Download - DocumentOB
Choose Any One.
Marks : 2
1. From the given information identify the morale indicator :-
a)
b)
c)
d)
Entrance interviewsOvertimeExit interviewsIncrease in sales
Choose all that Apply.
Marks : 2
2. Select the relevant parts of the communication process :-
a)
b)
c)
d)
EncodingReceiverDecodingSupervisor
Choose all that Apply.
Marks : 2
3. What are the determinants of job satisfaction?
a)
b)
Zero colleaguesEquitable rewardsSupportive colleaguesMentally challenging work
c)
d)
True / False
Marks : 2
4. Feeling of insecurity usually makes a man under-productive.
TrueFalse
5. What are the categories of stress as stated by Dr.Pestonji?
a)
b)
c)
d)
DistressEustressHypo stressCaused stress
6. With reference to the cave man, it is said that in case of any life threatening event, the adrenaline used to be secreted in the blood stream. This secretion resulted in creation of additional energy for the body to either face the situation or run away. What is the popular name of this mechanism?
a)
b)
c)
d)
FightFight or flightFlightFlight and flight
Select Answer from the List
Marks : 2
7. Traditional win-lose situations can be solved using negotiations.
Choose all that Apply.
Marks : 2
8. Which of the given theories represent the traditional approaches to understanding the complex personality?
a)
b)
c)
d)
IntrapsychicPhysiognomyTraitSelf-theory
Select Answer from the List
Marks : 2
9. According to Herzberg, there are two sets of factors at the work life, viz. the motivators and the factors.
10. Effective communication can be seen as the foundation of modern organizations.
TrueFalse
11. Organization with a strong culture has :-
a)Strict rules and regulations
b)
c)
d)
Practices that include employee participationAutocratic organizational structureResistance to change
True / False
Marks : 2
12. Psychology is the science of human behaviour.
TrueFalse
True / False
Marks : 2
13. Fred Luthans is known as the father of "Scientific Management".
TrueFalse
Select Answer from the List
Marks : 2
14. The team whose members collaborate through use of various information technologies is known as team.
Choose Any One.
Marks : 2
15. John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by
John?
a)
b)
c)
d)
EncodingDecodingFeedbackTransference
Choose all that Apply.
Marks : 2
16. What are the principles of job enlargement?
a)
b)
c)
d)
Challenging the employees by increasing the expected productionChallenging the organization by increasing the expected salesAdding other tasks to the jobRotating the assignments
Choose all that Apply.
Marks : 2
17. According to the term hedonism the characteristics of human behavior are:-
a)
b)
c)
d)
RationalIrrationalDeliberateComfort oriented
Select Answer from the List
Marks : 2
18. The concept of organizational stress was first evolved in the classic work of .
True / False
Marks : 2
19. Illumination Experiment is a part of Hawthorne experiments.
TrueFalse
Choose Any One.
Marks : 2
20. According to Freud's theory, what is considered to be the executive part of the personality only because it controls the gateway of action, selects the features of the environment to which it will respond and decides what instincts will be satisfied?
a)
b)
c)
d)
The idEgoSuperegoThe guilt
True / False
Marks : 2
21. The content theories are concerned with identifying the needs that people have and how needs are prioritized.
TrueFalse
Choose Any One.
Marks : 2
22. Which organization model was in existence at the time of Industrial revolution?
a)
b)
c)
d)
AutocraticCustodialCollegialSupportive
True / False
Marks : 2
23. Rest provides the opportunity to recover from fatigue.
TrueFalse
Choose all that Apply.
Marks : 2
24. Before a particular organizational change is shaped and implemented effectively, certain minimum number of steps need to be followed; viz.:-
a)
b)
c)
Recognize the forces demanding changeDiagnose the problemRecognize the need for the changeTerminate the problem
d)
Description Attempted Question : 25 / 47
True / False
Marks : 2
25. According to Freud, the human mind is composed of three elements; viz. the unimportant, the important and the utmost important.
TrueFalse
Match The Following
Marks : 5
26.
