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Built on the entrepreneurial spirit of the youth ofIndia, relationships and friendships for life.
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Born in 1982 with the coming together of&
A Shapoorji Pallonji company since 2002 Market Leaders in pure water and cleaning One of Asias largest Direct Sales consumer products companies
with direct relationships with over 10 million customers
An institution that has churned over 100,000 successful SalesLeaders (Eurochamps) over the last 30 years
Your Friend For Life
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Your Friend For Life
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Our Belief
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Our Dreams
Eureka Forbes will be a World Class, Billion Dollar, MultinationalCorporation
Leaders in Health, Hygiene, and Safety Products & Services through
Power Brands
Create a Happy Family of Eurochamps
Customers are emotionally hooked to the Eurochamp and the Company
Cross-cultural, Global Presence in 50 Countries serving over 20 million
Customers
Be an Ambassador of Goodwill to Society and the Earth we live in
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Our Ethos
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Our approach to the market
Eurosmile -service
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A strong team of over 8000 committed Eurochamps operatingfrom 132 cities & towns of India from 220 branch offices
Customer Response Centres
324 EuroPartners (Franchisee Operations in the same towns asabove) help increase our reach.
402 EuroSathis (Franchisee Direct Operations) in as many towns.
600,000 new consumer homes added to the family each year.
Our Direct presence in over 500 towns
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Our Pillar of Success Customer Service
ISO 9000-2008 certification for after sales in key Cities
1100 service partners
5800 trained technicians
Over 3.9 Million customers covered under AMC
85 % of service revenue is thru annual maintenance contract
Customer Confidence Center Unique initiative Call 3988 3434
Customers can check the authenticity of Service technician
12 hour National Call Centre Eurohelpline
Telephone
Web support
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280,000 home visits each day
We knock as many doors as the entire population of the UK every year
No one covers India better
10,000+ effective demonstrations each day
Over 40,000 kitchen visits each day by our service team
Unmatched Reach and undivided attention 21,000 man hours of one-on-one customer interaction every single
day
Trained manpower
80% of customers within a 5 km radius
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Covering India
Over 1650 towns and 82% of Urban India Homes (SEC A, B & C)
TIER 1
TIER 2
TIER 3
TIER 4
TIER 5
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5161Townsan
d600
districts
8 Cities
32 Towns
117 Towns
157 Towns
391 Towns
79 Towns
784Towns
CRC
FDO
NA
| 63% of SEC A&B Urban Households
| 19% of SEC A&B Urban Households
Re
tailreach:1650
towns
Direct Sales
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Categories & Brands
For Homes
For Offices
For Institutions
Drinking water POE &Municipal SolutionsSewerage treatement
For Homes
For safe water on the go
Packaged drinkingwater
For Homes
For Homes
Institutionalproducts &
solutions
Intrusion Alarm
CCTV systems
Video Door Phones
Access Control
For Homes
For Offices
For Vehicles
Intelligent LivingHome AutomationSolutions
For Homes
For Offices
For Institutions
For Cars
For Homes
Rural India
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Pure & Safe Drinking WaterName a water condition, we have a solution for it
17 technologies addressing 17 water conditions : 17/17 Range of 48 models across different technologies
Pure drinking water to balanced drinking water
Pure drinking water to tasty drinking water
Products certified by Indian Medical Association
Trust of over 10 million mothers
After Sales Service across the country
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30 years of Leadership across
technologies
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Weve embarked on an initiative to set up
community water plants in rural India. Till
date, we provide safe drinking water to
23,151 households in 96 communities. And a
means to earn a livelihood.
Aimed at greater attendance in schools,
improved hygiene and safe drinking to the
children.
Pure & Safe Drinking WaterThe birthright of every Indian
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Safe Water and Waste Water TreatmentSure and steady progress
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Pioneers, Super brand with + 89% Market Share Range spans from a domestic Vacuum Cleaner , Steam Cleaners to
Municipal Road Sweepers
Air purification solutions for homes and offices
Facility Management Solutions
Clean Train Stations (Indian Railways)
Solutions for a cleaner environmentVacuum Cleaners, Air Purifiers, Cleaning Solutions..
