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Introduction To CONFIRM-IT
An advanced, powerful appointment booking & confirmation tool
…….designed to streamline and automate today’s business.
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Confirm-IT
1.What is Confirm-IT?2.I have enough stuff to
sell!3.Tell me MORE!4.How does Confirm-IT
work?5.5.What are the target What are the target
markets?markets?6.Installing Confirm-IT7.Show me the MONEY!
Presentation Index
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What is Confirm-IT?What is Confirm-IT?
Confirm-IT is an easy-to-
use, robust appointment
booking and confirmation
tool developed to increase
companies’ productivity
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Why Sell Confirm-IT?Why Sell Confirm-IT?
Because 50% of ALL NO-SHOWS
for appointments occur because they
are forgotten……=LO$T REVENUE
OPPORTUNITY KNOCKS
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Confirm-IT allows businesses to
increase their efficiency and
professionalism resulting in
TOTAL customer or patient care.
Why Sell Confirm-IT?Why Sell Confirm-IT?
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Confirm-IT was designed to be
SIMPLE, AFFORDABLE and
PRACTICAL!
Why Sell Confirm-IT?Why Sell Confirm-IT?
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Confirm-IT can remind
customers/patients of their
appointment by a telephone call,
email, text message or all three!
Why Sell Confirm-IT?Why Sell Confirm-IT?
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Because it’s really easy to sell and
you can make BIG BUCKS!
Why Sell Confirm-IT?Why Sell Confirm-IT?
.....later we’ll show you how!
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Reduces Missed Appointments
What Confirm-IT DoesWhat Confirm-IT Does
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Replaces Costly & Ineffective Reminder Cards & Phone Calls
What Confirm-IT DoesWhat Confirm-IT Does
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1111Eliminates Old Unreliable Approaches
What Confirm-IT DoesWhat Confirm-IT Does
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1212Builds a Customer Database
What Confirm-IT DoesWhat Confirm-IT Does
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1313Tracks Performance
What Confirm-IT DoesWhat Confirm-IT Does
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Contacts Idle and Inactive Customers
What Confirm-IT DoesWhat Confirm-IT Does
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1515Increases BUSINESS!
What Confirm-IT DoesWhat Confirm-IT Does
THE BOTTOM LINE!
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How Confirm-IT WorksHow Confirm-IT Works
Confirm-IT consists of two components;
(1) Client software (the calendar) which
can reside on a customer provided PC
Windows 2000
VISTA
Windows XP
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How Confirm-IT WorksHow Confirm-IT Works
(2) Server software which can reside on
Confirm-IT’s own hardware or on an
CTL VoiceSupport Lx.
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How things connect…
Customer Provided PC
with Confirm-IT
Software
CO Lines
Route
r
Etherne
t
Etherne
t
High Speed Internet
Service to ISP
WAN
Confirm-IT
Server
To make telephone
reminders
To make email/text message
reminders
How Confirm-IT WorksHow Confirm-IT Works
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Confirm-IT’s CalendarConfirm-IT’s Calendar
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How Confirm-IT WorksHow Confirm-IT WorksAppointments Booked Office Confirmed
Home Confirmed
Confirmed Email
Cell ConfirmedText Msg
ConfirmedCallouts Begin
From: The Monterey Health Club-You have a court time reserved on Thursday, June 15 at 5:00PM. To cancel please call (212) 555-1212. Thank you.
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When Confirming ApptsWhen Confirming Appts• CI Can detect Busy, No Anwser, Answering
Machine/Voice Mail-plays appropriate Message
• Programmable choices (1 to confirm, 2 to cancel, 3 to
repeat, 0 to reschedule)
• 4 port Dialogic Card (Multi-line & Quality Approach)
• Calendar Icons/Confirmation Report
How Confirm-IT WorksHow Confirm-IT Works
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How Confirm-IT WorksHow Confirm-IT Works
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How Confirm-IT WorksHow Confirm-IT WorksSample MessagesSample Messages
Appointment Confirmation MessageHello, this is “Business Name” calling to confirm your
appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you.
