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© 2010 Deep Web Technologies, Inc.
From Library to End-User
November 5, 2010
Charleston, SC
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© 2010 Deep Web Technologies, Inc. 2
Federated Search vs Discovery Solutions
Elements of a successful partnership
User-focused development
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© 2010 Deep Web Technologies, Inc. 3
Federated Search Discovery Service
Real-time search of multiple collections
Multiple collections are indexed to one database
Initial results displayed in 2-3 seconds. Complete search can take 20 seconds
Search completes within 1-2 seconds
No delay in finding new articlesNew articles are available after re-indexing, sometimes weeks late
Searches full text where possibleUsually only the metadata is searchable
Search any collection regardless of publisher
Only limited collections are available
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© 2010 Deep Web Technologies, Inc.
Knowledge Discovery Discovery Service
Real-time search of multiple collections
Multiple collections are indexed to one database
Initial results displayed in 2-3 seconds. Complete search can take 20 seconds
Search completes within 1-2 seconds
No delay in finding new articlesNew articles are available after re-indexing, sometimes weeks late
Searches full text where possibleUsually only the metadata is searchable
Search any collection regardless of publisher
Only limited collections are available
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© 2010 Deep Web Technologies, Inc. 5
Public WebSources
Knowledge DiscoveryOne Search, Many Sources
Blogs
eBooks
Enter Your Search… Begin Search
Library Catalog
Journals
Wikis
SubscriptionSources
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© 2010 Deep Web Technologies, Inc. 6
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© 2010 Deep Web Technologies, Inc. 7
A Successful Partnership
•Why? •The end-user•Go into partnership with a vision•Alignment of interests•Excellent two-way communication
•Flexibility•Mutual respect
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© 2010 Deep Web Technologies, Inc. 8
Focus on the User
•R&D Funding•Incremental Search•Relevance Ranking•Clustering Engine•Multi-lingual
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© 2010 Deep Web Technologies, Inc. 9
User Focused Development
•Usability Initiative•Stakeholder Interviews•Focus Groups
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© 2010 Deep Web Technologies, Inc. 10
User Focused Development
Lessons Learned:•App developed by Engineers with librarian input
•End users created another discussion
•Interesting conclusions
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© 2010 Deep Web Technologies, Inc. 11
User Focused Development
Users said “I want”:•To customize my experience•Visual/smart tools•Fast results•Relevant and targeted results
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© 2010 Deep Web Technologies, Inc. 12
Themes & Customizable UI
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© 2010 Deep Web Technologies, Inc. 13
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© 2010 Deep Web Technologies, Inc.
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© 2010 Deep Web Technologies, Inc.
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© 2010 Deep Web Technologies, Inc. 16
Library to End User
•How to continually improve the end-user experience?
•How can we improve our partnerships for the end user?
Thank You!