Transcript
Page 1: Integrating Social Media

Chris SietsemaMighty Interactive

Social Media Integration

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Traditional Marketing Mix

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Enter Social Media

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Sample Marketing Mix

Attraction Conversion Retention

Search Engines

Relevant Web SitesEmail Marketing

Social MediaSocial Media

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Social Media & Real Life Events

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Social Media & Advertising

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Social Media & Search Marketing

Blog

YouTube

Blog

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Social Media & Media Relations

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Social Media & Email Marketing

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Choosing Your Organization’s “Face”

• Aging Core Demographic• More Emphasis on Digital

Content• Strong Customer Interest

in Photography, Events, & Arizona Outdoors

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Choosing Your Organization’s “Face”

• Arizona Highways = Robert & Kelly

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Resource Allocation

• Common Misconception: “Social Media is Inexpensive”

Source: practition^r

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Resource Allocation

• Common Misconception: “Social Media is Inexpensive”

Source: eflon

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The Right People

Passion

TimeKnowledgeLove

It.

Learn It.Leverage It.

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Integrating Social Media

• Social Media and…

– Your Marketing / PR Staff

– Your Customer Service Team

– Your Web / Technology Team

– Your Senior Management Team

– Other Staff, Subject Matter Experts

Source: eflon

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Integrating Social Media

Source: jordanfischer

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Integrating Social Media

• Your Marketing / PR Staff

– Develop the Plan

– Coordinate Goals & Strategy

– Maintain Message Integrity

Source: chrisbb

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Integrating Social Media

• Your Customer Service Team

– Answer Questions

– Solve Problems

– Provide Proactive Alerts

Source: SecondPrint

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Integrating Social Media

• Your Web Technology Team

– Production (Tools & Apps)

• Contests, iPhone Apps, Games

– Reference Social Media Outposts

– Fulfill Social Media Promises

• Deeper, More Detailed InformationSource: surprise truck

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Integrating Social Media

• Your Senior Management Team

– Give It Up

– Provide Content

– Be Present

Source: striatic

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• Lack of Confidence• Lack of Content• Lack of Consistency

Enemies of Social Media Success

Source: bruce turner

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One Hand Feeds The Other

• The Organization & Social Media

Social Media

Organization

- Behind the Scenes - Human Element - New Programs

Message Feedback - Promotion Results -

New Relationships -

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Key Elements

• Relationships before revenue

• People will support that which they help to create

• This is not a game of follow the leader. – Rather, you are building the playground


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