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APS 2015 Dato’ Dr. Moha ed Azman
CHALLENGING THE NORMS: TOTAL
OSH PROTECTION FOR MALAYSIAN
WORKERS Dato’ Dr. Moha ed Azman bin Dato’ Aziz
Mohammed
Chief Executive Officer
Social Security Organization
Malaysia
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APS2015 Dato’ Dr. Moha ed Azman
Social Security Organization
• Currently insuring 15.5 million workers &
976,039 employers
• Manage over 111,926 new Claims/per year
Over 63,331 accidents
Over 18,490 permanently disabled
Over 18,072 lai i g for i alidity (≈7 ertified invalid)
O er , lai i g for sur i or’s pe sio .
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APS2015 Dato’ Dr. Moha ed Azman
Changing trends
• Demography
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APS2015 Dato’ Dr. Moha ed Azman
8% increase for period
2010-2030
The ageing workers
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APS2015 Dato’ Dr. Moha ed Azman
Changing trend in Malaysia
72
9
47 62
Percentage (%)
* Source: SOCSO Health Screening Program
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APS2015 Dato’ Dr. Moha ed Azman
Premature death – probability of dying due to non-
communicable diseases between the age of 35 to 70
years old
MALAYSIA – 19.6%
SINGAPORE – 10.5% INDONESIA – 23.1%
THAILAND – 16.2%
AUSTRALIA – 9.4%
JAPAN – 9.3% U.K –12.0% U.S – 14.3%
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APS2015 Dato’ Dr. Moha ed Azman 7
Compensation: Employment Injury
63 62 71 68 72 85 94 104 109 120 136 150
167 147 154 172 170 188
215 275
306 326
364 393
103 107 115 122 133
142 152
160
205 193
216 220
0
100
200
300
400
500
600
700
800
900
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
RM
Mil
lio
ns
Temporary Disablement Benefit Permanent Disablement Benefit Dependant Benefit
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APS2015 Dato’ Dr. Moha ed Azman 8
Co pe satio : I validity a d Survivor’s Pe sio
198 223 255 278 316 357 399 449 582 584
704 762
147 158 173 189
207 224
243 267
346 341
413 454
0
200
400
600
800
1,000
1,200
1,400
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
RM
Mil
lio
ns
Survivors' Pension Invalidity/ Grant Invalidity
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APS 2015 Dato’ Dr. Moha ed Azman
Meeting the challenge
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APS2015 Dato’ Dr. Moha ed Azman
Social Security Organization
• CORPORATE GOAL - To provide comprehensive
social security protection for Malaysian
workers.
• CORPORATE OBJECTIVE - To ensure and
guarantee the timely and adequate provision
of benefits in a socially just manner and to
promote occupational safety and health.
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APS2015 Dato’ Dr. Moha ed Azman
Occupational Safety and Health
Prevention: A Social Security Perspective
• Prevention represents an intrinsic part of social security
– Protect the population group from safety and health risk at work
– The other intrinsic parts of social security are compensation and rehabilitation
• Social accident insurance systems had been established in many countries
– Many have not yet developed prevention capacities and programs.
-International Social Security Organisation 2013
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APS2015 Dato’ Dr. Moha ed Azman
Occupational Injury Prevention: A
Social Security Perspective
WORKPLACE
ACCIDENTS
REHABILITATION
INVALIDITY
COMPENSATION
Prevention is better than
rehabilitation
Rehabilitation is better
than compensation
RECOVERY
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APS2015 Dato’ Dr. Moha ed Azman
3 Dimensional Approach in Prevention
RISK
PREVENTION
HEALTH
PROMOTION
RETURN TO
WORK
THE INTERNATIONAL SOCIAL SECURITY ASSOCIATION
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APS2015 Dato’ Dr. Moha ed Azman
Risk Prevention
RISK PREVENTION
APPROACHES
National Policy and
Planning
Networking and
Interagency Collaboration
Research and Development Awareness and Education
Audit and Guidelines
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APS2015 Dato’ Dr. Moha ed Azman
Injury Prevention
15.59
12.71
11.12
8.99
7.45 7.09 6.19 6.11 6.14
5.51 5.39 5.02 4.97
4.52 3.98 4.01
3.54 3.25 3.24 3.36 3.7 3.8 3.9 4.01 3.87 3.95
20.11
16.69
15.13
12.53
10.7 10.33 9.55 9.81 9.94 9.41
9.4 8.89 8.92
0
5
10
15
20
25
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
INDUSTRIAL ACCD/1000 COMMUTING ACCD/1000 TOTAL ACCD/1000
Industrial and Commuting Accident Rate (per 1,000 employees)
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APS2015 Dato’ Dr. Moha ed Azman
Health promotion
• Traditionally; health promotion is treated
separately from Occupational Safety and
Health at the workplace.
