Video
Overview
• Family-owned SME business– Managing Director – Mr Joe McGoldrick– Est. 1976 (McGoldrick Bros.)
• Technology Solutions Provider– Product design, customisation and manufacturing– 30yrs experience of engine driven applications
• 3 Business Locations
• Customers & Product deployment worldwide
What do we manufacture?
The “Dashboard” / Control Panel
“Engine Harness”
Tracking
Systems
“Battery Leads
& Safety Circuit”
Remote
Controls
Auxiliary/
Efficiency
Systems
Customisation Innovation Usability Adaptability
Market Sectors
Agri &
Handling
Aircraft Ground
Support
Recycling
Materials
Handling
Quarry & Crushing
Software & Hardware
Operator Feedback Systems
Software
Control &
Diagnostics
Tier 4
Solutions
Dual Power
Continuity
Customisation Innovation Usability Adaptability
What our customers want …• Customised, Specific, Product Development
• Similar in technology, different in application
• Quality products• All products simulation tested before despatch• Able to perform in extreme climates• Supporting documentation with every kit
• Worldwide Supply and Support• Dedicated Customer Service team – on site support and operator training• Dealer/Customer training services available
• Efficient After Sales Services• Technical Brochures • Operational Manuals• Spare parts availability
Our Team …Managing Director
Operations Team General Mgt R&D Engineering
Customer Sales ProductionCustomer Service MaterialsPersonnelAdministration R&DEngineering
3 Locations …
• Derry Road (Main Office) – Product Design R&D Engineering– Administration & Finance – Customer care & after sales support
• Enterprise Centre, Gortrush – Manufacturing – Quality & Continuous Improvement– Despatch & Logistics
• Derby, England – Service support – R&D engineering
So how did we get here …?
• Organisational structure / setting responsibilities
• Set goals & targets
• Improve communication
• Back to Basics
So how did we get here …?
• Organisational structure / setting responsibilities
• Set goals & targets
• Improve communication
• Back to Basics
• Identifying the gaps – process & resource
• Recruit, train & reward
What skills?
Manufacture
Engineering
Admin Support,
Finance &
logistics
Customer
Support
Sales &
Marketing
Purchasing &
Materials
Management
Assembly
Production Planning
Test & Quality Awareness
Manufacture Engineering
Software Development
Broadband
Electrical Engineering
Mechanical Design
(HND, Degree level)
Good Customer Skills
Languages
Business Acumen
E-Commerce
Web development
Stock control
Supplier mgt skills
IT administration
Telephone & negotiation skills
Technical Knowledge
Administration
Customer Skills
Documentation
Warranty Support
IT development & infrastructure
Personnel HR, Computer skills
Administration, telephone skills
Finance Control accounting
Training & development
What are we looking for … ?
• CV or Application Form
– Make it interesting
– Stand out from the Crowd
– Do not use “TxT” LOL !!!!
• At Interview
– Be Prepared
– Research the company; know what we do
– Show us you are interested
• Make a lasting impression …
– Be confident
– “Recruit for Attitude, Train for Skill”
School Leaver /
“Apprenticeship” route …
A-Level – HND – HNC
or
experience in similar industry
Degree Level
or
+5yrs in similar role or industry
Entry Levels … 1
Production
Administration
Stores person
Support
2
Graduate Engineer
Customer Sales
In Field Support
Specialist skills (e.g. CNC)
Logistics Planner
3
Engineering Design
Management
Skilled professional
Accountancy
Company Development
• Company Induction– All Staff taken through the business do’s and don’ts
• On the Job training– Shadow colleagues / performance appraisals
• Apprenticeship Program– Internal development– Day release with local college
• Graduate Placement Program– University of Ulster – Engineering & Computing/Media
• BiTP Program … Queens University– In House company training … all departments
• Quality / Management & Leadership / Customer Sales and awareness / etc.
• Other Key Skills development– Invest NI Lean Techniques program
The Future Challenges …
• Smarter Technology– Global Telecommunication interconnectivity – Remote technology advances – apps, web interfaces– Branding & product placement / longevity– Cost efficient manufacturing practices
• Globalisation– Internet e-Commerce– Support Languages … Chinese, Spanish, Portuguese– 24x7 support structures
• Competitive Edge– Marketing– Branding– Logistics and Responsiveness
Engineering (Technology)
ICT / Computing
Design principles
Problem Solving skills
Finance, Computing
Languages & Literacy
Marketing / Graphic Design
Business Studies
Thank you …
Investors In People
2005
ISO9001:2008
2009
Business Award Winner
2012
NI Excellence Award
2007
Business Award Winner
2013