© 2010 Deep Web Technologies, Inc.

From Library to End-User

November 5, 2010

Charleston, SC

© 2010 Deep Web Technologies, Inc. 2

Federated Search vs Discovery Solutions

Elements of a successful partnership

User-focused development

© 2010 Deep Web Technologies, Inc. 3

Federated Search Discovery Service

Real-time search of multiple collections

Multiple collections are indexed to one database

Initial results displayed in 2-3 seconds. Complete search can take 20 seconds

Search completes within 1-2 seconds

No delay in finding new articlesNew articles are available after re-indexing, sometimes weeks late

Searches full text where possibleUsually only the metadata is searchable

Search any collection regardless of publisher

Only limited collections are available

© 2010 Deep Web Technologies, Inc.

Knowledge Discovery Discovery Service

Real-time search of multiple collections

Multiple collections are indexed to one database

Initial results displayed in 2-3 seconds. Complete search can take 20 seconds

Search completes within 1-2 seconds

No delay in finding new articlesNew articles are available after re-indexing, sometimes weeks late

Searches full text where possibleUsually only the metadata is searchable

Search any collection regardless of publisher

Only limited collections are available

© 2010 Deep Web Technologies, Inc. 5

Public WebSources

Knowledge DiscoveryOne Search, Many Sources

Blogs

eBooks

Enter Your Search… Begin Search

Library Catalog

Journals

Wikis

SubscriptionSources

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© 2010 Deep Web Technologies, Inc. 7

A Successful Partnership

•Why? •The end-user•Go into partnership with a vision•Alignment of interests•Excellent two-way communication

•Flexibility•Mutual respect

© 2010 Deep Web Technologies, Inc. 8

Focus on the User

•R&D Funding•Incremental Search•Relevance Ranking•Clustering Engine•Multi-lingual

© 2010 Deep Web Technologies, Inc. 9

User Focused Development

•Usability Initiative•Stakeholder Interviews•Focus Groups

© 2010 Deep Web Technologies, Inc. 10

User Focused Development

Lessons Learned:•App developed by Engineers with librarian input

•End users created another discussion

•Interesting conclusions

© 2010 Deep Web Technologies, Inc. 11

User Focused Development

Users said “I want”:•To customize my experience•Visual/smart tools•Fast results•Relevant and targeted results

© 2010 Deep Web Technologies, Inc. 12

Themes & Customizable UI

© 2010 Deep Web Technologies, Inc. 13

© 2010 Deep Web Technologies, Inc.

© 2010 Deep Web Technologies, Inc.

© 2010 Deep Web Technologies, Inc. 16

Library to End User

•How to continually improve the end-user experience?

•How can we improve our partnerships for the end user?

Thank You!