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Automate This! Content Marketing and Marketing AutomationJon Miller, VP Marketing and Co-FounderExecutive Editor of Modern B2B Marketing blog@jonmiller
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Today’s Topics
• Marketing automation overview
• How marketing automation powers content!
• How to measure ROI, select the right system for your business, and get successful
• Q&A
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Commercial
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Raise your hand if…
You have the ability to send marketing emails.
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Keep it raised if…
You can easily create new landing pages for each campaign.
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Keep it raised if…
You can set up the emails for a webinar up-front and let it run ‘lights-out’.
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Keep it raised if…
Prioritize a list of potential customers based on fit and likelihood to buy
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Keep it raised if…
You can measure the pipeline contribution of each marketing program.
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If your hand is still up, give yourself a fist pump…
…everyone else, keep listening
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Marketing automation is a…
• Technology that streamlines and automates marketing tasks
• so companies can • increase
operational efficiency and
• grow revenue faster
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Common Features of Marketing Automation
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What Marketing Automation Does
• Nurtures relationships with leads that aren’t ready to buy
• Retains and extend customer relationships• Builds alignment with sales• Streamlines the marketer’s world• Drives efficiency and speed of marketing
execution• Proves – and improve – marketing ROI
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What Is “Automation”?Send Event Invitation
Wait 3 Days
If Not Registered, Send
Reminder
Wait Until 1 Day After Event
Send Different Follow-Up to Attendees vs.
Non-Attendees
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How Marketing Automation
Powers Content
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Using Email for Content Marketing is so “2000 & Late”
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How Marketing Automation Powers Content
Create customer dialogues, not blasts
Multi-Channel Communications
More precise targeting & segmentation
Real-time Triggers
Tie content to pipeline and revenue
Engage sales in distributing content
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Customer Dialogues, not Email Blasts
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Multi-Channel Communications
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Precise Targeting and Segmentation
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Real-Time Triggers
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Tie Your Content To Pipeline and Revenue
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Engage Sales in Distributing Content
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Measure ROI, Select the
Right System, and Get
Successful
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ROI of Marketing Automation
Nucleus Research Marketo Benchmark on Revenue
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Don’t Leave Your Ferrari In the Garage
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Invest in Your Success
Success is often primarily determined not by the vendor you choose, but by these:• Revenue process• Sales and marketing
alignment• CRM implementation• Data quality• Content• Lead flow• Staff skills
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Tips to Buy the Right System for You
• Write down your goals for the project
• Identify your requirements
• Evaluate potential vendors against your scenarios
• Talk to references
• Focus on value, not cost
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marketo.com/DG2MA
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Questions?
Jon Miller@jonmiller
[email protected] to blog.marketo.com
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BACKUP SLIDES
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Marketing Automation Is Not….
A fancy name for email marketing
A way to send spam
A solution that only benefitsmarketing
A panacea that delivers valuewithout effort
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Common Misconceptions
Misconception Response
Doesn’t build the listMA does require leads, but complete systems include functionality for lead generation programs (events, etc.)
Too email focused – not social
While MA started with email, most solutions today offer or integrate to social including social profiles, tracking, campaigns, sign-on, and promotions.
Robotic, irrelevant, spam – not about the customer
MA can be used for good marketing or bad marketing, but behavioral segmentation and 1:1 targeting usually improves relevance
Get guide text
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Why is marketing automation so hot right now?