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0 Copyright 2014 FUJITSU
Human CentricInnovation
Fujitsu Forum2014
19th – 20th November
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FJ Cloud for SAP
Wolfgang HopfesDirector SAP Go to Market
Portfoliomanager SAP Services, Central Europe
Manuel Thalhofer
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Agenda
Introduction Objectives
& DirectionWolfgang Hopfes
SAP as a ServiceMaximize Flexibility - Maximize Security
Manuel Thalhofer
Why Fujitsu? Demonstrating expertize in combination with sustainability and the most flexible
offering in the market. Wolfgang Hopfes
Discussion
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IDC – TOP 3 out of 10 Global IT Trends
Did you know?1. A shift from IaaS to PaaS
2. Cloud computing to become a 100 billion dollar market
3. “Cloud first” strategy will become a must
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Cloud & In-memory
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Numbers
76%The compound anual
growth rate of private
cloud services between
2010 and 2016
77%Of budgets are
allocated
to private cloud
Did you know?
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Organisations
Expecta single major cloud
service provider
74%
Expectthe cloud service provider
to deliver a complete solution
75%
Expectto purchase a wide
variety of Cloud services from a single vendor
70%Did you know?
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Cloud
Source: E3 Magazin
Clouds
Managed Services-
Private Hosted Cloud
Private CloudTrusted Public
Cloud
EnterprisePublic Cloud
Hybrid Cloud
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Why Fujitsu – We have global reach & certifications
FJ North America• SAP Global Partner – Technologie
• SAP Partner – Services
• SAP Partner – VAR
• SAP Partner – Hosting & Cloud
FJ Brazil• SAP Partner – Services
• SAP Partner – Hosting
FJ China• SAP Partner – Services
• SAP Partner – Hosting
FJ EMEA• SAP Partner – Services
• SAP Partner – VAR
• SAP Partner – Hosting & Cloud
FJ Asia• SAP Partner – Hosting
• SAP Partner – Service
• SAP Business One - Partner
FJ Australia• SAP Partner – Hosting & Cloud
• SAP All-in-One Channel Partner
• SAP All-in-One VAR
• SAO All-in-One ISV
FJ Japan• SAP Partner – Services
• SAP Partner – Software
• SAP Partner ISV
• SAP Business One – Partner
• SAP All-in-One – Channel Partner
FJ India• SAP Partner – Services
• SAP Partner – Hosting
• SAP Application Management
FJ Hong Kong• SAP Partner – Services
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Comprehensive global and regional SAP portfolio
Scientific cooperation for example
with the renowned Hasso Plattner Institute
40 years of partnershipwith SAP 3,000 SAP consultants
worldwide
Certified SAP partnerOn all levels Global network
of certified data centers
SAP
Great Heritage, Leading Technoloogy, Strong Market Position
Did you know?
Why Fujitsu – We have the perfect combination
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Agenda
Introduction Objectives
& DirectionWolfgang Hopfes
SAP as a ServiceMaximize Flexibility - Maximize Security
Manuel Thalhofer
Why Fujitsu? Demonstrating expertize in combination with sustainability and the most flexible
offering in the market. Wolfgang Hopfes
Discussion
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Key Requirements
Flexible Terms & conditions Pay per Use Flatrate Contract duration
Governance & compliance Data in DACH with at
least European law auditable DC & Processes Industry specific
certifications Highest Security
Standards
… but easy billing … there are no tradeoffs
Serviceable Controllable Trustable
Individual requirements Availability Time to restore Performance Support time
… but low cost
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Our Service understanding
Usage of Service Selfmade
Kreativ
Dominiert durch Menschen
Teilen
Gegenwart (real time) & Zukunft
Wissen
Autonom, dynamisch
Focus on HOW
Takeover Risks
Individual
Longer lead time
Develop Solutions
Definition of manufacturing processes
Effizienz
Dominiert durch Unternehmen
Besitz
Vergangenheit
Information
Prozessorientiert, statisch
Focus on WHAT
Release from Risks
Efficient
Faster lead time
Reuse Solutions
Acceptance of manufacturing processes
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Service example
Availability Class
Disaster-recovery Class
Time to Repair
Additional Certification(s)
99.5%
Metro DR
< 4h
ISAE3402 (SOX)
Managed Operations
Managed transactions
Managed storage
24 × 7
7,500,000per month
560 GB
Dialog response
time 90% < 1 sec.
