eXample Consulting Group

E-Mail: training@eXamplecg.com, Web: www.eXamplecg.com USA • Germany • Kenya • India

Lean Six Sigma - Black Belt

Quick View Program Objectives • Impart an understanding of Six Sigma

as applicable to Services business • Equip with basic and advanced skills

for performance improvement • Impart skills for project, people,

measurement and change management

Duration: 10 Days Batch Size: 15 (recommended) Participant Profile • Green Belt Certified • Candidate desirous of Advanced Six

Sigma qualifications • Work experience (3+ years) desired Assessment • Written Test (Objective type > 80%) • Project Completion (One) Certification • Black Belt Certificate • Black Belt Medallion Computing Facilities • Desktop/Laptop running Microsoft

Excel and Office (Ver-2003 or above with QI Macros) or Minitab V14

Course Outline Overview

• Organization Purpose, Challenges and imperatives • Business Processes, Inputs and Outputs • Six Sigma – Leadership, roles and responsibilities • DMAIC Methodology Overview • Financial Benefits and Organizational Impact • Performance metrics

Define • Project Selection and Risk analysis • Project Definition and Charter • Business Case definition • Project management • Team definition, Roles and responsibilities • Team Leadership, Dynamics and Change management • Project Scoping and definition

Measure • Detailed Process Mapping • Data Attributes (Continuous Versus Discrete) • Population, Sample and Central Limit theorem • Data Collection Techniques and Plan • Measurement system analysis • Probability Distributions – Discrete/Continuous • Understanding variation • Measuring process performance and capability • Non-normal data transformation • Measurement Phase Review

Analyze • Correlation and Regression (Linear) • Confidence Intervals • Hypothesis Testing (Mean, Variance, proportions, Non-parametric) • Sample size selection • Analysis of Variance (one-way) • VA/NVA and Cycle time analysis • Takt time and Batch Size calculations • Analyze Phase Review

Improve • Design of Experiments (Full and Fractional Factorials) • Taguchi Loss function and Orthogonal Arrays • Multiple and Non-linear regression and RSM • Total Productive Maintenance (TPM) and SEDAC • Design for Six Sigma and TRIZ overview • Improve Phase Review

Control • Control Chart selection and application (Attribute and variable) • Control chart interpretation and Pre-control • Standard Work, 5S, Visual Controls and Poka yoke and Kanban • Control Phase Review

Assessment and Project Submission