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One of the widest range of electronic security
and surveillance systems for homes and
offices.
Strategic tie-ups with world majors like
Honeywell, Bosch, Group 4
24x7 Centralized Monitoring Station
Customised solutions and installation
Safe and Secure HomesMaking people live life without fear
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Protecting LivesPortable Fire Extinguishers for homes & establishments
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Aquamall the backbone supporting it all. Aqua diagnostics Asias most prestigious water Research Centre
18 water labs that monitor ground water
Over 6000 postal codes mapped for ground water quality
www.waterwonderfulworld.org
5000+ hits each month
Not always visible but our backbone
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4 State of the art ISO Certified factories with a capacity of 100,000 units per month
Green Factory of Dehradun
LEED INDIA GOLD rating, Indian Green
Building Council
100% Green Power (Windmill Power)
Thermal Insulation (Fly Ash Bricks &
Hollow Brick Construction)
Geo-Thermal Air Ventilation System
Rain Water Harvesting
Natural Light Harvesting
Turbo Ventilators
Reed Bed Waste Water System
Solar Outdoor Lighting
Our Manufacturing Facilityour pride
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Partnering with the bestacross the globe
Lux International AG (Worlds oldest Direct Sales Company)
Pentair & GE (Worlds largest Residential Water Company)
Comac (Italys leading Cleaning Solutions Provider)
Waterlogic (UKs leading Institutional Water Company)
Honeywell (Worlds leading Security Solutions Provider)
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No Vacancy
Karne Gaya Tha Mai Naukari Ki Talash
Pass hua tha mai first class
Jahan bhi kiya seach maune kaam
Paya maine no vacancy ka naam
Ka sakta tha main bahut achche se apna kaam
Par nahi janta tha kisi Minister ka Dham
Aaj ke yuva ka bhrastacharBana raha tha mera achar
Hoka aakhir lachar
Kiya maine aatm hattya ka vichar
Aaya mai Bharatiyee rail ki patri par,
Atma Hattya ki chitthi chhod aya gatri par
Likha tha mai maroonga jahar Kaakar
Par jaher ne mujhko mara nahi
Milawat se bachne ka koi chara nahi
Bharitya rail ne mujhko mara ek dhakka
Mujko gend banakar mara ek jordar chhaka
Yaad agai mujko meri naaniAsptal me letkar maang raha tha pani
By Ashok Gupta
Not just selling..
Indias one and only call centre manned by Eurochamps with
special needs
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Not just selling..
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We are Future ReadySocially Connected
Indias top 5 corporate websites 3 Fan Pages on facebook
+6 Lakh Fans
Dedicated YouTube channel
WAP ready
Lead management - Instant call
connect in 130 cities with Eurochamps
mapped by pincode..all in 30 seconds.
Each month attracting 200,000 unique
visitors resulting in over 10,000 sales
& 6,000 service enquiries each month
Some of our practices that have become
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A Case Study at Richard Ivey
School of Business, Canada
Forbes Asia
Aquaguard Delivery:Filtering all our worries away as we make
our sure and steady way
Some of our practices that have become
benchmarks
MAKE AwardsConsistently for 5 years in
a row in India; and for 3
years in Asia.
Endorsed By The Marketing GuruCited in Philip Kotlers Marketing Management (the Marketing Bible)
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Some recognitions along the way
Among Indias Best
Employers: Hewitt
Asso ciates Studies
Water IconAwarded b y UNESCO
Water Digest
The Golden Peacockcommendat ion for mos t
Innov ative Produ ct (2008 / 2012)
Indias Most Customer Responsive
Consum er Durable Company
Avaya Global Connect & The Economic Times
Award for Customer Responsiveness
The Frost & Sul l ivan Awardsfor Best Company o f the year; and Custom er
Serv ice Leadership.
Superbrand Recognit ion
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And we dream of making our
world a happy, healthy, safe and
pollution-free world that built
on trust and this lasting
relationship.
Relationships