Download - Data#3's Windows 7 Deployment
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Agenda
Agenda
• Why ?
• Why Did We Deploy ?
• Our Approach & Outcomes
• Project Results & ROI
• 7 Lessons Learnt
• How you can leverage our experience
Our Speakers
Scott GoslingMicrosoft Services Practice Manager
Shaun DuncanNational Technology Specialist
Systems Management
Microsoft Services Practice Manager
Scott Gosling
Why are you here?
Why are you here?
1. Application compatibility / drivers
2. Deployment tools and processes
3. User experience and uptake
4. The challenges we faced
5. Business value
6. Timeframes
7. Budget / 64-bit / Security
Why ?
End User Benefits
Productivity
Hardware circa
2005
Speed
Power Consumption
Support
IT Team Benefits
Productivity
Security
Enhanced Group Policy
Application Compatibility
Why did we deploy?
Why Did We Deploy?
• Validate our approach on ourselves before you
• Showcase our capability
• Enhance our desktop maturity (and systems management)
• Get a consistent desktop for support
• Reduce downtime and address some common issues
Our approach
Our Approach
• Exactly the same as if we were deploying in your organisation – Project plans
– Design documents
– Test plans
– Deployment plans
• Engaged a Project Manager and Lead
Our outcomes
Our Outcomes
• Two images – 64 & 32 bit
• DSL & Application Tiers implemented
• More reliable
• Faster experience
• Power Management
• Easier to support (remotely!)
• Happy users
Our Outcomes
“A project of this scope always presents concerns. But the planning put into place by Professional Services, along with the communication, training and project management has resulted in one of the most successful and trouble-free operating system upgrades I’ve ever seen.”
-- Kim PartridgeNational Manager – Organisational Systems Data#3
Standardized Rationalized Dynamic
Infrastructure Optimization
Basic
Managed IT infrastructure with limited automation
Managed and consolidated IT infrastructure with maximum
automation
Fully automated management,
dynamic resource usage, business
linked SLAs
Uncoordinated, manual
infrastructure
Dynamic IT
Cost Center More Efficient Cost Center Business Enabler Strategic Asset
Data#3
Support•1 FTE from break/fix to business improvement•~70k / yr
Service Desk
•Monthly Calls halved – 644 down to 338•~11k / yr
End User
•Productivity improvement•~168k / yr
Basic Standardised
ROI = 346%over 3 years
Net Present Value Savings = $1.118m
Payback period = 9 months
Costs
• Shaun + Part time PM
• 120k – 150k
• 3 month exercise
• + operational support for deployment
Licensing?
Licensing
• EA
• Select
• School
• Campus
• Open Value
• Open
If you have SA on the Windows OS, you can upgrade now:
WHAT DID WE LEARN?The project is complete, users are happy, so............
What did we learn?
lessons Learnt
1. Communications & Planning
2. Training
3. Applications & drivers
4. Server infrastructure
5. User application settings & data
6. Security
7. Deployment
1.1 Communications
• Clear & regular
• Critical to project success
• Deployment manager
• Measure satisfaction
1.2 Planning
• Thorough discovery
• Capture before & after costs
• Have a solid handle on your environment
– Hardware
– Software (more apps than you think!)
– People
– Business objectives
2. Training
• Exploit new functionality– Upgrade Office
• Structure– Heavy (limited numbers)
– Brief
– Self paced
• Capture prior & plan
• Just in time
National Technology Specialist Systems Management
Shaun Duncan
The Schedule
3. Compatibility
• Will our applications work?
• Will our devices be compatible?
3.1 Rationalisation
Tier 1
Tier 2
Tier 3
3.2 App Compat Approach
End
Start
Smoke test (Launch and
test)
Schedule meeting with user
Customer acceptance
testing
Remediation
Ready to deploy
Install application
3.3 Tools Available to Remediate Apps
• Terminal Server / Citrix
• Application Compatibility Toolkit 5.5
• Windows XP Mode
• Rip and Replace
Application Compatibility Toolkit 5.5
ACT database
Compatibility evaluators
Application Compatibility Manager
Developer and tester tools
ACT community
Windows XP Mode
Rip and Replace
3.4 Definitive Software Library (DSL)
• Use DFS
• Agree on a Naming Convention
• If its not in the DSL – its not supported!
3.5 Driver Support
HP Compaq 2510p
HP EliteBook 6930p
HP EliteBook 2730p
HP EliteBook 2530p
HP EliteBook 8730w
HP MiniNote 5101
Lenovo S10 Netbook
HP Compaq Evo D530
IBM ThinkPad T41
IBM ThinkPad T42
IBM ThinkPad T43
Lenovo ThinkPad T60
Lenovo ThinkPad T61
Lenovo ThinkPad Z61p
HP Compaq 6910p
HP Compaq 8710p
HP Compaq DC 7700
HP Compaq DC 7800
HP Compaq DC 7900
IBM ThinkCenter (A5x)
HP Workstation XW 4600
HP Workstation XW 4800
MSI Wind
Asus eee PC
and more...
3.6 64-Bit Considerations
>= 3.5GB
4. Server Infrastructure
• SCCM 2007 SP2
• PKI
• Activation (KMS)
• Active Directory
SCCM 2007 SP2
5. Personality Migration
• Clearly state what will be migrated
• USMT 4.0 and SCCM 2007
• Windows Easy Transfer
• NAS Workstation backup
USMT 4.0 and SCCM 2007
• SCCM 2007 State Migration Point
• /HardLink Option – FAST!
~5 hours ~1 hour
Windows Easy Transfer
When
all
else
fails
NAS
• If you are really worried
6. Security
• End Point Security
• UAC
• BitLocker
• AppLocker
7. Deployment
• Create the Image
• Scenarios– Bare Metal
– Refresh
– Offline Deployment
7.1 Creating the Image
Prepare For Deployment
Deployment Task Sequence
Call to Action
lessons Learnt
1. Communications & Planning
2. Training
3. Applications & drivers
4. Server infrastructure
5. User application settings & data
6. Security
7. Deployment
Why Data#3
• Demonstratedtrack record:– Our internal deployment
– World Transplant Games
• Comprehensive set of offerings to provide successful outcomes
Offerings
• Business Case Objectives
• Core IO Assessment - Projected ROI
• Desktop Current State Assessment
• Prelim Application Compatibility
• Licensing Model Review
• Software Asset Management
• Application Compatibility & Rationalisation
• Application Framework (DSL, Tiers)
• Application Packaging Deployment (SCCM)
• System Center Configuration Manager (SCCM 2007 SP2)
• Design & Configure, Remediate
• Architecture (Central, Branch)
• Dependencies (PKI, KMS, AD)
• Windows 7 Image & Group Policy
• Security (Endpoint, UAC, Bitlocker)
• Build Processes & Task Sequences
• Hardware Models (Drivers)
• Deployment (Bare, Refresh, Offline)
More information?
• Talk to us now
• Contact your Data#3 Account Manager
• Visit www.win7deployment.com
• Email [email protected]
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© 2009 Data#3 Limited ABN 31 010 545 267 The material contained in this document, including all attachments, is confidential and the copyright Data#3 Limited. No part may be reproduced, used or distributed for any purpose other than the purpose for which it is issued, without the prior written consent of Data#3 Limited.