– Occupational safety and health within the
domains of the OSH practitioners and/or the
Human Resource Dept.
– Health promotion within the scope of public
health measures and/or the HR Dept.
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APS2015 Dato’ Dr. Moha ed Azman
Health Promotion
• Health Screening via the workplace
– Approaching health promotion from a different
angle i.e through workplaces
– Adjunct to current public health measures
– May be
• Company initiated effort
– E.g Health screening facility for employees
• National Health Screening Program
– The SOCSO Health Screening Program
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APS2015 Dato’ Dr. Moha ed Azman
The SOCSO Health Screening Programme
• Introduced in 2013 for 1.9 million
workers above the age of 40.
• Over 3,000 panels clinics,
pathological labs and
mammogram centers involved.
• Health screening for:
Cardiovascular Diseases
Diabetes
Hypercholesterolemia
Cancer
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APS2015 Dato’ Dr. Moha ed Azman
The SOCSO Health Screening Programme
(Jul 2015)
431 227 Employees
underwent the health
screening
145 626 Women used the
mammogram
voucher
3357 Registered clinics
116 Mammogram
centers
248 Laboratories
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APS2015 Dato’ Dr. Moha ed Azman
11629
86%
634
5%
170
1%
330
3% 719
5%
RTW
ON REHAB
JOB SEEKING
ACUTE
DEFAULTED
RETURN TO WORK
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APS2015 Dato’ Dr. Moha ed Azman
5446
50%
1561
14%
800
7%
376
4%
194
2%
1646
15%
899
8%
SAME JOB SAME EMPLOYER
SIMILAR JOB SAME EMPLOYER
DIFFERENT JOB SAME EMPLOYER
SAME JOB DIFFERENT EMPLOYER
SIMILAR JOB DIFFERENT EMPLOYER
DIFFERENT JOB DIFFERENT EMPLOYER
SELF-EMPLOYED
RETURN TO WORK
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APS 2015 Dato’ Dr. Moha ed Azman
A new norm: Total Worker Health
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APS2015 Dato’ Dr. Moha ed Azman
Total worker health?
• A trademarked strategy of integrating
occupational safety and health protection
with health promotion
– to prevent worker injury and illness
– to advance worker health and well-being.
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APS2015 Dato’ Dr. Moha ed Azman
Total Worker Health
• Developing a system for OSH protection at the workplace; with integration between OSH and health promotion
• Hu a centred
• Key elements include
– Organizational Culture
– Program Design
– Program implementation
– Program Evaluation
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APS2015 Dato’ Dr. Moha ed Azman
Total worker health - challenges in
Malaysia
• Should the government, employers,
employees have a similar approach to total
worker health in Malaysia?
– Workplace injury
– Lifestyle Diseases
– … Disa ility
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APS2015 Dato’ Dr. Moha ed Azman
Injury Prevention
15.59
12.71
11.12
8.99
7.45 7.09 6.19 6.11 6.14
5.51 5.39 5.02 4.97
4.52 3.98 4.01
3.54 3.25 3.24 3.36 3.7 3.8 3.9 4.01 3.87 3.95
20.11
16.69
15.13
12.53
10.7 10.33 9.55 9.81 9.94 9.41
9.4 8.89 8.92
0
5
10
15
20
25
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
INDUSTRIAL ACCD/1000 COMMUTING ACCD/1000 TOTAL ACCD/1000
Industrial and Commuting Accident Rate (per 1,000 employees)
CAN THIS BE BROUGHT
DOWN FURTHER?
