Download - Credit card service company Scs
Business Management
CSCCredit card service company
•HUSSAM SALEH
•NAJEEB ALMATARI
•MOHAMMED ALDILAMI
• AHMED
Team Project
Established 1992 Offices Africa Europe Middle East leadership styles that using
Foundation of Credit Card Services Company (Yemen)
CSC Mission OUR VISION
Introduction
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CSC Objective:
Growth of the Network
Consistently meeting Customer Expectations
Increase the range of withdraws the money from different countries and from different (ATM) in same price.
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Chairman
CEO MR: Marrown
Khalled (Supervisor -
Sales)
Sales Department
Customer Service
Department
Arafat (Supervisor -
Customer Service)
Monair ( Executive - Customer
Service)
Operations
Departmen
AccountingDepartment
Hanan (Supervisor -
Operations
Norra ( Executive -
Operations
Abdul Waliy (Executive –
Finance)
Ahmmed (Exec. Assistant –
Finance)
Manager MR: Abdul Samed
Ali (Executive - Operations)
mohmmed .(Executive - Operations)
Organization Chart
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Problem Solving Process :
In CSC when solving a problem they follow Six Steps which are:
1. Identify problem2. Analyze the problem3. Generate possible solutions4. Analyze and Select best solution5. Implement solution6. Evaluate solution
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Decision making process
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In CSC there are four types of decision making process:
•Programmed Decision Marking•Non-Programmed Decision Marking•Group Decision Making
Work Environment:
Work Environment
Well Organized
Equal Rights
Safety and
Health
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Team…. Group Work:
Working together to Accomplish common goals
Group work is very important for any Organization
Teamwork also strengthens relationships and builds unity
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Communication Communication can be defined as….
Effective organizational communication
The basic communication channels
• Formal Communication. Downward Communication Upward Communication Horizontal Communication
* Informal Communication E.g. Face-to-Face, writing CSC
Conclusion
CSC showed US …CSC is a very successful firm The corporate strategy of CSC Overall
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Any Questions
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En The End
With great thanks and respect to our Dr.
Ammar
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Thank You for attention
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