Prepared By
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Manu Melwin JoyAssistant Professor
Ilahia School of Management Studies
Kerala, India.Phone – 9744551114
Mail – [email protected]
Foundation Competencies
• Organization Behavior– Organization Culture– Work Design– Interpersonal Relations– Power and Politics– Leadership– Goal-Setting– Conflict– Ethics
• Individual Psychology– Learning theory– Motivation theory– Perception theory
• Group Dynamics– Roles– Communication Processes– Decision-Making Processes– Stages of Group Development– Leadership
Foundation Competencies
• Management and Organization Theory– Planning, organizing, leading, and
controlling– Problem solving and decision making– Systems theory– Contingency theory– Organization structure– Characteristics of environment and
technology– Models of organization and system
Foundation Competencies
• Research Methods / Statistics– Measures of central tendency– Measures of dispersion– Basic sampling theory– Basic experimental design– Sample inferential statistics
• Comparative Cultural Perspectives– Dimensions of natural culture– Dimensions of industry culture– Systems implications
Foundation Competencies
• Functional Knowledge of Business– Interpersonal communication– Collaboration / working together– Problem solving– Using new technology– Conceptualizing– Project management– Present / education / coach
Foundation Competencies
Core Competencies
• Organization design
• Organization research
• System dynamics
• History of organization
• Theories and models for change
Core Competencies
• Managing the consulting process• Analysis/diagnosis• Designing/choosing appropriate, relevant
interventions• Facilitation and process consultation• Developing client capability• Evaluating organization change
Client vs. Consultant KnowledgePlans Implementation
Recommends/prescribes
Proposes criteria
Feeds back data
Probes and gathers data
Clarifies and interprets
Listens and reflects
Refuses to become involved
Use of Consultant’sKnowledge andExperience
Use of Client’sKnowledge andExperience