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No Prevention
Accident
Injury/Fatality
No Prevention
Disability
Poor Safety Poor Health
No Focus at Work
Accident Happens Despite
Prevention
Injury and Health
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INVALIDITY PENSION BENEFIT REPORTED FOR NCD CASES
YEAR 2000 - 2014
TOTAL
Invalidity Pension
• Between 35-49% of
claims for Invalidity
Pension benefit
reported were due
to non-
communicable
diseases.
0
500
1,000
1,500
2,000
2,500
3,000
3,500
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Cardiovascular Diabetes Cancer Mental disorders Respiratory
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TOTAL
SURVIVORS PENSION BENEFIT REPORTED FOR
NCD CASES: YEAR 2000 - 2014
Survivors Pension
• Almost 45% -50% of
claims for Survivors
Pension
• benefit reported
were due to non-
communicable
diseases.
0
500
1,000
1,500
2,000
2,500
3,000
3,500
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Cardiovascular Diabetes Cancer Mental disorders Respiratory
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40 Every Day
• Insured persons were deemed invalid; or died during
active working age due to Non Communicable Diseases
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APS2015 Dato’ Dr. Moha ed Azman
Acc
ide
nt Poor Case Management
No Rehabilitation Strategies
No Mo itori g of I sured Perso ’s Progress
Outcome?
RTW
Possibilities? ???
= Contribution Based
(Social Solidarity)
Injured Workers
Sustainability of the
Social System?
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APS2015 Dato’ Dr. Moha ed Azman
Acc
ide
nt Poor Case Management
No Rehabilitation Strategies
No Mo itori g of I sured Perso ’s Progress
Outcome?
RTW
Possibilities? ???
= Maintaining Balance
To the Social System
PR
EV
EN
TIO
N
Disability Case Management
Medical Rehabilitation
Vocational Rehabilitation
Systematic RTW Strategies
RETURN
TO
WORK
Retaining Workers at Work or Return to Work
Injured Workers
Sustainability of the
Social System?
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APS 2015 Dato’ Dr. Moha ed Azman
Total Protection at Work
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APS2015 Dato’ Dr. Moha ed Azman
Total Protection of the Worker
• Workers now face a multi-faceted risks from their work, lifestyle and the environment of which they live.
• The country is ill-afford to lose workers due to these various challenges
• Protection is required
– from the hazards and risks due to their work;
– from morbidity and mortality from lifestyle diseases
– disconnection from work due to inability to work following disability.
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APS2015 Dato’ Dr. Moha ed Azman
Requirements for a successful injury
prevention program at work
Supporting infrastructure from the stake
holders
Commitment from the
employers
Employee cooperation
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APS2015 Dato’ Dr. Moha ed Azman
Requirements for a successful health
promotion program at work
Supporting infrastructure from the stake
holders
Commitment from the
employers
Employee cooperation
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APS2015 Dato’ Dr. Moha ed Azman
Requirements for a successful return
to work program at work
Supporting infrastructure from the stake
holders
Commitment from the
employers
Employee cooperation
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APS2015 Dato’ Dr. Moha ed Azman
TOTAL PROTECTION
AT WORK
SAFETY MANAGEMENT
SYSTEM
HEALTH PRMOTION PROGRAM
DISABILITY MANAGEMENT
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APS2015 Dato’ Dr. Moha ed Azman
CONCLUSION
• The ou try’s orkfor e is headi g i to a e challenge as the country grew older, and the
economy evolves
• Evolving challenges to the sustainability of
employees and their employment
• The approach to manage these challenges
should also evolve
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APS2015 Dato’ Dr. Moha ed Azman
CONCLUSION
• Prevention of occupational injury, health promotion and disability management should no longer be compartmentalized.
• We need to start to find ways on managing these as an integrated system
– Efficient
– Effective
• A total prevention mechanism is required at the work places.