Business Resilience and Recovery – Exercising the FrameworkPresented by Gary Rigby & Kel Donovan
Dynamiq Strategy
NATIONAL CONFERENCE & EXHIBITION
2014
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BatesfordProcess Plant
PERFECT PRACTICING
Perfect practicing
Perfect practicing
Iron Baron – Tasmania 1995
Perfect practicing
• Setting objectives
• Establishing a scenario
• Engaging the right stakeholders
• Delivery methods
• Develop a set of ‘rules’
• Brief participants and role-players
• Facilitate the exercise – stay in control
• Debriefing, reporting and action tracking
Setting objectives
ACTIVITY
Set 5 x exercise objectives for a combined Batesford site (IMT), Business Unit (EMT) and Corporate (CMT) exercise
Pick a name for the exercise
Objectives - Examples
• To familiarise the teams with [client’s] emergency management procedures
• To test the Evacuation process at [site]
• To test the activation process and triggers for alerting and activating the various teams in real time
• To test the operational communications pathways between the IMT, EMT & CMT
• To practice the notification process for external regulatory groups
• To practise external stakeholder management and communications protocols
• To develop an understanding of the interoperability arrangements between Batesford and major contractors
• To identify any gaps or improvement opportunities to enhance preparedness for future events
PARTICIPANTS
ACTIVITY
List the internal participants (teams, departments, individuals) that need to be involved
Stakeholders
ACTIVITY
List the potential stakeholders and indicate if they will be actually involved or role-played and why
Delivery methods
• FLASHPOINT™ Concept
– Scenario development
– Discussion points
– Spotlight
– Road block
Desktop
• Desktop
– Scenario development
– ‘Live play’
– Injects
– Telephone role players
Mock / Full Scale
Scenario Development
Building Realism
ACTIVITY
• Identify a scenario to achieve your objectives
Scenario Development
ACTIVITY
• How will you deliver your scenario?
• How long will you need people’s time for?
• What should your participants briefing include?
• How many facilitators will you need?
Scenario Development
ACTIVITY
• Give a brief description of your first inject to start the exercise (method and content)
• How will you engage communications representatives
Scenario Development
• Always set objectives
• Engage the right stakeholders
• Always debrief and report upon exercises or live responses
Summary
Thank you.
NATIONAL CONFERENCE & EXHIBITION
2014
Platinum Sponsor
Silver
SponsorBronze Sponsor
Risk Manager of the Year Award Sponsor
Conference and Exhibition
Partners