![Page 1: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/1.jpg)
Training: The Keystone of ProfitHamilton Allen, Director of Training and Technical
Services, Senske Services
![Page 2: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/2.jpg)
Employee Development: The Keystone of Profit
Hamilton Allen, Director of Training and Technical Services, Senske Services
![Page 3: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/3.jpg)
![Page 4: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/4.jpg)
![Page 5: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/5.jpg)
![Page 6: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/6.jpg)
![Page 7: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/7.jpg)
TRAINING
![Page 8: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/8.jpg)
So what is it?TRAINING
![Page 9: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/9.jpg)
![Page 10: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/10.jpg)
![Page 11: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/11.jpg)
![Page 12: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/12.jpg)
![Page 13: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/13.jpg)
![Page 14: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/14.jpg)
TO TRAIN OR NOT TO TRAIN
![Page 15: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/15.jpg)
That isn’t the question.TO TRAIN OR NOT TO TRAIN
![Page 16: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/16.jpg)
WHY DO COMPANIES FAIL TO INVEST IN TRAINING?
![Page 17: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/17.jpg)
![Page 18: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/18.jpg)
SHORT-SIGHTEDNESSLack of resources
Production, production, production
![Page 19: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/19.jpg)
FEAR“If we train him/her then they will leave the company”
![Page 20: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/20.jpg)
ARROGANCEState requirements are sufficient
Hiring managers instead of leaders
![Page 21: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/21.jpg)
COSTIt costs more to hire a new employee
![Page 22: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/22.jpg)
WHY SHOULD YOUR COMPANYINVEST IN TRAINING?
![Page 23: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/23.jpg)
TIMES ARE A’ CHANGIN’Internet = informed customers
California
![Page 24: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/24.jpg)
SAFER ENVIRONMENTApplications, vehicular
![Page 25: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/25.jpg)
EMPLOYEE MORALEPride, Value, Vertical movement (Andy’s of the world)
![Page 26: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/26.jpg)
REDUCE ATTRITION
![Page 27: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/27.jpg)
BOTTOM LINE/EFFICIENCYLess rechecks, Less calls
![Page 28: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/28.jpg)
SETTING THE TONEIndustry leader
![Page 29: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/29.jpg)
![Page 30: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/30.jpg)
GETTING STARTED
![Page 31: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/31.jpg)
“CREATE A COMPREHENSIVE AND TRANSFORMATIVE TRAINING PROGRAM”-CHRIS SENSKE
![Page 32: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/32.jpg)
EVALUATE YOUR ORGANIZATION
DEFINE THE TRAINING PROGRAM’S LEARNING OBJECTIVES
CREATION AND IMPLEMENTATION
![Page 33: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/33.jpg)
EVALUATE YOUR ORGANIZATIONDemographics (# of employees, divisions, positions)
Employee observations, worker interviews, performance reviews, performance problems
![Page 34: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/34.jpg)
SENSKE ORGANIZATIONAL EVALUATION
![Page 35: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/35.jpg)
11 Locations in 4 states
![Page 36: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/36.jpg)
DEMOGRAPHICSThree service divisions
250 technicians, 32 managers/supervisors, 30 CSRs
![Page 37: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/37.jpg)
BRANCH VISITSCulture
Knowledge and skills assessment
![Page 38: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/38.jpg)
FINDINGSTraining inconsistencies
State licensing failures
Ride alongs are gold
Pyrethroid apps
Need for guidance
![Page 39: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/39.jpg)
![Page 40: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/40.jpg)
![Page 41: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/41.jpg)
EVALUATE YOUR ORGANIZATIONDEFINE THE TRAINING
PROGRAM’S LEARNING OBJECTIVES
CREATION AND IMPLEMENTATION
![Page 42: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/42.jpg)
GETTING STARTED
![Page 43: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/43.jpg)
DEFINE THE TRAINING PROGRAM’S LEARNING OBJECTIVES
Largely influenced by the evaluation
Set the tone
![Page 44: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/44.jpg)
THREE OBJECTIVES
Improve attitudes about the importance of pest/lawn management, thus improving client and customer relations.