1. Accommodating style 1. WIN - LOSE approach
2. Collaborating style 2. WIN SOME - LOSE SOME approach
3. Compromising style 3. WIN - WIN approach
4. Avoiding style 4. WIN ALL - LOSE SOME approach
5. LOSE - LOSE approach
6. LOSE - WIN approach
Select Answer from the List
Marks : 2
27. The formation of specific goals, feedback on progress towards the goals and reinforcement of desired behavior all stimulate .
Choose all that Apply.
Marks : 2
29. The major determinants of personality of an individual can be studied under few broad headings, viz. :-
a)
b)
c)
d)
BiologicalEducationCulturalSituation
Choose Any One.
Marks : 2
30. Organizational Behaviour studies the importance of :-
a)
b)
c)
d)
Systems in organizationHuman elements in the organizationCulture of the organizationProcedures and processes of the organization
True / False
Marks : 2
31. The intensity of stimulus implies that the more intense the stimulus, the less is the likelihood that it will be perceived.
TrueFalse
Choose Any One.
Marks : 2
32. Ram and Bharat are a part of the cost cutting team. In one of the meeting, it was seen that Bharat was very dominating and confident about his strategies. Ram agreed to his strategies but was unhappy about the implementation plan of Bharat. However, in the interest of the group Ram did not argue any further. How will you classify the act of Ram with reference to relationship oriented roles?
a)
b)
c)
d)
EncouragementGate keepingHarmonizingCompromise
Choose all that Apply.
Marks : 2
33. In an organization the chairs in the reception area are kept facing one another. What is your perception about this organization?
a)
b)
c)
d)
It’s a friendly organization.The organization is rigid in nature.The atmosphere is more tense in this organization.It’s an unfriendly organization.
Select Answer from the List
Marks : 2
34. Manager's role changed from that of a leader to that of partner in a type of organization.
Choose Any One.
Marks : 2
35. In Collegial organization model employee psychological result is :-
a)
b)
c)
d)
Dependence on bossDependence on organizationParticipationSelf-discipline
Select Answer from the List
Marks : 2
36. Organizational conflicts created due to personality difficulties may lead to job .
Choose all that Apply.
Marks : 2
37. Organizational objectives can be achieved by :-
a)
b)
c)
d)
Group workDivision of labourHierarchy of authorityIncentive plans
Select Answer from the List
Marks : 2
38. Cultural are words, gestures and pictures or other physical objects that carry a particular meaning with the culture.
Choose all that Apply.
Marks : 2
39. Commanlities and differences suggest in certain respects, every person is like
a)
b)
c)
d)
All other peopleSome other peopleNo other personNone of above
Choose Any One.
Marks : 2
40. Lata was in a meeting with her manager, Mr.Rai. Mr.Rai was very angry with Lata and was scolding her. Lata's body chemistry was changing. However, neither she could fight physically with Mr.Rai nor could she leave her job. Thus, her adrenaline was metabolized which was causing various balancing and self correcting mechanisms in her body. What do you expect to be the result of all these reactions of Lata?
a)
b)
c)
d)
Psychosomatic diseasesPhysiological diseasesPhysical diseasesCorporeal diseases
Choose Any One.
Marks : 2
41. The term LOC in the study of personality stands for:-
a)
b)
c)
d)
Lack of controlLine of controlLocus of controlLoss of control
Select Answer from the List
Marks : 2
42. An employee whose skill set combines good training and high performance goals, implies that he has .
Choose all that Apply.
Marks : 2
43. Identify the steps involved in morale surveys :-
a)
b)
c)
d)
Drafting of questionnairesInterviewing peopleAnalyzing collected dataReviewing past performance
Match The Following
Marks : 5
44.
1. Interviews 1. Expensive
2. Questionnaires 2. Potentially confound problems
3. Observations 3. Potential validity problems
4. Secondary data 4. Observer apathy
5. Non-emphatic
6. Observer bias
Match The Following
Marks : 5
45.
1. Ego 1. All port
2. Traits 2. Sheldon
3. Physical structuring 3. to sound through
4. Ideal self 4. Roger
5. Per sonare 5. Frend
Match The Following
Marks : 5
45.
