Transcript
  • 1. byteme turning data into dollars
  • 2. byteme About Cathy & Mack
  • 3. byteme Whos Here? Database Admin Event Staff Gift Officers Directors Other
  • 4. byteme Embracing data should be an important part of your development strategy.
  • 5. byteme Agenda Groundbreaking Best Practices Case Studies Big Data Obstacles
  • 6. byteme Groundbreaking* Best Practices
  • 7. byteme Collect Best Practices
  • 8. byteme Best Practice: Collect Areas of collection Challenge of Events Gift Officer Data Form design
  • 9. byteme 20th Century Data Sources Gifts Events Gift Officers
  • 10. 21st Century Data Sources Gifts Events Gift Officers byteme Direct Mail Social Media Research Screenings Emails Other Charities
  • 11. byteme Managing Events
  • 12. byteme Gift Officer Data
  • 13. byteme Forms
  • 14. byteme Forms
  • 15. byteme Forms baddonationforms.tumblr.com
  • 16. byteme
  • 17. byteme Collect Store Best Practices
  • 18. byteme Best Practice: Store Knowing the Output Plan Knowing Your System Accuracy & Consistency What Not to Store
  • 19. byteme Knowing the Output Plan
  • 20. byteme Knowing Your System
  • 21. byteme Accuracy & Consistency
  • 22. byteme What Not to Store The Donor Bill of Rights: VI. To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.
  • 23. byteme Collect Store Maintain Best Practices
  • 24. byteme National Change of Address
  • 25. byteme Deceased Records
  • 26. byteme Duplicates
  • 27. byteme Online Revenue: Email Ema ils 33%Oth er 67%
  • 28. byteme Email: Translating Benchmarks 5k 10k 25k 50k Response Rate .07% .07% .07% .07% Avg Gift $60 $60 $60 $60 Revenue $210 $420 $1,050 $2,100
  • 29. byteme Email: Translating Benchmarks 100k 500k 1M Response Rate .07% .07% .07% Avg Gift $60 $60 $60 Revenue $4,200 $21,000 $42,000
  • 30. byteme Email 16% Avg email churn rate
  • 31. byteme Collect Store Maintain Use Best Practices
  • 32. byteme Best Practice: Use Analyze Inform Strategy & Ask Personalization
  • 33. byteme Analyze
  • 34. byteme Analyze Knowing Benchmarks 23.7% Avg retention rate of first-time donors
  • 35. byteme Inform Strategy & Ask Ratings & Screenings
  • 36. byteme Personalization 50% Percent of donors that say personalization of a thank you letter is more important than speed. Source: http://www.thedonorvoice.com/downloads/idea-bank-for-seven-key-drivers-of-commitment/
  • 37. byteme Personalization Ideas?
  • 38. byteme Agenda Groundbreaking Best Practices Case Studies Big Data Obstacles
  • 39. byteme Three Case Studies*
  • 40. byteme Did we need to put that in the database? Case Study #1
  • 41. byteme Well, maybe we should have put that in Raisers Edge. Case Study #2
  • 42. byteme Dear $1000 donor, please give $25 Case Study #3
  • 43. byteme Agenda Groundbreaking Best Practices Case Studies Big Data Obstacles
  • 44. byteme Definition One byte more than you are comfortable dealing with.
  • 45. byteme
  • 46. byteme
  • 47. byteme Agenda Groundbreaking Best Practices Case Studies Big Data Obstacles
  • 48. byteme Obstacles, Not Excuses
  • 49. byteme Obstacles
  • 50. byteme Obstacles
  • 51. byteme Obstacles
  • 52. byteme Recap Better Data = More Money
  • 53. byteme Embracing data is your development strategy.
  • 54. byteme Questions? Thanks for attending!

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