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HCS/341HCS/341
PATTON-FULLER PATTON-FULLER HOSPITAL HOSPITAL
HUMAN RESOURCE HUMAN RESOURCE MANAGEMENTMANAGEMENT
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Introduction
• What is Human Resource Management?
• Roles and Responsibilities
• Patton-Fuller Community Hospital Human Resource Department
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Human Resource Functions
• Control
• Maintain
• Manage
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Management Functions
• Organizing
• Promoting
• Leading
• Planning
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Performance Appraisal Standards
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Identifying Barriers• Lack of Fairness
• Lack of Communication
• Lack of Details
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Guidelines for Effective Performance Appraisals
• Training
• Job Description
• Communication
• Performance Standards
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Progressive Discipline -Due Diligence
- Employee Files should contain:• Application & Hire Letter• Training Completion & Certificates• Legal Documents• Appraisals, Disciplinary/Corrective Actions
-Consistency throughout the Organization
- Review of Employee File Results
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Employee – B. Bellamy• Date of Hire– Not on file.
• Timely annual performance appraisals–
05/20/2003, 05/21/2004, and 05/20/2005
• Corrective Action– included in appraisal comments on first appraisal.
Employee failed to obtain a patient’s vital signs as directed every four
hours on January 14, 18, Feb. 3 and 6, 2003. • Due diligence followed
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Employee – A. Branham•D
ate of Hire – 4/03/1995
•Timely annual performance appraisals
–April, 1996 through April, 2005
•First Conference (4 Jan, 1998)- Too many days missed
•Second Conference (20 Feb, 1998)- Loss of patient’s valuables
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Employee – K. Lovell
•D
ate of Hire – 3/17/1997
•T
imely annual performance appraisals
– 3/20/98 & 3/20/99
•L
egality Issues
– Corrective action included in appraisal comments on first appraisal
– Terminated on date of second appraisal
– No record of corrective action in file
– Due diligence not followed
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Employee – L. McFate
•D
ate of Hire – 9/11/07
•T
imely appraisals – 90 day, 6 mo., annual
•F
irst corrective action- First conference – employee refused to sign
•D
ue diligence followed
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Human Resource Management Patton-Fuller Hospital
• Changes in Health Care Industry
• High demand for Health Care Workers
• People Living Longer
• People Requiring Advanced Treatment Around the Clock
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Human Resource Management Patton-Fuller Hospital
• Hospital Size
• Hospital Geographic Location
• Funding
• Specific Care Given
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Conclusion
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•Anderson, P., & Pulich, M. (2001). A positive look at progressive discipline. Health Care
• Manager, 20(1), 1-9.
Apollo Group, (2013). Job Descriptions. Chief Human Resource Officer. Retrieved from https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/Healthcare/PFCH/jobdescriptions
•Bastiaens, T.H.J., & Stijnen, P.J.J. (2008). Career Development through E-Learning: The
• Importance of a Competence-Based Learning Approach.. Malaysian Journal of Distance Education, 10(1), 1-19. doi: Education Research Complete
•Beisecker, A. E. (1990). Patient power in doctor–patient communication: What do we
• know? Health Communication, 2(2), 105–122.
•Deadrick, D.L. & Gardner, D.G. (1999). Performance Distributions: Measuring Employee
•Performance using Total Quality Management Principles. Journal Of Quality Management, 4(2),225. doi: Business Source Complete
•Gómez-Mejía, L., Balkin, D., & Cardy, R. (2010). Managing human resources. (6th ed.). Upper Saddle River, NJ: Prentice Hall.
References
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•Hartley Medical. (n.d). Practice What You Preach! Perform Due Diligence. Retrieved from http://hartleymedical.com/blog/practice-what-you-preach-perform-due-dil
•igence
•Lombardi, D. M., & Schermerhorn, J. R. (2007). Health care management: Tools and techniques
• for managing in a health care environment. Hoboken, NJ: John Wiley & Sons.
•Marshall, T. (2013). Patton Fuller. Prezi Inc.. Retrieved from http://prezi.com/d6afwvggdwkk/patton-fuller/
•ReferenceforBusiness.com, (2013). Human Resource Management (HRM). Retrieved from
• http://www.referenceforbusiness.com/encyclopedia/Gov-Inc/Human-Resource-Management-HRM.html
•United States Department of Labor (nd). Wage and Hour Division (WHD). Family and Medical
• Leave Act. Retrieved from http://www.dol.gov/whd/fmla/
•University of Phoenix. (2013). Virtual Organizations Portal [Multimedia]. Retrieved from University of Phoenix, HCS/341 website.
•U.S. Bureau of Labor (2011) Health Care. Retrieved July 25,2011 from http://www.bls.gov
References cont.