1. Ego 1. All port
2. Traits 2. Sheldon
3. Physical structuring 3. to sound through
4. Ideal self 4. Roger
5. Per sonare 5. Frend
Choose all that Apply.
Marks : 2
47. In which organization models, managers did not bother to create an atmosphere which was conducive to the development of the employees?
a)
b)
c)
d)
CollegialSupportiveAutocraticCustodial
Select Answer from the List
Marks : 2
48. Allport emphasizes the of personality.
True / False
Marks : 2
49. An illusion may be taken as a form of perception that badly distorts reality.
TrueFalse
Choose Any One.
Marks : 2
50. Many of our prejudices operate at the :-
a)
b)
c)
d)
Conscious levelUnconscious levelPre-conscious levelSub-conscious level
Select Answer from the List
Marks : 2
51. The process by which a third party helps two or more other parties to resolve their conflicts is known as .
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer Question From the given information identify the morale indicator :-
Correct Answer
Exit interviews
Your Answer Exit interviews
Multiple Choice Multiple Answer Question Select the relevant parts of the communication process :-
Correct Answer
Encoding , Receiver , Decoding
Your Answer Encoding , Receiver , Decoding
Multiple Choice Multiple Answer Question The cost of tensions and worries created by wrong kind of
personalities are enormous in terms of. Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Multiple Choice Multiple Answer Question The major determinants of personality of an individual can be
studied under few broad headings, viz. :- Correct Answer
Biological , Cultural , Situation
Your Answer Biological , Cultural , Situation
Multiple Choice Single Answer Question Organizational Behaviour studies the importance of :-
Correct Answer
Human elements in the organization
Your Answer Human elements in the organization
True/False Question The intensity of stimulus implies that the more intense the
stimulus, the less is the likelihood that it will be perceived. Correct Answer
False
Your Answer True
Multiple Choice Multiple Answer Question In an organization the chairs in the reception area are kept
facing one another. What is your perception about this organization?
Correct Answer
The organization is rigid in nature. , The atmosphere is more tense in this organization. , It’s an unfriendly organization.
Your Answer The organization is rigid in nature. , The atmosphere is more tense in this organization. , It’s an unfriendly organization.
Select The Blank Question Manager's role changed from that of a leader to that of partner
in a ________ type of organization. Correct Answer
Collegial
Your Answer Collegial
Multiple Choice Single Answer Question In Collegial organization model employee psychological result is
:- Correct Answer
Self-discipline
Your Answer Participation
Select The Blank Question Organizational conflicts created due to personality difficulties
may lead to job ________. Correct Answer
Dissatisfaction
Your Answer Dissatisfaction
Multiple Choice Multiple Answer Question Organizational objectives can be achieved by :-
Correct Answer
Hierarchy of authority , Group work , Division of labour
Your Answer Group work , Division of labour , Incentive plans
Select The Blank Question Cultural ________ are words, gestures and pictures or other
physical objects that carry a particular meaning with the culture. Correct Answer
Symbols
Your Answer Values
Multiple Choice Multiple Answer Question Commanlities and differences suggest in certain respects, every
person is like Correct Answer
All other people , Some other people , No other person
Your Answer All other people , Some other people , No other person
Multiple Choice Single Answer Question Lata was in a meeting with her manager, Mr.Rai. Mr.Rai was
very angry with Lata and was scolding her. Lata's body chemistry was changing. However, neither she could fight physically with Mr.Rai nor could she leave her job. Thus, her adrenaline was metabolized which was causing various balancing and self correcting mechanisms in her body. What do you expect to be the result of all these reactions of Lata?
Correct Answer
Psychosomatic diseases
Your Answer Corporeal diseases
Multiple Choice Single Answer Question The term LOC in the study of personality stands for:-
Correct Answer
Locus of control
Your Answer Locus of control
Select The Blank Question An employee whose skill set combines good training and high
performance goals, implies that he has ________ .
