Transcript
Page 1: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

SALES AND MARKETING

NOT ONE OR THE OTHER

Brian Kavicky, Vice-President Lushin, Inc.#GoInboundMktg

Page 2: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 3: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 4: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 5: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 6: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 7: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 8: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 9: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 10: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

GOOGLE:

ROLE OF SALES AND MARKETING IN A BUSINESS

Page 11: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

GOOGLE:

GOAL OF MARKETING AND SALES

Page 12: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

AND MAXIMIZE THE GROSS PROFIT OF A COMPANY

TO INCREASE THE REVENUE

Page 13: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 14: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

SALES SAYS:

• “I have no idea what you are doing in marketing.”

• “These leads are not the decision makers.”

• “These leads are not ready to buy.”

• “You are sending too many leads”

• “You are not sending us enough leads”

• “The marketing stuff does not match what we are saying.”

• “Our clients are not buying for the reasons that you say they are.”

Page 15: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

MARKETING SAYS:

• “Give us some credit for your big sale.”

• “Why aren’t you using the content/presentation/collateral that

we have given you?”

• “You need to think like marketers not sales people.”

• “Stop complaining about the lead quality, maybe you just can’t sell.”

• “Sales isn’t following up on leads quickly when they are hot.”

Page 16: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 17: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

“(60-70%) OF BUYERS SAY THAT THEY ARE DONE WITH THE SALES PROCESS

BEFORE THEY ENGAGE A SALES REPRESENTATIVE.”

Page 18: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 19: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 20: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

“THE MORE CONTENT THEY CONSUME, THE BETTER QUALIFIED

THAT THEY ARE.”

Page 21: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 22: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

“YOU WANT YOUR MARKETING TO BE DRIVEN BY THE VOICE OF THE CUSTOMER

AND NOT BY THE VOICE OF YOUR COMPANY OR TEAM.”

Page 23: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

YOUR WEB PAGE HERE

Page 24: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

“PEOPLE HAVE TO LIKE YOU BEFORE THEY BUY YOU,

SO WE NEED TO NURTURE THE LEADS.”

Page 25: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 26: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

“THE EARLIER THAT WE CAN GET THEM TO TRY THE

(DEMO, PRODUCT, SERVICE),THE MORE EXCITED ABOUT IT THEY WILL BE.”

Page 27: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 28: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 29: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 30: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

THERE IS NO FORMAL, DOCUMENTED SALES PROCESSTHE SALES PROCESS DOES NOT INCLUDE ANY MARKETING/SALES TRIGGERS OR HANDOFFS

Page 31: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

CREATE/DOCUMENT YOUR SALES PROCESS

AND INCLUDE MARKETING WITHIN THE STAGES

Page 32: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

NOBODY KNOWS

WHAT A QUALIFIED LEAD IS

Page 33: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

THERE MUST BE A FORMAL, WRITTEN AGREEMENT IN PLACE

ABOUT WHAT A LEAD IS AND WHAT WILL BE DONE WITH IT

Page 34: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

THE SALES PIPELINE MUST BE STAGED TO THE SALES PROCESS

AND DIRECTLY CORRELATE TO HOW THE BUYER IS BUYING

Page 35: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

SALES AND MARKETING

DIFFER IN BOTH CULTURAL AND ECONOMIC VALUES

Page 36: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

SALES/MARKETING DOES NOT

UNDERSTAND WHAT THE OTHER IS ACTUALLY DOING

Page 37: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

Page 38: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

COMMUNICATION BETWEENSALES AND MARKETING MUST BE STRUCTURAL

WITHIN THE BUSINESS

Page 39: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

UNDERSTAND AND UTILIZE MARKETING AND VICE VERSA

SALES NEEDS TO

Page 40: Brian Kavicky Sales and Marketing

Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200@bkavicky

MESSAGING

IS NOT ALIGNED

Page 41: Brian Kavicky Sales and Marketing

@bkavicky Lushin, Inc. | www.lushin.com | 5655 Castle Creek Parkway North Drive Indianapolis, IN 46250 | (317) 846-9200

MESSAGING MUST BE CONSISTENT

• Problems first

• Agitation of the problem second

• Then solution, credibility, and trust building last


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