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Building a Dream Team:Library Personas in the 21st Century Library
Lynda Kellam, University of North Carolina at GreensboroJenny Dale, University of North Carolina at Greensboro
Lauren Pressley, WFU, Virginia Tech
#ACRL2013 #ACRLpersonas
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Full videos can be seen here: https://dl.dropboxusercontent.com/u/249129/personas.key until April 2014.
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CORE COMPETENCIES
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Activity1.Take a moment to write down 3 of your personal core competencies.
2.Take another moment to write down the 3 things you spend most of your time on at work.
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Activity1. How well do your competencies align with how you spend your time?
2.Text the number 22333 with your response and “572475”ORTweet @poll572475 and your responseOR visit http://tinyurl.com/acrlpersonas
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What are Core Competencies?(in the business world)
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What are Core Competencies?(in the business world)
1) a competence can be applied widely to provide access to various markets; 2) a competence “should make a significant contribution to the perceived customer benefits of the end product”; and 3) a competence “should be difficult for competitors to imitate” (Prahalad and Hamel 1990, 83-84).
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1) a competence can be applied widely to provide access to various markets; 2) a competence “should make a significant contribution to the perceived customer benefits of the end product”; and 3) a competence “should be difficult for competitors to imitate” (Prahalad and Hamel 1990, 83-84).
What are Core Competencies?(in the business world)
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1) a competence can be applied widely to provide access to various markets; 2) a competence “should make a significant contribution to the perceived customer benefits of the end product”; and 3) a competence “should be difficult for competitors to imitate” (Prahalad and Hamel 1990, 83-84).
What are Core Competencies?(in the business world)
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What are Core Competencies?(at the individual level)
Laura Vanderkam argues that people have core competencies, just like businesses do.
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Vanderkam’s two questions:
1. What do I do best, that other people cannot do nearly as well?2.What do I spend time on that other people could do, or could do better? (Vanderkam 2010, Chapter 2, Location 773)
What are Core Competencies?(at the individual level)
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Vanderkam’s two questions:
1. What do I do best, that other people cannot do nearly as well?2.What do I spend time on that other people could do, or could do better? (Vanderkam 2010, Chapter 2, Location 773)
What are Core Competencies?(at the individual level)
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But what about the other stuff?
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But what about the other stuff?
IgnoreMinimize Outsource
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But what about the other stuff?
IgnoreMinimize Outsource
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But what about the other stuff?
IgnoreMinimize Outsource
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PERSONAS
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NOT Tuesday, April 16, 13
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NOT marketing
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Lyndarelationships & students
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Jennyteaching & performing
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Laurensystems & vision
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Activity1. What is your professional persona?
2.Text the number 22333 with your response and “572233”ORTweet @poll572233 and your responseOR visit http://tinyurl.com/acrlpersonas2
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ORGANIZATIONAL DESIGN
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Amy Harris Houk
Reference Librarian and Information Literacy Coordinator
University of North Carolina-Greensboro
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John Jackson
Grand Inventory Cataloging Supervisor
University of Southern California
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Molly Keener
Scholarly Communication Librarian
Wake Forest University
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Joan Petit
Librarian for History, Black Studies, and Judaic Studies
Portland State University
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Leo LoResearch and Development Librarian
Kansas State UniversityTuesday, April 16, 13
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Erin Sapienza
Reference Librarian
May Memorial Public Library
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Nicole Pagowsky
Instructional Services Librarian
University of Arizona
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Kirby McCurtis
Youth Librarian
Multnomah County Library
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BLUE SKY
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Adaptable
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Team Approach
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Job DescriptionsTuesday, April 16, 13
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Questions & Comments
Lynda Kellam, University of North Carolina at GreensboroJenny Dale, University of North Carolina at Greensboro
Lauren Pressley, WFU, Virginia Tech
#ACRL2013 #ACRLpersonas
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The Ugly Duckling by marco at flickr.com/photos/pasma/485201047Colorful Swimmer in a World of Color by Bill Gracey at flickr.com/photos/9422878@N08/648270435Boston on the Fringe of Sunset by Trey Ratcliff at flickr.com/photos/stuckincustoms/2858911198Come Sail Away With Me by martinak15 at flickr.com/photos/martinaphotography/6932815749Rubber Ducks Exposed /2 by Francesco Minciotti at flickr.com/photos/francescominciotti/2778767437Finsbury Park Fowl 2 by Barry Jackson at flickr.com/photos/barryj/3533714047Quack by Krystal Pritchett at flickr.com/photos/kpalyu/243330344Ducks by Etrusia UK at flickr.com/photos/e_phots/2392215822Black-bellied Whistling Ducks by Ken Slade at flickr.com/photos/texaseagle/5961276613Concentric by Tom Heller at flickr.com/photos/tomopteris/5548197316Pond Duck, 2010 by Andrew Hudson at flickr.com/photos/ahudson/4329638258Flying by Thomas Helbig at flickr.com/photos/teliko82/601112666Muscovy Duck Family by Matthew Paulson at flickr.com/photos/matthewpaulson/5998309360Follow the Leader by Paula Steele at flickr.com/photos/pixieclipx/2475377590The Hague - Den Haag by Gisela Giardino at flickr.com/photos/gi/5791602346Ducklings by Raul Lieberwirth at flickr.com/photos/48165069@N00/236301618
Photo Credits
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