Correct Answer
High productivity
Your Answer High productivity
Multiple Choice Multiple Answer Question Identify the steps involved in morale surveys :-
Correct Answer
Drafting of questionnaires , Interviewing people , Analyzing collected data
Your Answer Drafting of questionnaires , Interviewing people , Analyzing collected data
Match The FollowingQuestion Correct Answer Your Answer
Personality Behaviour Behaviour
Attitude Respond Respond
Value Judgment Judgment
Opinion Expression Expression
Multiple Choice Multiple Answer Question In which organization models, managers did not bother to create
an atmosphere which was conducive to the development of the employees?
Correct Answer
Autocratic , Custodial
Your Answer Supportive , Autocratic , Custodial
Select The Blank Question Allport emphasizes the ________ of personality.
Correct Answer
Uniqueness
Your Answer Similitude
True/False Question An illusion may be taken as a form of perception that badly
distorts reality. Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question Many of our prejudices operate at the :-
Correct Answer
Sub-conscious level
Your Answer Pre-conscious level
Select The Blank Question The process by which a third party helps two or more other
parties to resolve their conflicts is known as ________. Correct Answer
Mediation
Your Answer Confrontation
Multiple Choice Multiple Answer Question What are the determinants of job satisfaction?
Correct Answer
Equitable rewards , Supportive colleagues , Mentally challenging work
Your Answer Equitable rewards , Supportive colleagues , Mentally challenging work
True/False Question Feeling of insecurity usually makes a man under-productive.
Correct Answer
True
Your Answer False
Multiple Choice Multiple Answer Question What are the categories of stress as stated by Dr.Pestonji?
Correct Answer
Distress , Eustress , Hypo stress
Your Answer Distress , Eustress , Hypo stress
Multiple Choice Single Answer Question With reference to the cave man, it is said that in case of any life
threatening event, the adrenaline used to be secreted in the blood stream. This secretion resulted in creation of additional energy for the body to either face the situation or run away. What is the popular name of this mechanism?
Correct Answer
Fight or flight
Your Answer Fight or flight
Select The Blank Question Traditional win-lose situations can be solved using ________
negotiations. Correct Answer
Distributive
Your Answer Inter-organizational
Multiple Choice Multiple Answer Question Which of the given theories represent the traditional approaches
to understanding the complex personality? Correct Answer
Intrapsychic , Physiognomy , Trait
Your Answer Intrapsychic , Trait
Select The Blank Question According to Herzberg, there are two sets of factors at the work
life, viz. the motivators and the ________factors. Correct Answer
Hygiene
Your Answer Hygiene
True/False Question Effective communication can be seen as the foundation of
modern organizations. Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question Organization with a strong culture has :-
Correct Answer
Practices that include employee participation
Your Answer Autocratic organizational structure
True/False Question Psychology is the science of human behaviour.
Correct Answer
True
Your Answer True
True/False Question Fred Luthans is known as the father of "Scientific Management".
Correct Answer
False
Your Answer False
Select The Blank Question The team whose members collaborate through use of various
information technologies is known as ________ team. Correct Answer
Virtual
Your Answer Virtual
Multiple Choice Single Answer Question John had thought of a very innovative idea to launch the new
product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?
Correct Answer
Transference
Your Answer Encoding
Multiple Choice Multiple Answer Question What are the principles of job enlargement?
Correct Answer
Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments
Your Answer Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments
Multiple Choice Multiple Answer Question According to the term hedonism the characteristics of human
behavior are:- Correct Answer
Rational , Deliberate , Comfort oriented
Your Answer Irrational , Deliberate , Comfort oriented
Select The Blank Question The concept of organizational stress was first evolved in the
classic work of ________. Correct Answer
Kahn et al
Your Answer James Carter
True/False Question Illumination Experiment is a part of Hawthorne experiments.
Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question According to Freud's theory, what is considered to be the
executive part of the personality only because it controls the
gateway of action, selects the features of the environment to which it will respond and decides what instincts will be satisfied?
