Download - Gitex2013: ENABLING SMEs
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Soulacroup MarcOct’13, Gitex
"MAKE IT PERSONAL" FOR SMB
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Consumer market
Enterprise market
Ads impact > impulsiveHypeLimited Budget visibilityStrong Social Media
Long ProcessLong term investmentSecurePredictive cost
GDP per capita = + 6,5%est (A&ME’14, Pyramid research)As a matter of fact, SMB request to understand both CM & EM
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
20%UCaaS CAGR 2013-
2017
THESMB
TREND
28%SOCIAL NETWORKS IS
STRATEGICAL
75%BYOD MOMENTUM
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MY CLOUD
MY CUSTOMER
MY SOCIALMY MOBILE
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MY SOCIAL
Social Business
IdentityServices
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MY MOBILE
64Mu1 000 000 000A &ME Total Mobile Subscribers
MY DEVICE IS BESTMY BOSS CANNOT PAY sept’13
120% PENETRATION RATE !!
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MY CUSTOMERS
BEST FLOW WE ARE ALL VIPTRIGGERING
MOBILE APPS : help to respond faster 49 % , help to attract new customers : 45 % of survey
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MY CLOUD
SYNCANDA-SYNC
MULTI DEVICE LIKE BIG Corp.
The cloud is pretty ubiquitous in the SMB space
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MY CLOUD
MY CUSTOMERS
MY SOCIALMY MOBILE
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MYOFFICE CLOUD
MY SMARTCALLROUTING
MYIC SOCIALMYIC MOBILE
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What Next ?
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Calling, IM, VideoPresence, CalendarCommunity Req.…
John
Marketing DirectorCross Technologywww.Cross.com
IM
VideoAnswer
See video
John Smith
Incoming …
Frank Lee
Smart Caller IdentitySmart Caller IdentityON THE FLY
John Smith
Calling …
CALL ID
ASSOCIATED DATA
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thanks
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MYIC SOCIAL NETWORKMYIC MOBILE PHONESOFTPHONE PIMPHONY IPFULL WIFI INFRA FOR SME