Improve work behavior, so that employees function better at assigned activities and fulfill their potential.
Build and strengthen skills in biology, pesticide knowledge, application methods, and vehicular safety.
![Page 45: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/45.jpg)
EVALUATE YOUR ORGANIZATION
DEFINE THE TRAINING PROGRAM’S LEARNING OBJECTIVES
CREATION AND IMPLEMENTATION
![Page 46: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/46.jpg)
GETTING STARTED
![Page 47: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/47.jpg)
CREATION AND IMPLEMENTATIONResource availability
Learner education/experience
Weigh these factors against the immediate operational needs of the organization
Short/long term goals
Evaluation
![Page 48: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/48.jpg)
SHORT TERMInformation and Meetings
![Page 49: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/49.jpg)
WEEKLY MEETINGSProduction, Surveys, Challenges
![Page 50: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/50.jpg)
MONTHLY SAFETY MEETINGS
![Page 51: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/51.jpg)
SENSKE SNAPSHOTS
![Page 52: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/52.jpg)
PEST
LAWN
![Page 53: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/53.jpg)
![Page 54: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/54.jpg)
LONG TERMForgely Learning Management System
CEU Training
Tier Training
![Page 55: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/55.jpg)
FORGELY LEARNING MANAGEMENT SYSTEM
![Page 56: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/56.jpg)
![Page 57: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/57.jpg)
TWO WEEK ON-BOARDINGForgely - Modules
Ride Alongs
![Page 58: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/58.jpg)
![Page 59: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/59.jpg)
![Page 60: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/60.jpg)
![Page 61: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/61.jpg)
WHY THIS SYSTEM?Cost
Simple Implementation
Industry Relationship
![Page 62: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/62.jpg)
SERVICESRecruitment
HR Services
Modules
Exams
![Page 63: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/63.jpg)
RIDE ALONGS
![Page 64: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/64.jpg)
CONTINUING CERTIFICATION UNITS
![Page 65: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/65.jpg)
UTILIZEDistributors
Extension/university persons
Management Team/Technicians
Technical/Training Directors
![Page 66: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/66.jpg)
ONLINE COURSESUnivar Pestweb
PCT Distance Learning
Department of Agriculture
![Page 67: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/67.jpg)
EVALUATE AND ASSESS
![Page 68: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/68.jpg)
DIFFERENT FOR EACH COMPANY
![Page 69: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/69.jpg)
THE MOST COMMON QUESTIONS...Who
What
When
How & Why
![Page 70: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/70.jpg)
IMPLEMENT CHANGES
![Page 71: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/71.jpg)
TRAINING RESOURCES
![Page 72: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/72.jpg)
UTILIZENPMA
Bed Bug Central
Extension/University Programs
State Pest Control Assoc.
Another Company/Joint Meetings
![Page 73: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/73.jpg)
ADDITIONAL RESOURCESSmartphones
Vimeo
Youtube
Gotomeeting.com
![Page 74: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/74.jpg)
Let’s sum things up.CONCLUSION
![Page 75: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/75.jpg)
EVALUATE YOUR ORGANIZATION
DEFINE THE TRAINING PROGRAM’S LEARNING OBJECTIVES
CREATION AND IMPLEMENTATION
![Page 76: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/76.jpg)
PLAN ACCORDINGLY BUT DON’T BE AFRAID TO FAIL
![Page 77: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/77.jpg)
THERE IS MORE THANONE WAY TO COOK AN EGG!
Boiled, deviled, scrambled, poached, over easy, raw (although I don’t recommend it)
![Page 78: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/78.jpg)
QUESTIONS?Don’t be shy.
![Page 79: CO2 Presentation - Training: The Keystone of Profit](https://reader030.vdocuments.us/reader030/viewer/2022013013/58e675a31a28ab2a298b59db/html5/thumbnails/79.jpg)
Training: The Keystone of ProfitHamilton Allen, Director of Training and Technical ServicesSenske Services
@hamondeck
Kent stop tweeting