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Being ethical or unethical
Self-perception is often biased Managers are often biased without knowing
Dont always go for something YOU think isright.
Article explores four related sources ofunintentional unethical decision making
Implicit forms of prejudiceBias that favors ones own groupConflict Of InterestTendency to over claim credit.
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(Contd) Resultantly, these flawed judgments
are ethically problematic. Undermine managers fundamental
work to:
Recruit and retain superiortalent. Boost the performance of
individuals and teams.
Collaborate effectively withpartners.
For example, A disabled person isstereotypically looked down upon.
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Sources of unintentional unethical
decision-making
(1) IMPLICIT PREJUDICE
Bias that emerges fromunconscious beliefs Rooted in the fundamental
mechanics of thought.
Mental associations may notbe true Biases can be costly. They
may lead to wrong decisions.
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Examples
Example: Christians inour society arestereotypically are
considered to be notworthy of upper classjobs.
Women are consideredmentally weak andperceived to be unable tohandle stress
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(2) IN-GROUP FAVORITISM
Bias that favors yourgroup
People tend to do morefavors for those theyknow.
For example: People ofsame social class,nationality, religion, race,employer etc.
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Examples:
The LUMS OLYMPIADTeam selection criteria bySRC Bahria University.
Banks in America bluntlydiscriminate between black
and white loan applicantseven though they are equallyqualified.
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Over claiming Credit Studies show that majority
of People consider
themselves above others They tend to overestimate
their contributions
People think only of their
own contributions, the lessfairly they judge others withwhom they work.
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Over claiming credit can destabilized alliance.
Unconscious over claiming can reduce theperformance and longevity of groups withinorganizations.
Some times over claiming causesresentment, itmight translate into reduced commitment andperformance. At worst, employee may leave theorganization that, if he would feel that no one
appreciates his contributions in theorganization.
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Trying Harder Isnt Enough
Must learn and understand ownbiases Collect data
Gather data and analyze them.Observe results to determine whetheryou are biased.
Shape your environment By working with different groups of
people and understanding the extentof biases Broaden your decision making
Think from various viewpoints Think from the viewpoints of all the
individuals who are impacted
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The Vigilant Manager
Managers who aspire to be ethical must challengethe assumption that they are always unbiased andacknowledge that vigilance, even more than good
intention, is a defining characteristic of an ethicalmanager
Only those who understand their own potentialfor unethical behavior can become the ethical
decision makers that they aspire to be.
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