Correct Answer
Ego
Your Answer Ego
True/False Question The content theories are concerned with identifying the needs
that people have and how needs are prioritized. Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question Which organization model was in existence at the time of
Industrial revolution? Correct Answer
Autocratic
Your Answer Autocratic
True/False Question Rest provides the opportunity to recover from fatigue.
Correct Answer
True
Your Answer True
Multiple Choice Multiple Answer Question Before a particular organizational change is shaped and
implemented effectively, certain minimum number of steps need to be followed; viz.:-
Correct Answer
Recognize the forces demanding change , Diagnose the problem , Recognize the need for the change
Your Answer Recognize the forces demanding change , Diagnose the problem , Recognize the need for the change
True/False Question According to Freud, the human mind is composed of three
elements; viz. the unimportant, the important and the utmost important.
Correct Answer
False
Your Answer False
Match The FollowingQuestion Correct Answer Your Answer
Avoiding style LOSE - LOSE approach LOSE - LOSE approach
Accommodating style LOSE - WIN approach LOSE - WIN approach
Collaborating style WIN - WIN approach WIN - WIN approach
Compromising style WIN SOME - LOSE SOME approach
WIN SOME - LOSE SOME approach
Select Answer from the List
Marks : 2
3. Communication provides a means to release and for fulfillment of social needs.
Choose Any One.
Marks : 2
4. Who has given the following definition of Organizational Behaviour as, "understanding, predicting and controlling human behaviour at work"?
a)
b)
c)
d)
Keith DavisStephen RobinsEdward StrongFred Luthans
Choose all that Apply.
Marks : 2
5. Identify the situations which reflect upward communication :-
a)
b)
c)
d)
Performance reports of workers, to be reviewed by the supervisorSuggestion boxes kept in the worker's canteenEmployee attitude surveysIssue of bulletins to workers
Choose all that Apply.
Marks : 2
6. Personality is affected by which of the following factors?
a)
b)
c)
d)
HeredityCultureNature of jobFamily
Choose all that Apply.
Marks : 2
7. The Intrapsychic theory suggests that the human mind is composed of :-
a)
b)
Preconscious mindConscious mindUnconscious mind
c)
d)
Subconscious mind
Choose all that Apply.
Marks : 2
8. Identify the factors which may influence how a person perceives another person.
a)
b)
c)
d)
Characteristics of the person being perceivedCharacteristics of the perceiverThe situation or context beyond control of the perceiverThe situation or context within which the perception takes place
True / False
Marks : 2
9. Different styles of leadership can produce different, complex reactions from the same group.
TrueFalse
Choose Any One.
Marks : 2
10. According to the equity theory, how do you define the point when equity occurs?
a)
b)
c)
Person's outcomes < Other's outcomesPerson's outcomes > Other's outcomesPerson's outcomes = Other's outcomesPerson's outcomes < Other's incomes
d)
Choose all that Apply.
Marks : 2
11. Scientific management movement sought to improve productivity by :-
a)
b)
c)
d)
Rationalizing the workIntroduction of various wage plansIntroduction of incentive plansIntroduction of retirement plans
Choose Any One.
Marks : 2
12. Identify the factor which increases the individual's sensitivity to those stimuli which he considers relevant for his satisfaction.
a)
b)
c)
d)
External factorMotivational factorOrganizational factorSocial factor
Choose Any One.
Marks : 2
13. John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?
a)
b)
c)
d)
EncodingDecodingFeedbackTransference
Select Answer from the List
Marks : 2
14. The techniques such as interviews, questionnaires, etc. are used in the stage related to management of change.
Choose Any One.
Marks : 2
16. Human being is described as "basically a battlefield" in the context to :-
a)
b)
c)
d)
Blake and Mutan theoryFreud's theory of personalityTVS Rao's theory of HRDAllport's theory of personality
Select Answer from the List
Marks : 2
17. When an autocratic leader chooses to give rewards to his employees, then his style becomes -autocratic style.
True / False
Marks : 2
18. Stress affects different people but in the same manner.
TrueFalse
Choose all that Apply.
