Download - Non violent communication and Agile: Individuals and Interactions over processes and tools
Flowers for my table over air for
my lungs
Non violentcommunication:
Renee Troughton
Individuals and interactions…
What I want in my life is compassion, a flow between myself and others based on a mutual giving from the heart.
“
“
Dr Marshall Rosenberg, Founder of
NVC
What Is Non Violent Communication (NVC)?
What Is Non Violent Communication (NVC)?
Jackals
He’s a good sonI’m late
because I got stuck in
traffic
If you eat all your dinner
than you can get dessert
Giraffes
A jackal is just a giraffe with a language
problem
Observation
Feeling
Need
Request
What is an observation ?
What is a feeling?
What is a feeling?AfraidApprehensiveFrightenedPanickedPetrifiedSuspiciousTerrifiedWaryWorried
AnnoyedExasperatedFrustratedImpatientIrritated
AngryFuriousIndignantOutragedResentful
AversionAppalledContemptDisgustedHateHorrifiedRepulsed
ConfusedAmbivalentHesitantLostPerplexedPuzzledTorn
DisconnectedApatheticBoredColdDetachedDistractedNumbUninterested
DisquietAgitatedAlarmedDiscombobulatedDisturbedRattledShockedSurprisedTroubledTurbulentUncomfortableUneasyUnnervedUnsettledUpset
EmbarrassedAshamedGuiltyMortifiedSelf-conscious
FatigueDepletedExhaustedLethargicSleepyweary
PainAgonyDevastatedGriefHeartbrokenHurtLonelyMiserableRemorseful
SadDepressedDespairDisappointedDiscouragedHopelessUnhappy
TenseAnxiousCrankyDistressedEdgyIrritableNervousOverwhelmed
VulnerableFragileHelplessInsecureSensitiveShaky
YearningJealousWistful
What is a need?AutonomyChoice of goalsChoice of planFreedomIndependenceIntegrityPresenceSpaceSpontaneity
CelebrationCreation of lifeDreams fulfilledLosses
IntegrityAuthenticityCreativityMeaningSelf-worth
InterdependenceAcceptanceAffection
InterdependenceAppreciationAwarenessBelongingClosenessCommunityCompanionshipCompassionConsiderationConnectionCooperationContributionEmotional safetyEmpathyEqualityHonestyInclusionLoveMutualityReassuranceRespectSupportTrustUnderstandingWarmth
MeaningAwarenessClarityCompetenceConsciousnessContributionCreativityEfficacyEffectivenessGrowthHopeLearningTo MatterMourningParticipationPurposeSelf ExpressionUnderstanding
Rest & PlayChallengeMasteryEaseEnjoymentFunJoyHumourLaughterLearningRelaxationSponteneityStimulation
Safety & HealthPhysical safetyEmotional safetySecurityStabilityPredictabilitySupport
SpiritualBeautyCommunionHarmonyInspirationOrderPeace
NurtureAirFoodExerciseNurturingProtectionRestSafetySexualShelterTouchWarmthWater
What is a request?
“Would you be willing to…”
What is a request?
What is a request?“Our conflicts arise not because we have
different needs but because we have different strategies for how to meet them.”
Expressing NVC
When I see* (observation),I’m (feeling)
Because I want (need).Would you be willing to (request)?
Receiving NVC
When you see* (observation),do you feel (feeling)
Because you are needing (need).Would you like (action)?
Want more?
Shari Ellefullyalive.com.au
Creating empathetic connections, Connecting with our self,
Appreciation/praise, protective force… and more
Questions?
unbounddna.com
theagilerevolution.com
agileforest.com
@agilerenee
Renee Troughton
leanpub.com\AgileForest
Connecting with my
REQUEST
Connecting with my
NEED
Connecting with my
FEELING
Connecting with my
OBSERVATION
Listening to my
JACKAL
EXPRESSING
SENSING
RECEIVING
