Download - ERM Final 1 (OD)
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rganizationrganizationDevelopmentevelopment
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resented byresented byAyesha AslamAyesha Aslam
Faheem AhmadFaheem Ahmad
Javeria SarwarJaveria Sarwar
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What organization development(OD) is:
Relatively new field of study 50s & 60s
OD is about how organizations and people functionand how to get them function better
Start Point when the leader identifies anundesirable situation and seeks to change it.
Focus - Making organizations function better (total
system change).Orientation - Action (achieving results through
planned activities).
No unifying theory just models of practice
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Poor
morale
Unclear
goals
Poorquality
Poor
team
perform
ance
Intergroup conflict
Organizati
on
Developm
Organization
Poorlydesigned
tasks
Inappropriateleadershipstyle
Interpersonal conflicts
Low productivity
Poor alignment to organizations strategy
Start Point
Ina
ppro
priat
eorg
anizatio
nstru
cture
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Focus
,C h a n g e n e w sta te of th in g s d iffe re n t fro m o ld sta te
o f th in g s
C a n b e vie w ed a s a n o p p o rtu n ity o r a s a th re a t
C h a n g e
First o rd e r ch a n g e
S econ d ord er ch an g e
( )making moderate adjustments
( , , )reinvent reengineer rewrite
W h a t n e e d s to b e ch a n g e d a n d h o w to g o a b o u t it
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Lewins Change Model
UnfreezingUnfreezing
ChangingChang
ing
RefreezingRefreezing
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Courtesy National Board of Antiquities, Finland
Continuous Change at Nokia
Nokia hascontinuallyadapted to itschangingenvironment. TheFinnish companybegan as a pulpand paper mill in1865, thenmoved
into rubber, cable wiring, and computer monitors. In the1980s, Nokia executives sensed an emerging market
for wireless communication. Today, Nokia is a world
leader in cellular telephones.
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O rie n ta tio n
D ia g n o sin g
Ta kin g A ctio n
-R eD ia g n o sin g
Ta kin g N e w A ctio n
T h is p ro ce ss is k n o w n a s
Action Research
Change occurs based on the actionstaken
New knowledge comes from examining.the results of the actions
:Three ingredients
.1 Participation2.
.3 ( &OD consultant as collaborator co)learner
4..5 &Interactive process of diagnosis
action
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Organization development(OD) is:
A system wide application and transfer ofbehavioral science knowledge to the
planned development, improvement, andreinforcement of the strategies, structures,and processes that lead to organizationeffectiveness.
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1950 1960 1970 1980 1990 2000 Today
Fiv e S te m s o f O D Pra ctice
Curren
t
Practi
ce
aboratory Training
/ction Research Survey Feedback
ormative Approaches
uality of Work Life
trategicChange
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o d a y 's fu n d a m e n ta ls fo r O D
O rg a n iza tio n Tra n sfo rm a tio n
O rg a n iza tio n a l C u ltu re
Le a rn in g O rg a n iza tio n
To ta l Q u a lity M a n a g e m e n t
V isio n in g a n d Fu tu re S e a rch
B u sin e ss Pro ce ssR e e n g in e e rin g
Q u a lity o f W o rk Life
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/ctio n s In te rve n tio n s o f O D
.ta ken to p ro d u ce d e sire d ch a n g e s
:to th e n e e d fo r O D in te rv e n tio n s
a p ro b le m)o fixit
u n re a lize d o p p o rtu n ity)seize the opportunity
io n a re o u t o f a lig n m e n t )o get things back in sync
o lo n g e r g o o d e n o u g hnn ,actions to build necessary structures processes and culture t
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In te rve n tio ns :M a jo r fa m ilie s o f O D in te rve n tio n s
.1 D ia g n o stic
.2 -Te a m B u ild in g
.3 In te rg ro u p
.4 E d u ca tio n a n d Tra in in g
.5 Structural
.6 Pro ce ss C o n su lta tio n
.7 G rid O rg a n iza tio nD ev e lop m e n t
.8 -T h ird Pa rty Pe a ce M a kin g
.9 C oa ch in g a n d C ou n se lin g.10 Life a n d C a re e r P la n n in g.11 P la n n in g a n d G o a l S e ttin g.12 S tra te g ic M a n a g e m e n t
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:E x a m p le Te a m B u ild in gIn te rve n tio n s
Te a m b u ild in gin te rve n tio n s
In ta ct w o rkteam s
S p e cia lteam s
Diagnostic meetings
Team building focused on goal
, ,setting decision making problem.solving etc
&Building mainitainingeffective interpersonal
relationships
Role analysis techniques for role
&clarification defination
Team building focused on taskaccomplishment
Task allocations
Interunit conflicts
Role negotiation
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OD can makeOD can make
a differencea differenceGood understandingGood understandingProper responseProper response
AdaptabilityAdaptability
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Questions????