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Basic English for Communication
Hotel Services
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Good morning. I’d like to check out. My name’s Hung. Room 320
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I’m getting ready to check out
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Should we check out before noon?
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Excuse me. We will leave today. I’d like to pay our bills now
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Can I pay by credit card?
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Do you take credit cards?
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Sorry. Could you explain what this means?
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Please add to my account
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I didn’t order room service
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I can’t believe it. I’m sure that’s too much. Maybe, there’s a mistake. Can you check
it again for me?
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Is everything included in the bill?
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I think there is a mistake in this bill
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Your name and room number,
please?
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Have you used any hotel service this morning or had breakfast at the hotel dining room,
please?
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Have you made any international calls, Mrs Nga?
They’re rather expensive.
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Could you give me your full name?
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Please sign your name here
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Please, wait for a moment and I’ll prepare your bill
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The total amount is 2 million dong
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It’s an itemized bill. If there’s a mistake, we’ll soon discover it
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There was a mistake in the bill
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Once moment and I’ll write the receipt
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When did you make the booking?
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We charge an extra 10% of the room rate for late checkouts