Download - Chatbots: It's like Uber for Conversations
November 30th, 2016CHATBOTS
Uber for Conversations
@LiamBoogarBrand director @Algolia
- Search as a Service- 17B Queries/month
- 2,000+ Paying Customers in 100+ Countries
- Avg. Query time <35ms.
Algolia.CHATBOTS
Search is a conversation.
Speed Limited attention.
Search & Chatbots : SimilaritiesCHATBOTS
Design/UILess is more.
RelevancySpeaks volumes.
A computer program designed to simulate an intelligent conversation via auditory or textual methods.
CHATBOTS
What’s a bot?
Not a bot.CHATBOTS
2014Alexa
1950Turing Test
1968HAL 9000
2001SmarterChild
2011Siri
A History.CHATBOTS
An Overview.CHATBOTS
Human Machine
Niche
General Customer Support “How can I help you?”
Form-filling Replacement“What’s your name?”
Search Bar Extension“What would you like to buy?”
CHATBOTS
An Opportunity.“All in all, there are very interesting entries,
but we are still early in the game. Think GUI
in early 1990s.”
- Vadim Berman, CTO & Co-Founder, LinguaSys”
Language
LimitationsCHATBOTS
Intuition/Context
Examples: DatingCHATBOTS
Mitsuku
- Natural conversation
- Emotional
Examples: EducationCHATBOTS
- Language-learning through Chat
- Uses existing content/knowledge
- One bot per language
Examples: ProductivityCHATBOTS
- Leverages multiple APIs
- Uses Slack wisely
Examples: MediaCHATBOTS
- Enhanced RSS
- Primitive “Recommendations”
- Just another Distribution Channel
Examples: MediaCHATBOTS
- Beyond RSS.
- Natural conversation, customized interaction.
- Content adapted for a new channel
Examples: ...And ChillCHATBOTS
- Netflix Recommendations
- Man behind the curtain or not?
Examples: It’s Alive!CHATBOTS
- Engage your Facebook community with automated content.
- Flexible content style for multiple purposes.
November 30th, 2016
Thanks!
@LiamBoogarBrand director @Algolia