Appointment Confirmation Email/Text MessageSubject: [Business Name] You have an appointment on
[Date] at [Time]. To cancel call [Phone Number] ,thank you
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Confirm-IT MessagesConfirm-IT Messages
1. Appointment Confirmation Greeting
2. Appointment Cancellation Greeting
3. Birthday Greeting
4. Business Closed Greeting
• Entire Business
• One Provider
5. Inactive
How Confirm-IT WorksHow Confirm-IT Works
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FUTURE Confirm-IT MessagesFUTURE Confirm-IT Messages
Appointment Re-Schedule (AC, MS, Service, Business)
Notify NOW (Leisure, Service)
Date Appointment
Range Appointment
Programmable (12)
Text to Speech (can speak name, provider & service)Text to Speech (can speak name, provider & service)
How Confirm-IT WorksHow Confirm-IT Works
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Stand-alone UnitStand-alone Unit• Pentium Celeron CPUPentium Celeron CPU
• 40GB IDE Drive40GB IDE Drive
• 512 MB Memory512 MB Memory
• 10/100 Ethernet LAN Connection10/100 Ethernet LAN Connection
• 4 Ports (expandable to 8)4 Ports (expandable to 8)
• CD ROM R/W DriveCD ROM R/W Drive
Confirm-IT’s PlatformConfirm-IT’s Platform
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SW addition to the LxSW addition to the Lx
-Utilizes existing port card(s)-Utilizes existing port card(s)
-When installed as an -When installed as an extension on extension on
a phone system, a phone system, can can flashflash the line the line
and connect to and connect to re-schedule live re-schedule live
Confirm-IT’s PlatformConfirm-IT’s Platform
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ONE DAY VIEW
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THREE DAY VIEW
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SIX DAY VIEW
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BOOKING AN APPOINTMENT
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Target MarketsTarget Markets
Confirm-IT offers 6 unique software
packages. They have been designed to
address numerous markets and
opportunities. Many of these sectors are
already being prospected by your sales
staff today. The Applications are:
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Confirm-IT ApplicationsConfirm-IT Applications
PERSONAL CAREPERSONAL CAREPERS
Hair
Nail
Massage
Fitness Spa
Tanning
PERSONAL CAREPERSONAL CAREPERS
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Confirm-IT ApplicationsConfirm-IT Applications
MEDICAL CAREMEDICAL CAREMEDICA
MEDICAL CAREMEDICAL CAREMEDICA
Dental
Optometry
Medical
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Confirm-IT ApplicationsConfirm-IT Applications
ANIMAL CAREANIMAL CAREANIMAL C
ANIMAL CAREANIMAL CAREANIMAL C
Grooming Veterinary Kennel
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Confirm-IT ApplicationsConfirm-IT Applications
LEISURELEISURELEISURELEISUREL
Upscale Dining
LEISURELEISURELEISURELEISUREL
Resort
Private Club
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Confirm-IT ApplicationsConfirm-IT Applications
SERVICESERVICESERVICESERVICES
Food Delivery
SERVICESERVICESERVICESERVICES
Repair Restaurant
SMB Delivery
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Confirm-IT ApplicationsConfirm-IT Applications
BUSINESSBUSINESSBUSINESSBUSINE
Utility
SMB
BUSINESSBUSINESSBUSINESSBUSINE
Accounting
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CONFIRM-IT CONFIRM-IT InstallationInstallation
Confirm-IT is very easy to install and program. As stated previously, it can be installed as a stand-alone product, with a telephone system
or as a voice mail with a telephone system.
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CONFIRM-IT CONFIRM-IT InstallationInstallation
Example of a page
in the Wizard
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CONFIRM-IT CONFIRM-IT InstallationInstallation
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can help you INSTALL IT!
can help you MAINTAIN IT!
Confirm-IT is based on technology
your staff already KNOWS!
Still Still UnsureUnsure??
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Because Confirm-IT reduces
missed appointments, its
payback occurs in days!
Yea, sure……more sales
hype!
Confirm-IT’Confirm-IT’$$ Payback Payback
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6. 25 weeks 7 days in a week
Confirm-IT’Confirm-IT’$$ Payback Payback
OK, LET’S ASSUME……1. You sell a Customer CI for
2. CI avoids 2 missed Appointments/week3. Each Appointment is $ 100.00
5. $ 5000.00 $ 200.00 = 25 weeks
5,000.00
CI ADDS UP
4. 2 Appoinments $ 100.00 = $ 200.00 wk
Confirm-IT paid for itself in 175 days!
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Why Should I?
It’s SIMPLE, PRACTICAL,
AFFORDABLE
6 Cool App’s
We’ll help you!
Great sales package with telephone
system/voice mail/Confirm-It (1 stop shop)
CITREE
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Why Would I?
Limited Competition
Compliments your target markets
(you’re already there)
Tracks Sales
NO need to Inventory-we’ll drop ship!
It’s Recession Proof
CI CASH
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How Could I?
Builds & Maintains a Customer Database
Provides Detailed Reports
Contacts Idle Customers
Replaces Costly Mailings
Increases Customer’s Professionlism,
Efficiency and Productivity
$
CASHCOW
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Why I Should
Provides a Working Calendar
Does Not Impact Telephone System,
Network or Computer System
Flashes the Line for Live Service
Generates employee’s work schedule
Builds Customer Profile
ENDLESS WELL
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I Get It
Emergency Remote Notifcation to
customers and employees
Birthday Notification
Fantastic Payback Model!
Offers multiple clients
EASY TO SELL
HEY, THEY BOUGHT 2!
1+1=2
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Confirm-IT?Confirm-IT?
- Automatically reminds your
customers of their
appointment virtually
ANYTIME, ANYWHERE
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CTL Inc.375 Bridgeport AveShelton, CT 06484203-925-4266www.ctlinc.com