Download - G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008
![Page 1: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/1.jpg)
GROOMING STAFF TO EXCELPathology Department Administrators
Colorado Springs, CO
July 17, 2008
![Page 2: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/2.jpg)
GROOMING STAFF TO EXCEL
Help them succeed
Provide development
Mentoring
Be a great manager
![Page 3: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/3.jpg)
HELP THEM SUCCEED
![Page 4: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/4.jpg)
HELP THEM SUCCEED
Maximize your resources
Develop leadership skills
Value all skills
Develop the talent
![Page 5: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/5.jpg)
HELP THEM SUCCEED
Avoid favoritism Negative impact on morale All skill sets have roles
Provide same opportunities Don’t over-reward loyalty Ask why do I like this person?
![Page 6: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/6.jpg)
HELP THEM SUCCEED
Let workers stretch Let them take risks Make mistakes in order to learn
Encourage participation Take them under your wing Show them the skills they need
Share the spotlight Give them a chance to shine
![Page 7: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/7.jpg)
HELP THEM SUCCEED
Pay attention to personal needs Not just the work Managing time – and stress Communication skill development Allow flexibility
Sponsor professional development Expansion opportunities Expansion of skills Networking
![Page 8: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/8.jpg)
HELP THEM SUCCEED
When they move up – or onward Training Mentoring Loyalty Partnering Empowerment
![Page 9: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/9.jpg)
PROVIDE DEVELOPMENT
![Page 10: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/10.jpg)
PROVIDE DEVELOPMENT
Hire the right person Attitude and ability Skills, knowledge and talent Groom a ‘B’ player into an ‘A’ – but not a ‘C’ Identify what organization needs Match talent to the job
Mis-hires Mediocrity spreads Huge costs to organization
![Page 11: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/11.jpg)
PROVIDE DEVELOPMENT
Let them do their jobs Don’t micromanage Responsibilities Expectations Reduce frustration
Provide experiences Hands on Training, seminars Reading
![Page 12: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/12.jpg)
PROVIDE DEVELOPMENT
Develop incentives Capture interest Motivate Participate Prepare
![Page 13: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/13.jpg)
MENTORING
![Page 14: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/14.jpg)
MENTORING
Speed up training period for new hires Increase employee satisfaction Improve employee retention Improve employee productivity Provide career growth and succession
planning Increase knowledge retention Improve quality Synergy Reduce frustration
![Page 15: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/15.jpg)
BE A GREAT MANAGER
![Page 16: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/16.jpg)
BE A GREAT MANAGER
The Four Keys Select a person – experience and intelligence Set expectations – define the steps Motivate the person – overcome weaknesses Develop the person – promotion
Conventional wisdom vs. insight
![Page 17: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/17.jpg)
BE A GREAT MANAGER
The Four Keys Select a person – for talent Set expectations – define outcomes Motivate the person – focus on strengths Develop the person – find the right fit
![Page 18: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/18.jpg)
BE A GREAT MANAGER
How to “Boss” Poor performers vs. best performers Effective work delegation vs. relegation Follow up Set an example
Investing in your best Fair to employees Best way to learn The way to excellence
![Page 19: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/19.jpg)
GROOMING STAFF TO EXCEL
Help them succeed
Provide development
Mentoring
Be a great manager
![Page 20: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/20.jpg)
REFERENCE MATERIALS
Books: “First Break all the Rules: What the World’s
Greatest Managers Do Differently,” by Marcus Buckingham & Curt Coffman
“How to Become a Great Boss,” by Jeffrey Fox “How to Win Friends and Influence People,” by
Dale Carnegie Internet:
The Chronicle of Philanthropy Mentor Scout: Talent Management for the Next
Generation SCORE: Counselors to America’s Small
Businesses
![Page 21: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/21.jpg)
SHARE EXPERIENCES
![Page 22: G ROOMING S TAFF TO E XCEL Pathology Department Administrators Colorado Springs, CO July 17, 2008](https://reader036.vdocuments.us/reader036/viewer/2022062407/56649cc25503460f9498abb9/html5/thumbnails/22.jpg)
THANK YOUNancy Risenhoover, University of New Mexico
APC July 16-19, 2008, Colorado Springs, CO