Download - eFolder Webinar, 10 HIPAA FAQs from MSPs and VARs

10 HIPAA FAQs from MSPs and VARs

Carlo TapiaMarketing Coordinator, eFolder678-888-0700 [email protected]

Mike SemelPresident, Chief Compliance Officer,Semel Consulting888-997-3635 x 101

[email protected]

© 2014 eFolder, Inc. All Right Reserved.2

Agenda

• Introductions

• What is HIPAA?

• What must MSPs and VARs do to comply?

• When was the HIPAA deadline?

• What is the cost of HIPAA?

• 10 HIPAA FAQs from MSPs and VARs


eFolder Expert: Mike Semel

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Semel Consulting

© 2014 eFolder, Inc. All Rights Reserved.

• Founded in September, 2012

• 30-year VAR/MSP

• 10 years’ experience with HIPAA, conducting assessments and remediation

• Former Hospital CIO

• Specialization in health care, financial, and education verticals

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What is HIPAA?

• Health Insurance Portability and Accountability Act (1996)

• Reduces health care fraud and abuse

• Mandates industry-wide standards for health care information

• Requires the protection and confidential handling of protected health information

© 2014 eFolder, Inc. All Right Reserved.

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The Cost of HIPAA

Massachusetts provider settles HIPAA case - lost laptop


$1.5MAlaska DHSS settles HIPAA security case - lost hard drive $1.7M

$150KResolution Agreement with Adult & Pediatric Dermatology, P.C. of Massachusetts - lost flash drive

HHS.gov/ocr/privacy/hipaa/enforcement/examples/index.html

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When was the HIPAA Deadline?


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What must MSPs and VARs do to comply?

Comply with HIPAA’s Administrative, Technical, and Physical Safeguards


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Question 1

What information is protected by HIPAA?

• Any combination of a patient’s name (or other identifier) with information about their medical diagnoses or treatment

• Can be written, verbal or electronic

• On any device or in the Cloud


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Why do we have to comply with HIPAA as aBusiness Associate?

• Your health care clients and business that support health care clients give you access to electronic Protected Health Information (ePHI), or the systems that store it


Question 2

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If a client refuses to sign a Business Associate Agreement with us can we still do business with them?

• Yes; you do not have a risk if your client refuses to comply with HIPAA

• You have to comply with HIPAA with or without asigned contract


Question 3

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Do we have a responsibility to report if our client is doing something intentionally or deliberately out of compliance?

• No; HIPAA does not require you to report your client for non-compliance

• HIPAA does require your client to ensure that you are compliant, is supposed to give you a chance to remediate compliance issues, and cancel their contract and report you if you don’t comply


Question 4

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Do we have to sign Business Associate Agreements with our vendors?

• Any vendor that stores ePHI is a Business Associate and must comply with HIPAA

• Cloud services, online backup providers, and data centers must sign Business Associate (BA) Agreements

• You or your vendor may originate the contract


Question 5

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How can we verify our my backup and cloud vendors are really HIPAA compliant?

• Any data you send to a non-compliant vendor is a HIPAA data breach

• Some vendors think that signing BA Agreements is enough

• Validate that the vendor is complying beyond signing agreements

• If you aren’t convinced of your vendors’ level of compliance, switch vendors!


Question 6

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Do our clients really need Domain networks instead of Workgroup networks?

• Yes; HIPAA requires Individual User Identification, Audit Logs, and Information System Activity Review, all of which require a Domain instead of a Workgroup

• Audit Logs must be retained for 6 years


Question 7

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If a laptop computer is encrypted and then lost, is it reportable?

• No; encrypting any device provides a ‘Safe Harbor’ and the loss is not reportable


Question 8


Are cloud vendors and backup providers exempt from HIPAA because the data is encrypted and they don’t have encryption keys?

• No; while encryption provides ‘Safe Harbor’ in case of a data breach, it is not an exemption for an organization that maintains encrypted data

Question 9

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What do we have to do to become HIPAA-compliant?

• Learn HIPAA!

• Implement HIPAA-specific policies and procedures

• Do a HIPAA Risk Analysis

• Train your workforce

• Perform and document ongoing HIPAA-compliant services

• Select HIPAA-compliant partners, like eFolder


Question 10

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eFolder and HIPAA


• eFolder will sign Business Associate Agreements

• eFolder has completed a proper HIPAA Risk Analysis conducted by experienced professionals

• eFolder has written HIPAA-specific policies and procedures

• eFolder has trained its workforce to comply with HIPAA

• eFolder has retained HIPAA professionals to maintain compliance over time

• eFolder will provide you with a letter attesting to our HIPAA compliance to take to your clients

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• eFolder Partners, contact your account manager for Business Associate Agreement (BAA)

• All registrants will receive a HIPAA Compliance Playbook– Video training course to educate partners– Microsoft PowerPoint to train employees– Example HIPAA compliance checklist– Example Business Associate Agreement (BAA)– More!

eFolder and HIPAA


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HIPAA Rapid Compliance VARs/MSPsVirtual Workshop

• 6-hours of webinar training

• Customized policies and checklists & a lot more

• 1-on-1 consulting

• No travel costs, lost workdays, lawyer lectures

• Webinars will be recorded for review or sharing with other employees

HIPAA Compliance Workshop


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Registration• http://bit.ly/NCRTrC• Workshop limited to 35 participants

Cost• $1,299• $999 for eFolder partners

Dates• Monday, March 10, 8 a.m.- 10 a.m. PT• Thursday, March 13 8 a.m. - 10 a.m. PT• Monday, March 17 8 a.m. - 10 a.m. PT


http://bit.ly/NCRTrC


Q&A

www.efolder.net

+1 800-352-0248



Download - eFolder Webinar, 10 HIPAA FAQs from MSPs and VARs

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