Download - Group Behavior and Conflict-1
-
8/14/2019 Group Behavior and Conflict-1
1/13
Group Behavior andGroup Behavior and
ConflictConflict Groupmultiple membersGroupmultiple members
interacting to pursue goal(s)interacting to pursue goal(s)
Membership rewardingMembership rewarding
Corresponding effectsCorresponding effects
Common goalsCommon goals
Formal versus informalFormal versus informal
Temporary versus permanentTemporary versus permanent
Virtual groupsVirtual groups
-
8/14/2019 Group Behavior and Conflict-1
2/13
Why People Join GroupsWhy People Join Groups
PsychologicalPsychological
NeedsNeeds
AffiliationAffiliation
IdentificationIdentification Survival NeedsSurvival Needs
Emotional supportEmotional support
Assistance or helpAssistance or help
CommonalityCommonality
Common interestsCommon interests
Common goalsCommon goals
Situational ReasonsSituational Reasons Physical proximityPhysical proximity
AssignmentAssignment
-
8/14/2019 Group Behavior and Conflict-1
3/13
Cohesiveness andCohesiveness and
PerformancePerformance Cohesivenessattraction to the groupCohesivenessattraction to the group Improves group satisfactionImproves group satisfaction
Improves performanceImproves performance Agree with group goalsAgree with group goals
Actual working groupActual working group Cohesion = commitment to taskCohesion = commitment to task
-
8/14/2019 Group Behavior and Conflict-1
4/13
Group CohesivenessGroup Cohesiveness
Group HomogeneityGroup Homogeneity
Homogeneous versus heterogeneousHomogeneous versus heterogeneous
Slightly heterogeneousSlightly heterogeneous
Stability of MembershipStability of Membership
IsolationIsolation
Outside PressureOutside Pressure Group StatusGroup Status
-
8/14/2019 Group Behavior and Conflict-1
5/13
Group SizeGroup Size
Smaller groups more cohesiveSmaller groups more cohesive
Performance and task typePerformance and task type
Additive taskssum group effortlargerAdditive taskssum group effortlargerbetterbetter
Disjunctive tasksbest individualDisjunctive tasksbest individual
performancelarger usuallyperformancelarger usually
Conjunctivedivision of laborsmallerConjunctivedivision of laborsmallerbetterbetter
-
8/14/2019 Group Behavior and Conflict-1
6/13
OpenCircle
Jill Peggy
Bob
CommunicationCommunication
NetworksNetworks
Bob Jill PeggyJill Peggy
Bob
Jill Peggy
Bob
Jill Peggy
Bob
Centralized
Open
Chain
Circle
-
8/14/2019 Group Behavior and Conflict-1
7/13
Group RolesGroup Roles
Role problemsRole problems
AmbiguityAmbiguity
Overload or underloadOverload or underload
ConflictsConflicts IntrasenderIntrasender
IntersenderIntersender
Person-rolePerson-role
InterroleInterroleTask and maintenance orientationTask and maintenance orientation
Disruptive orientationDisruptive orientation
-
8/14/2019 Group Behavior and Conflict-1
8/13
Presence of OthersPresence of Others Social facilitationSocial facilitation
Simple performance enhanced, complexSimple performance enhanced, complexperformance inhibitedperformance inhibited
Drive theoryDrive theory Others increases arousalOthers increases arousal
Sources of arousalSources of arousal Mere presenceMere presence Evaluation apprehensionEvaluation apprehension
DistractionDistraction
Social loafingSocial loafing
Anonymous additive tasksAnonymous additive tasks Free rider effectFree rider effect
Sucker effectSucker effect
Social compensationSocial compensation
-
8/14/2019 Group Behavior and Conflict-1
9/13
Negative GroupNegative Group
FunctioningFunctioning Individual dominanceIndividual dominance
GroupthinkGroupthink AntecedentsAntecedents
Cohesive groupCohesive group
Insulated from externalInsulated from externalinfluencesinfluences
High stressHigh stress
Directive leaderDirective leader
ProcessesProcesses
Consensus withoutConsensus withoutdeliberationdeliberation
Self-censorship,Self-censorship,mindguards,mindguards,collectivecollectiverationalizationrationalization
Members views notMembers views notindependentindependent
Public conformityPublic conformity
Directive leaderDirective leader
ResultsResults
Perception ofPerception ofinvulnerabilityinvulnerability
Close mindedClose minded
Illusion of unanimityIllusion of unanimity
RemediesRemedies
Open inquiryOpen inquiry OutsidersOutsiders
Self-criticismSelf-criticism
PassivePassive
-
8/14/2019 Group Behavior and Conflict-1
10/13
Group Versus individualGroup Versus individual
Nominal groupsNominal groups
Interacting groupsInteracting groups
BrainstormingBrainstorming
Group polarizationGroup polarization
Risky shiftRisky shift
DepolarizationDepolarization Informational influenceInformational influence
-
8/14/2019 Group Behavior and Conflict-1
11/13
Group ConflictsGroup Conflicts
Thwartingkept from reaching a goal,Thwartingkept from reaching a goal,
acting, or violate relationship expectationsacting, or violate relationship expectations
Substantive versus emotionalSubstantive versus emotional
Functional/creative versusFunctional/creative versusdysfunctional/destructivedysfunctional/destructive
CausesCauses
Resource competitionResource competition
Task interdependenceTask interdependence
Jurisdiction ambiguityJurisdiction ambiguity
PersonalityPersonality
-
8/14/2019 Group Behavior and Conflict-1
12/13
Difficult PersonalitiesDifficult Personalities
TypeTankni r
-
8/14/2019 Group Behavior and Conflict-1
13/13
Conflict ManagementConflict Management
StylesStyles