Marks : 2
19. The different types of fatigue are :-
a)
b)
c)
d)
MentalSocialPhysicalPsychological
True / False
Marks : 2
20. Morale indicates a group phenomenon.
TrueFalse
Select Answer from the List
Marks : 2
21. According to Freud, the most important characteristic of is that it has the ability to distinguish between mental images and actual sources of tension release.
Choose all that Apply.
Marks : 2
22. Which of the given theories represent the traditional approaches to understanding the complex personality?
a)
b)
c)
d)
IntrapsychicPhysiognomyTraitSelf-theory
Choose all that Apply.
Marks : 2
23. Which are the main personal stressors stated by Yoga?
a)
b)
c)
d)
Change in job responsibilitiesState of helplessnessJealouslyTemptations
True / False
Marks : 2
24. At the norming stage, the team is involved in defining goals.
TrueFalse
Select Answer from the List
Marks : 2
25. The phase is considered to be the most crucial phase in the management of change.
Select Answer from the List
Marks : 2
26. The conflict arises from incompatibility between expected outcomes and one's capacity to achieve them.
Choose Any One.
Marks : 2
27. In Organizational Behaviour, 'caused behaviour' means :-
a)
b)
c)
d)
People behave at work because they are being paid to behave in a particular way.By his own behaviour, a manager can affect how an employee behaves.Organizational environment do not affect behavior of an employee.People behave as they like to behave in an organization.
True / False
Marks : 2
28. In order to understand, predict and control human behavior, it is important to study his family background.
TrueFalse
Choose all that Apply.
Marks : 2
29. Commanlities and differences suggest in certain respects, every person is like
a)
b)
c)
d)
All other peopleSome other peopleNo other personNone of above
Match The Following
Marks : 5
30.
1. Paternalistic attitude 1. Bureaucratic organization
2. Participation 2. Collegial organization
3. Scientific and professional employees 3. Custodial organization
4. Theory X 4. Monopolistic organization
5. Supportive organization
6. Autocratic organization
Choose Any One.
Marks : 2
32. Mr. Roy, manager of the quality assurance department, wishes to standardize the reporting procedure. He wishes to instruct the employees, weekly, as to their routine activities. What medium of communication should be used by Mr. Roy?
a)
b)
c)
BulletinsSpeechesVideo conferencingFace-to-face conversation
d)
Choose all that Apply.
Marks : 2
33. Identify which of the given theories pertain to the category of content theories :-
a)
b)
c)
d)
Maslow's hierarchy theoryVroom's expectancy theoryAlderfer's ERG needs theoryFredrick Herzberg's two factor theory
Select Answer from the List
Marks : 2
34. The factor of implies that an individual may attend to moving objects in their field of vision that to static objects.
Choose Any One.
Marks : 2
35. One of the theorists has worked extensively on traits in various work settings employing a number of psychological measures. On the basis of factor analysis he developed factor concepts such as tender-mindedness, somatic anxiety, dominance, etc. Who is the person who has done all this?
a)
b)
c)
d)
Sigmund FreudSheldonCattellAllport
Choose all that Apply.
Marks : 2
36. According to Frend the human mind is composed of
a)
b)
c)
d)
Preconscious mindConscious mindUnconscious mindA & c of above
True / False
Marks : 2
37. Every success has its roots in stress.
TrueFalse
Choose Any One.
Marks : 2
38. From the following forces identify the external force for organizational change :-
a)
b)
c)
d)
Change in the locationAmalgamationsRetirements and transfersChanges in labour laws
True / False
Marks : 2
40. The attitude expressed about diversity is called positive multiculturalism.
TrueFalse
Select Answer from the List
Marks : 2
41. Traditional win-lose situations can be solved using negotiations.
Choose all that Apply.
Marks : 2
42. Identify the sub-processes of perception.
a)
b)
c)
d)
StimulusRegistrationInterpretationCo-ordination
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank Question Frequent absenteeism of manager who talks about punctuality
to his subordinate is a way of ________ behaviour. Correct Answer
Autocratic
Your Answer Custodial
True/False Question Usually, the subordinates prefer the democratic leader.
