Download - Building a High Performance Community Team
![Page 1: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/1.jpg)
Building a High Performance Community Team
Jennifer Sable LopezDirector of Community at Moz
@jennita
![Page 2: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/2.jpg)
![Page 3: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/3.jpg)
![Page 4: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/4.jpg)
![Page 5: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/5.jpg)
2011
![Page 6: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/6.jpg)
20112012
![Page 7: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/7.jpg)
20112012
2013
![Page 8: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/8.jpg)
20112012
2013
2014
![Page 9: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/9.jpg)
20112012
2013
2014Today
![Page 10: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/10.jpg)
Start with YOU
![Page 11: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/11.jpg)
Understand your goals
@jennita #CMXSummit
![Page 12: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/12.jpg)
Focus on your strengths
@jennita #CMXSummit http://mz.cm/1LlTfB3
![Page 13: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/13.jpg)
Gallup StrengthFinder
@jennita #CMXSummit https://www.gallupstrengthscenter.com/
![Page 14: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/14.jpg)
Gallup StrengthFinder
@jennita #CMXSummit
What? But you’re a community
manager!
![Page 15: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/15.jpg)
Break up tasks by type
@jennita #CMXSummit
![Page 16: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/16.jpg)
Create a calendar
@jennita #CMXSummit
![Page 17: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/17.jpg)
Create backups & train
@jennita #CMXSummit
![Page 18: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/18.jpg)
Use this template
@jennita #CMXSummithttp://mz.cm/personaltasks
![Page 19: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/19.jpg)
Take an actual vacation
![Page 20: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/20.jpg)
Use this process with the team
![Page 21: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/21.jpg)
Love/Like/Hate
@jennita #CMXSummit
![Page 22: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/22.jpg)
Learn each person’s tasks
@jennita #CMXSummit
Painful process caused this
“hate”
![Page 23: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/23.jpg)
Learn each person’s tasks
@jennita #CMXSummit
We found tasks that weren’t
needed!
![Page 24: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/24.jpg)
Discover openings
@jennita #CMXSummit
![Page 25: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/25.jpg)
Discover openings
@jennita #CMXSummit
Someone out there who *loves* this?
![Page 26: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/26.jpg)
Break down team tasks
@jennita #CMXSummit
![Page 27: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/27.jpg)
Backups for EVERY task
@jennita #CMXSummit
![Page 28: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/28.jpg)
Download this template
@jennita #CMXSummit
http://mz.cm/teambackup
![Page 29: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/29.jpg)
Get your job done AND have a life
![Page 30: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/30.jpg)
Now you can GROW the team
![Page 31: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/31.jpg)
No budget?
Find someone internal!
![Page 32: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/32.jpg)
What skillsets are needed?
@jennita #CMXSummit
Remember these?
![Page 33: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/33.jpg)
Too task focused?
@jennita #CMXSummit
![Page 34: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/34.jpg)
Too task focused?
@jennita #CMXSummit
![Page 35: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/35.jpg)
Continuous Process
@jennita #CMXSummit
Take all these tasks
Check in each
quarter
Make necessary changes
Do it all
again
![Page 36: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/36.jpg)
Know yourself
![Page 37: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/37.jpg)
Know yourself Know the team
![Page 38: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/38.jpg)
Know yourself Know the team Grow the team
![Page 39: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/39.jpg)
Lay the foundation
![Page 40: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/40.jpg)
Build your high performing Community team
![Page 41: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/41.jpg)
Personal Task Worksheethttp://mz.cm/personaltasks
Team Backup Worksheethttp://mz.cm/teambackup
Gallup StrengthFinder Testhttps://www.gallupstrengthscenter.com/
Resources
![Page 42: Building a High Performance Community Team](https://reader034.vdocuments.us/reader034/viewer/2022042722/58a607251a28abf6198b6b35/html5/thumbnails/42.jpg)
Jennifer Sable Lopez Director of Community at Moz
@jennita
Thank You