8 Standard Parameter define the Service!
These parameters reflect the usageThese parameters reflect the SLA
Managed Performance
Example for a flexible SAP ERP production service
QuantitativeQualitative
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What is a "Managed Transaction"? (SAP-Transaction "st03n"!)
Managed transactions are representing the real utilization of a SAP service!
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Secure IT Services
Security services
Web Application Firewalls, Security Reports,…
Security consulting
GAP Analyses, Security Management,…
Security controls
Firewalls, IDS, SIEM,…
Secure processes & employees
Authorization Mgmt, Security Awareness, Incident Mgmt,…
Security organization & secure DC infrastructure
Access security, building security, video monitoring, …
Standard
Optional
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Secure IT-Services - Made in Germany!
Information security ISO 27001:2005 BSI IT-Grundschutz VDA Prototypenschutz
IT Service Management (ITIL) ISO 20000:2011
Process Quality ISO 9001:2008
Special industry compliance KWG § 25a (Finance) cGMP (Pharma, Food) ISAE3402 (IKS)
SAP SAP Channel Gold Partner SAP Partner Center of Expertise (PCoE) SAP-certified cloud service provider (global/local) SAP-certified hosting partner (global/local) SAP-certified application management provider (local) SAP-cetified HANA Enterprise Cloud Provider
Proven security & quality
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Comprehensive Self-Services
flexible Pay-per-use Modelles
Fast deployment(for Standard-Solutions)
But also:
Service without commitment (“just AGB”)
Intransparent privacy- and data protection
anonymity: rare customer relationship
Inflexible through extreme standardization
Mostly just Infrastructure Services
No strategic partnership between Customer and Service Provider
Combine advantages from Cloud and classical outsourcing
Takeover charge for Service
Partnership between customer and service provider
Personal contact
Holistic service menu
Realisation of individual requirements
Strong focus on privacy- and data protection
„SLAs instead of AGBs“
But also:
All the benefits of the cloud model
… Cloud – an enhanced outsourcing model.
Benefit from the Cloud –without the disadvantages!
Our Cloud Services are based on decades of experience in outsourcing business!
Public Cloud attributes: Hosted Private Cloud Services:
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High Competence in SAP Services
Flexibility
Dynamic services for SAP by our Cloud services or as an individual Service
Experience
SAP Services since 1985R/3 Services since 1994
Reliability
More than 2,000 SAP Systems and more than 300,000 users in our responsibility
Innovation
Shared infrastructures for SAP since 2004. SAP as a Service offering since 2007
Security
Approved an optimized pro-cesses an technologies forms the basis for a safe and a stable SAP operation
Lasting Competence
Our SAP-Experts have an average affiliationfrom more than 6 years
Competence
SAP Netweaver, SAP Business Suite, SAP Business Objects or industry-specific Solutions
Benefits for your SAP Business!
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SAP as a Service: Service examples
Availability Class
Disaster-recovery Class
Time to Repair
Additional Certification(s)
99.5%
Metro DR
< 4h
ISAE3402 (SOX)
Managed Operations
Managed Transactions
Managed Storage
24 × 7
7,500,000
per month
320 GB HANA
Customer specific
8 Standard Parameter define the Service!
These parameters reflect the usageThese parameters reflect the SLA
Managed Performance
Example for a flexible SAP ERP production service
QuantitativeQualitative
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Our SAP HANA Service Portfolio
We consult and implement the infrastructure in your Datacenter
We implement the complete HANA based SAP System in our high security Datacenters in Germany.
Managed
We take the responsibility to operate your SAP System in our private cloud or via RSM support in your Datacenter.
+ +
Additional Services
HANA Assessment Workshops
License optimization Workshops
HANA Adoption Service
SAP Release Upgrade Service
DB Optimization Workshop
DB Migration Service
HANA Code optimization Service
Application Management
Process Automatisation
Hosted Private Cloud On-premise
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