brian murray , head of sales – healthcare, totalmobile
TRANSCRIPT
© TotalMobile 2013
Health TeamSales Half Year ReviewHilton Hotel 21st June 2013
Mobilise – Analyse – Optimise“Delivering on the transformational change…”
Brian MurrayTotalMobile
© TotalMobile 2013
• 27 Year History delivering software solutions
• Provide Works Management, Financial and Mobile Working solutions
• First started on Mobile Solutions circa 2000
• Jan 2012 launched 5th Generation
• 25,000 public sector workers using TM today
© TotalMobile 2013
What is your vision of “Modern Workforce” for the NHS
“We will support a modern workforce.”
© TotalMobile 2013“We will invest in new options for our workforce, and raise our game on health technology”
© TotalMobile 2013
We Put the Nurse at the Centre of our World so that THEY can put the Patient at the Centre of theirs
“…just a 0.6% increase in the numbers of nurses working on the community over the past ten years”
© TotalMobile 2013
Key Take Away from that Video
• How heavy was Laura’s bag?
• Works Off Line
• Is not mobilising the EPR/PAS
• One time Data Entry
• Patient signed on the screen
• Nurse took a photo – encrypted and added to patient record
• One Device – Phone, Email, TotalMobile, Apps
• CEO Quote – Extra capacity equal to 100 extra staff !!!
• 13.8% Efficiency Gain achieved
• 35,000+ extra community nurses
“Our ambition, however, would be for the NHS to achieve 2% net efficiency…”
© TotalMobile 2013
Transformation
Improved working lives for our clinicians
Staff Satisfaction Pre pilot Post pilot
% responding positively to "I am satisfied with
the hours I have worked this week"49% 83%
% responding positively to "I am confident about
doing my job to a standard I am happy with"52% 87%
% responding positively to "I am able to manage
my time to meet the demands of the caseload"49% 80%
“..we cannot deliver the necessary change without investing in our current and future workforce.”
© TotalMobile 2013
Improved Clinical Quality
Clinical Quality Pre pilot Post pilot
% of patients seen with evidence of a care plan
completed and stored on electronic clinical
records system
40% on paper 85% on RiO
% of patients with outcome, progress notes
and activities completed and stored on
electronic clinical records system
78% 98%
% of patients with consent form completed
and stored on electronic clinical records system
15% 92%
Transformation
“…patient safety, clinical effectiveness and patient experience.”
© TotalMobile 2013
Headline Benefits
• 30% increase in face to face time with patients
• Almost 2 additional visits per nurse per day
• 60% improvement in clinical records time
• 42% improvement in referral handling and scheduling
• 100% increase in time for staff lunch and handover
• 30% saving in travel time, associated with less ‘trips to base’
• Time freed to complete other activities (including time still spent on RiO)
– Patient Referrals– Follow Ups– Other Clinical Admin– Training & Education– Internal 1-2-1’s and staff issues
“…a shift in investment from acute to primary and community services.”
© TotalMobile 2013
Virgin Care
“I have worked within community nursing for almost 15 years and have never come across a solution which has significantly changed the way we are able to deliver the service for the better. Not only has this enabled nurses to spend more time with their patients by increasing patient-facing time by 29% in the first 12 weeks; it has significantly improved the efficiency of the service and reduced clinical risk.”
Marie Cummings, Virgin Care clinical and nursing specialist for the project.“
© TotalMobile 2013
Health TeamSales Half Year ReviewHilton Hotel 21st June 2013
Thank you
Questions