Download - Language Skills (1)
-
8/8/2019 Language Skills (1)
1/18
LANGUAGE SKILLSLANGUAGE SKILLS
--The Soul of communicationThe Soul of communication
-
8/8/2019 Language Skills (1)
2/18
LANGUAGE SKILLSLANGUAGE SKILLS
SKILLS
ACTIVE PASSIVE
SPEAKING
WRITING
READING
LISTENING
-
8/8/2019 Language Skills (1)
3/18
LANGUAGE SKILLSLANGUAGE SKILLS
-
8/8/2019 Language Skills (1)
4/18
SPEAKINGSPEAKING
-
8/8/2019 Language Skills (1)
5/18
WRITINGWRITING
-
8/8/2019 Language Skills (1)
6/18
READINGREADING
What is Reading?What is Reading?Reading is supposed to be a passive skill.Reading is supposed to be a passive skill.
Two activities are involved in the process ofTwo activities are involved in the process of
reading: Speed and comprehension.reading: Speed and comprehension.
-
8/8/2019 Language Skills (1)
7/18
TYPES OF READINGTYPES OF READING
TypesTypes Nature of Nature of
ReadingReading
Reading SpeedReading Speed
Words/minWords/min
CarefulCareful ComplexComplex 50 to 35050 to 350
RapidRapid SimpleSimple 300 to 600300 to 600
SkimmingSkimming Main IdeaMain Idea Up to 1500Up to 1500
ScanningScanning Search for specificSearch for specific
factsfacts
Up to 3000Up to 3000
-
8/8/2019 Language Skills (1)
8/18
TYPES OF READINGTYPES OF READING
READING
Careful reading
Rapid reading
Skimming
Scanning
-
8/8/2019 Language Skills (1)
9/18
LISTENINGLISTENINGYou not only listen with your earsYou not only listen with your ears
You also listen with your eyes!You also listen with your eyes!
What is listening?What is listening?Listening does not mean simply maintaining a politeListening does not mean simply maintaining a polite
silence. Nor does listening mean waiting alertly for thesilence. Nor does listening mean waiting alertly for the
flaws in the other fellows arguments so later you canflaws in the other fellows arguments so later you can
mow him down.mow him down. Listening means trying to see theListening means trying to see theproblem the way the speaker sees it.problem the way the speaker sees it.
-
8/8/2019 Language Skills (1)
10/18
LanguageLanguage
-
8/8/2019 Language Skills (1)
11/18
LISTENING PROCESSLISTENING PROCESS
InterpretingSelecting
Memory
Responding
Evaluating
-
8/8/2019 Language Skills (1)
12/18
Listening is the same thing as hearingListening is the same thing as hearing
--M
ythM
yth
FactFact-- Listening is different from hearing .We mayListening is different from hearing .We mayhear but we may not listen. Listening is a mentalhear but we may not listen. Listening is a mental
activity hearing is a physical activity.activity hearing is a physical activity.
All listeners receive the same messageAll listeners receive the same message..
-- MythMyth FactFact--Same message is received and understoodSame message is received and understood
differently by different listeners.differently by different listeners.
-
8/8/2019 Language Skills (1)
13/18
FAULTY LISTENINGFAULTY LISTENING
PseudoPseudo--listeninglistening Selective listeningSelective listening SelfSelf--centered listeningcentered listening FillFill--in listeningin listening
Insulated listeningInsulated listening
Defensive listeningDefensive listening Reconstructive listeningReconstructive listening
-
8/8/2019 Language Skills (1)
14/18
SUPPORTIVE LISTENINGSUPPORTIVE LISTENING
EMPATHYEMPATHY
--Accurate perception of the contentAccurate perception of the content
--Emotional components and unexpressed coreEmotional components and unexpressed coremeaningmeaning
--The as if perspectiveThe as if perspective
-
8/8/2019 Language Skills (1)
15/18
BARRIERSBARRIERS
Listening Barriers
Psychological
Environmental
Emotional/Personal
Linguistic/Semantic
Socio-Cultural
Physiological
-
8/8/2019 Language Skills (1)
16/18
OVERCOMING BARRIERSOVERCOMING BARRIERS
CARESSCARESS
CC--ConcentrateConcentrate
AA--AcknowledgeAcknowledge
RR--ResearchResearch
EE--ExerciseExercise
SS--SensingSensing NonNon--verbal messageverbal message
SS--StructureStructure
-
8/8/2019 Language Skills (1)
17/18
EFFECTIVE LISTENINGEFFECTIVE LISTENING--BENEFITSBENEFITS
Improvement in work environmentImprovement in work environment
Reduces tensions and hostilitiesReduces tensions and hostilities
Saves timeSaves time Improves managementImproves management--employee relationsemployee relations
Leads to early problem solvingLeads to early problem solving
Increases sales and profitsIncreases sales and profits
-
8/8/2019 Language Skills (1)
18/18
TYPES OF LISTENINGTYPES OF LISTENING
LISTENING
Marginal
Evaluative
Active /Empathic