Correct Answer
True
Your Answer True
True/False Question In order to understand, predict and control human behavior, it is
important to study his family background. Correct Answer
False
Your Answer False
Multiple Choice Multiple Answer Question Commanlities and differences suggest in certain respects, every
person is like Correct Answer
All other people , Some other people , No other person
Your Answer All other people , Some other people , No other person
Multiple Choice Single Answer Question Mr. Roy, manager of the quality assurance department, wishes
to standardize the reporting procedure. He wishes to instruct the employees, weekly, as to their routine activities. What medium of communication should be used by Mr. Roy?
Correct Answer
Bulletins
Your Answer Speeches
Multiple Choice Multiple Answer Question Identify which of the given theories pertain to the category of
content theories :- Correct Maslow's hierarchy theory , Alderfer's ERG needs theory ,
Answer Fredrick Herzberg's two factor theory Your Answer Maslow's hierarchy theory , Alderfer's ERG needs theory ,
Fredrick Herzberg's two factor theory
Select The Blank Question The factor of ________ implies that an individual may attend to
moving objects in their field of vision that to static objects. Correct Answer
Motion
Your Answer Motion
Multiple Choice Multiple Answer Question According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer Preconscious mind , Conscious mind , Unconscious mind
True/False Question Every success has its roots in stress.
Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question From the following forces identify the external force for
organizational change :- Correct Answer
Changes in labour laws
Your Answer Change in the location
Select The Blank Question Perception is a ________ process.
Correct Answer
Psychological
Your Answer Psychological
True/False Question The attitude expressed about diversity is called positive
multiculturalism. Correct Answer
True
Your Answer True
Select The Blank Question Traditional win-lose situations can be solved using ________
negotiations. Correct Answer
Distributive
Your Answer Distributive
Multiple Choice Multiple Answer Question Identify the sub-processes of perception.
Correct Answer
Stimulus , Registration , Interpretation
Your Answer Stimulus , Registration , Interpretation
Multiple Choice Multiple Answer Question Major determinants of personality
Correct Answer
Biological , Situation
Your Answer Biological , Cultural , Situation
Multiple Choice Multiple Answer Question The broad categories of stressors are :-
Correct Answer
Organizational stressors , Personal stressors , Life stressors
Your Answer Organizational stressors , Role stressors , Personal stressors
True/False Question Career development of employees facilitates development of
whole person concept. Correct Answer
True
Your Answer True
Multiple Choice Multiple Answer Question What are the categories of stress as stated by Dr.Pestonji?
Correct Answer
Distress , Eustress , Hypo stress
Your Answer Distress , Eustress , Hypo stress
True/False Question The ego is reality-oriented part of thinking; it is largely practical
and works in an executive capacity. Correct Answer
True
Your Answer True
Select The Blank Question The ________, in some respects, is the antithesis of id.
Correct Answer
Superego
Your Answer The guilt
Multiple Choice Multiple Answer Question Identify the process influence personality development.
Correct Answer
Socialization process , Identification process
Your Answer Work process , Socialization process , Identification process
Multiple Choice Single Answer Question Noise is regarded as a distracter, because it interferes
with/affects :- Correct Answer
Work efficiency
Your Answer Work efficiency
Multiple Choice Single Answer Question In Custodial organization model, managerial orientation is :-
Correct Answer
Money
Your Answer Authority
Match The FollowingQuestion Correct Answer Your Answer
Personality Behaviour Behaviour
Attitude Respond Respond
Value Judgment Judgment
Opinion Expression Expression
Match The FollowingQuestion Correct Answer Your Answer
Harold Kelley Attribution theory Attribution theory
Herzberg Two factor theory of motivation
Two factor theory of motivation
Douglas McGregor Theory X and theory Y Theory X and theory Y
J.Stacy Adams Equity theory Equity theory
Multiple Choice Multiple Answer Question The cost of tensions and worries created by wrong kind of
personalities are enormous in terms of. Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Select The Blank Question Communication provides a means to release ________ and for
fulfillment of social needs. Correct Answer
Emotional expression
Your Answer Information
Multiple Choice Single Answer Question Who has given the following definition of Organizational
Behaviour as, "understanding, predicting and controlling human behaviour at work"?
