Download - Chatter & Metrics March 2011
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Social Networking Surpasses EmailG
lob
al U
sers
(M
M)
Source: Comscore, 2010
Email Users
Social Networking Users
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Broad Change in Internet UsageS
hare
of
Onlin
e U
sag
e
Top Internet Use Cases
Source: Nielsen Wire, January 2011. Morgan Stanley Internet Mobile Report, December 2009
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Facebook Leads Industry in Ad Impressions
sites
sites
sites
U.S. Share of Display Ad Impressions
Source: Comscore, November 2010
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Next Generation Devices Changing How We Access the Internet
Source: Gartner Research; Smartphone, Tablet, and PC Forecast, December, 2010.
Device Shipments
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Today, It’s Impossible to Stay on Top of Everything
Product Expert Executive
Sales Ops
Forecasts
Competitive Expert
Contracts
Price List
CorporatePresentation
Legal
Leads
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Real-Time Enterprise Collaboration
Feeds
Groups
Status Updates
Profiles
File Sharing
Security & Sharing Model
App Updates
Real-TimeAnalytics
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Dell Manages a Global Organization with Chatter
100,000 Chatter Subscribers
15,000 Sales Subscribers Across 20 Countries
10% Increase in Sales Productivity
$1 Billion in Approved Partner Deal Registrations
Michael DellCEO
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Motorola Keeps Everyone Aligned on Chatter
+1,000 Chatter users
Legal, finance, and operations collaborate on partner contracts
Device Selector App instantly Chatterized
Royalty payments Chatter to executives
Elias DayehSr. Manager, Business Operations
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Phenomenal Success with Chatter
Average Percentage Improvements Reported by Customers
Source: Salesforce.com Customer Relationship Survey conducted Nov. 2010 by an independent third-party MarketTools Inc. on 6,000+ customers randomly selected, representing organizations across the globe, of all sizes and from a diverse set of industries. Response sizes per question vary. Data is intended as a guideline based upon historical results from a sample set of customers. Results are dependent upon many different factors that are customer-specific. Therefore, actual results will vary.
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Customers Succeed Across Every Major Metric
Source: Salesforce.com Customer Relationship Survey conducted October-November 2010, by an independent third-party, MarketTools Inc., on 6,000+ customers randomly selected. Response sizes per question vary.
Average Percentage Improvements Reported by Customers
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Source: Salesforce.com Customer Relationship Survey conducted October-November 2010, by an independent third-party, MarketTools Inc., on 6,000+ customers randomly selected. Response sizes per question vary.
Average Percentage Improvements Reported by Customers
Customer Success Across Every Major Metric
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Force.com is 5X Faster and Half the Cost to Build Apps
IDC White Paper sponsored by Salesforce.com: “Force.com Cloud Platform Drives Huge Time to Market and Cost Savings”, Doc # 219965, September, 2009
Deliver Apps 5X FasterPoint and Click for Business Users
Coding for Developers
Half the costFewer IT Resources
No Hardware/Software
Includes: staffing, infrastructure, licenses, IT support, and changes.
Force.comOn-premise Software