#1. Effective Communication

© 2014 Extracted from “What Bosses Want – A Guide to Building Leadership Competencies” 2nd Edition by Gary & Bonnie Nelson, NBOGroup Ltd. All Rights Reserved. g

ü Be open, honest and clear!

ü Use positive and enthusiastic terms

ü Be consistent in your message!

ü Schedule regular progress meetings

“How to

accept change?”

motivate people to

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