Download - Management 3.0 : les mérites
CARA Night Lyon 20132
Alexandre Cuva
• Agile Transition Coach, Scrum Master, Product Owner
• Management 3.0 & Certified Scrum Developer Trainer
• Event speaker
• Hermes Swiss Project Team Professional
• ITIL V3
“I coach teams and organization to become highly productive.”
E mail : [email protected]
http://www.slideshare.net/GToronto
Agile Transition Coach
CARA Night Lyon 20133
Is this possible?
shareholders /
owners
customers /
users
suppliers / partnerscommunities / society
employees / workers
CARA Night Lyon 20134
Source from Ken LumCARA Night Lyon 20135
Hue, ancient Vietnam imperial palace : http://www.travelloops.com
For thousand years, we were ruled from a Central Authority
CARA Night Lyon 20136
Self organization is the
default behaviorin complex adaptive systems
CARA Night Lyon 20137
Ho Chi Minh City is a is a complex adaptive system (CAS), because it consists of parts (people) that form a system (city), which shows complex behavior while it
keeps adapting to a changing environment.
CARA Night Lyon 20138
A team is a Complex Adaptive System (CAD)
Sources : http://rafrogblogus.wordpress.com/2012/10/11/inside the nescafe plan in vietnam/CARA Night Lyon 2013
9
Sources : http://rafrogblogus.wordpress.com/2012/10/11/inside the nescafe plan in vietnam/
Managers are ordinary people with special power
CARA Night Lyon 201310
CARA Night Lyon 201311
CARA Night Lyon 201312
1. Tell: make decision as the manager
2. Sell: convince people about decision
3. Consult: get input from team before
decision
4. Agree: make decision together with team
5. Advise: influence decision made by the
team
6. Inquire: ask feedback after decision by
team
The Seven Levels of Authority
13CARA Night Lyon 2013
Managers are like leaders, they defines constraints, the employees defines the rules
CARA Night Lyon 201314
Managers need to share their objectives
CARA Night Lyon 201315
Teams need to have an identity to identify their self
CARA Night Lyon 201316
CARA Night Lyon 201317
Managers need to found way so they employees learn
CARA Night Lyon 201318
Management
3.0
19
Le management est trop important pour être laissé uniquement aux Managers
20CARA Night Lyon 2013
Dynamiser les personnes par le MERITES
© Jurgen Appelo version 2.00 management30.com
Dynamiser les personnes
Les personnes sont les plus importantes parties d’une organisation et les gestionnaires doivent faire tout leur possible pour garder les individus actifs, créatifs et motivés.
22CARA Night Lyon 2013
Motivation Extrinsèque
23CARA Night Lyon 2013
24
2001 ENRON ....Et il y en a eu d’autre après
CARA Night Lyon 2013
it may come as a shock to many to learn that a large and growing body of evidence suggests that in many circumstances, paying for results can actually make people perform badly, and that the more you pay, the worse they perform.
NIC Fleming “The bonus Myth”
25CARA Night Lyon 2013
Motivation Intrinsèque
26CARA Night Lyon 2013
Maslow Model (1950)
Abraham Maslow
27CARA Night Lyon 2013
Revenues
Payer le travail d’une personne sans la démotiver est la tâche la plus ardu d’un manager
28CARA Night Lyon 2013
Revenues =Salaire + ExtraLa question est comment
savoir le vrai revenue d’un employé?
29CARA Night Lyon 2013
Le Système des bonus
30CARA Night Lyon 2013
Bonus ?
31CARA Night Lyon 2013
Les 6 règles des primes
32
Ne pas promettre une prime à l’avance
(Pink, Drive)
1
De petit bonus quand ils sont anticipé
(Flemming)
2
Des primes en continu(Mc Crimmon,
Celebrating Success)
3CARA Night Lyon 2013
Les 6 règles des primes
33
Des bonus sur le comportement pas sur le résultat
(Fleming)
5
Des primes par les pairs, et non pas par les supérieures
(Tynan, Reward Employees)
6
Récompenser en public pas en privé
(Alberg, Celebrate Success)
4CARA Night Lyon 2013
Kudo Box
34CARA Night Lyon 2013
Money is only advised as a reward when you need to motivate people to do an uninteresting or repetitive job. And even in the case of creative work it’s ok for rewards to cost a little bit of money, as long as you don’t overdo it.
Pink, Drive
35CARA Night Lyon 2013
Un Système aux mérites
36CARA Night Lyon 2013
Les 6 règles des primes• Ne pas promettre une prime à l’avance
• De petit bonus quand ils sont anticipé
• Des primes en continu
• Récompenser en public
• Des bonus sur le comportement pas sur le résultat
• Des primes par les pairs, et non pas par les supérieures
37CARA Night Lyon 2013
Et demain
1. Créer d’abord un environnement propice à ce changement.
2. Définissez la part du revenue impliqué
3. Choisissez le jeux, les pièces…
4. Ayez l’aval de vos supérieures et faites le avec des volontaires
5. Evaluez la période de test avec vos supérieures avant de l’appliquer en vrai
38CARA Night Lyon 2013
39CARA Night Lyon 2013
Référence
• Ariely, Dan. predictably irrational: the Hidden Forces that Shape our Decisions. new york: Harper perennial, 2010. print.
• Bogsnes, Bjarte. implementing Beyond Budgeting: unlocking the performance potential. Hoboken, n.J: John Wiley & Sons, 2009. print.
• Bomann, nikolaj. “Bonus Schemes Should Be Handled with care” <http://bit.ly/roavfl> pointbeing.net, 27 June 2009. Web 3 January 2013.
• Boyd, e.D. “at ign, employees use a “Viral pay” System to Determine each other’s Bonuses” <http://bit.ly/11q83g7> Fast company, 16 December 2011. Web 3 January 2013.
• Fleming, nic. “the Bonus myth: How paying for results can Backfire” <http://bit.ly/fk7uXJ> newScientist, 12 april 2011. Web 3 January 2013.
• Haidt, Jonathan. the Happiness Hypothesis: Finding modern truth in ancient Wisdom. new york: Basic Books, 2006. print.
• Kohn, alfie. punished by rewards: the trouble with gold Stars, incentive plans, a’s, praise, and other Bribes. Boston, mass: Houghton mifflin co, 1999. print.
• Markowitz, eric. “3 Weird, game changing Ways to make employees Happy” <http://bit.ly/Jqa1fj> inc.com, 11 may 2012. Web 3 January 2013.
• Pink, Daniel. Drive: the Surprising truth about What motivates us. new york, ny: riverhead Books, 2009. print.
• Spolsky, Joel. “incentive pay considered Harmful” <http://bit.ly/11q4czh> Joel on Software, 3 april 2000. Web 3 January 2013.
40CARA Night Lyon 2013