Competencies of an Effective OD Practitioner

Prepared By

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Manu Melwin JoyAssistant Professor

Ilahia School of Management Studies

Kerala, India.Phone – 9744551114

Mail – manu_melwinjoy@yahoo.com

Foundation Competencies

• Organization Behavior– Organization Culture– Work Design– Interpersonal Relations– Power and Politics– Leadership– Goal-Setting– Conflict– Ethics

• Individual Psychology– Learning theory– Motivation theory– Perception theory

• Group Dynamics– Roles– Communication Processes– Decision-Making Processes– Stages of Group Development– Leadership

Foundation Competencies

• Management and Organization Theory– Planning, organizing, leading, and

controlling– Problem solving and decision making– Systems theory– Contingency theory– Organization structure– Characteristics of environment and

technology– Models of organization and system

Foundation Competencies

• Research Methods / Statistics– Measures of central tendency– Measures of dispersion– Basic sampling theory– Basic experimental design– Sample inferential statistics

• Comparative Cultural Perspectives– Dimensions of natural culture– Dimensions of industry culture– Systems implications

Foundation Competencies

• Functional Knowledge of Business– Interpersonal communication– Collaboration / working together– Problem solving– Using new technology– Conceptualizing– Project management– Present / education / coach

Foundation Competencies

Core Competencies

• Organization design

• Organization research

• System dynamics

• History of organization

• Theories and models for change

Competencies of an Effective OD Practitioner

SKILLS

Core Competencies

• Managing the consulting process• Analysis/diagnosis• Designing/choosing appropriate, relevant

interventions• Facilitation and process consultation• Developing client capability• Evaluating organization change

Client vs. Consultant KnowledgePlans Implementation

Recommends/prescribes

Proposes criteria

Feeds back data

Probes and gathers data

Clarifies and interprets

Listens and reflects

Refuses to become involved

Use of Consultant’sKnowledge andExperience

Use of Client’sKnowledge andExperience