Correct Answer
Fred Luthans
Your Answer Fred Luthans
Multiple Choice Multiple Answer Question Identify the situations which reflect upward communication :-
Correct Answer
Performance reports of workers, to be reviewed by the supervisor , Suggestion boxes kept in the worker's canteen , Employee attitude surveys
Your Answer Performance reports of workers, to be reviewed by the supervisor , Suggestion boxes kept in the worker's canteen , Issue of bulletins to workers.
Multiple Choice Multiple Answer Question Personality is affected by which of the following factors?
Correct Answer
Heredity , Culture , Family
Your Answer Heredity , Culture , Nature of job
Multiple Choice Multiple Answer Question The Intrapsychic theory suggests that the human mind is
composed of :- Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer Preconscious mind , Conscious mind , Subconscious mind
Multiple Choice Multiple Answer Question Identify the factors which may influence how a person perceives
another person. Correct Answer
Characteristics of the person being perceived , Characteristics of the perceiver , The situation or context within which the perception takes place.
Your Answer Characteristics of the perceiver , The situation or context beyond control of the perceiver , The situation or context within which the perception takes place.
True/False Question Different styles of leadership can produce different, complex
reactions from the same group. Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question According to the equity theory, how do you define the point
when equity occurs? Correct Answer
Person's outcomes = Other's outcomes
Your Answer Person's outcomes > Other's outcomes
Multiple Choice Multiple Answer Question Scientific management movement sought to improve
productivity by :- Correct Answer
Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans
Your Answer Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans
Multiple Choice Single Answer Question Identify the factor which increases the individual's sensitivity to
those stimuli which he considers relevant for his satisfaction. Correct Answer
Motivational factor
Your Answer External factor
Multiple Choice Single Answer Question John had thought of a very innovative idea to launch the new
product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?
Correct Answer
Transference
Your Answer Transference
Select The Blank Question The techniques such as interviews, questionnaires, etc. are
used in the ________ stage related to management of change. Correct Answer
Diagnosis
Your Answer Feedback
Multiple Choice Single Answer Question Lata has been working as tool-room operator for the last two
years. Recently she has been promoted as the manager of the tool-room section. All the operators in her department were her ex-colleagues and with her co-operative style of leadership, it was supposed that it would be an easy task to supervise them. Lata was an efficient employee, but she was the last person in her department to know about the policy decisions of the top management. However, to her surprise the operators simply ignored her instructions. What do you think is the reason for this behavior of the operators of the tool-room section?
Correct Answer
The operators felt that Lata did not have any power
Your Answer The operators felt that Lata did not have leadership skills
True/False Question Stress affects different people but in the same manner.
Correct Answer
False
Your Answer True
Multiple Choice Multiple Answer Question The different types of fatigue are :-
Correct Answer
Mental , Physical , Psychological
Your Answer Mental , Social , Psychological
Select The Blank Question According to Freud, the most important characteristic of
________ is that it has the ability to distinguish between mental images and actual sources of tension release.
Correct Answer
Ego
Your Answer The id
Multiple Choice Multiple Answer Question Which of the given theories represent the traditional approaches
to understanding the complex personality?
Correct Answer
Intrapsychic , Physiognomy , Trait
Your Answer Intrapsychic , Physiognomy , Trait
Multiple Choice Multiple Answer Question Which are the main personal stressors stated by Yoga?
Correct Answer
State of helplessness , Jealously , Temptations
Your Answer Change in job responsibilities , State of helplessness , Temptations
True/False Question At the norming stage, the team is involved in defining goals.
Correct Answer
False
Your Answer True
Select The Blank Question The ________ phase is considered to be the most crucial phase
in the management of change. Correct Answer
Planning
Your Answer Planning
Select The Blank Question The ________ conflict arises from incompatibility between
expected outcomes and one's capacity to achieve them. Correct Answer
Goal
Your Answer Goal