Transcript
Page 1: Automate This! Content Marketing and Marketing Automation

© 2013 Marketo, Inc. Marketo Proprietary and Confidential

Automate This! Content Marketing and Marketing AutomationJon Miller, VP Marketing and Co-FounderExecutive Editor of Modern B2B Marketing blog@jonmiller

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Page 2© 2013 Marketo, Inc. #DG2MA @jonmiller

Today’s Topics

• Marketing automation overview

• How marketing automation powers content!

• How to measure ROI, select the right system for your business, and get successful

• Q&A

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Commercial

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Raise your hand if…

You have the ability to send marketing emails.

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Keep it raised if…

You can easily create new landing pages for each campaign.

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Keep it raised if…

You can set up the emails for a webinar up-front and let it run ‘lights-out’.

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Keep it raised if…

Prioritize a list of potential customers based on fit and likelihood to buy

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Keep it raised if…

You can measure the pipeline contribution of each marketing program.

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If your hand is still up, give yourself a fist pump…

…everyone else, keep listening

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Marketing automation is a…

• Technology that streamlines and automates marketing tasks

• so companies can • increase

operational efficiency and

• grow revenue faster

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Common Features of Marketing Automation

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What Marketing Automation Does

• Nurtures relationships with leads that aren’t ready to buy

• Retains and extend customer relationships• Builds alignment with sales• Streamlines the marketer’s world• Drives efficiency and speed of marketing

execution• Proves – and improve – marketing ROI

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What Is “Automation”?Send Event Invitation

Wait 3 Days

If Not Registered, Send

Reminder

Wait Until 1 Day After Event

Send Different Follow-Up to Attendees vs.

Non-Attendees

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© 2013 Marketo, Inc. Marketo Proprietary and Confidential

How Marketing Automation

Powers Content

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Using Email for Content Marketing is so “2000 & Late”

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How Marketing Automation Powers Content

Create customer dialogues, not blasts

Multi-Channel Communications

More precise targeting & segmentation

Real-time Triggers

Tie content to pipeline and revenue

Engage sales in distributing content

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Customer Dialogues, not Email Blasts

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Multi-Channel Communications

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Precise Targeting and Segmentation

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Real-Time Triggers

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Tie Your Content To Pipeline and Revenue

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Engage Sales in Distributing Content

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© 2013 Marketo, Inc. Marketo Proprietary and Confidential

Measure ROI, Select the

Right System, and Get

Successful

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ROI of Marketing Automation

Nucleus Research Marketo Benchmark on Revenue

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Don’t Leave Your Ferrari In the Garage

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Invest in Your Success

Success is often primarily determined not by the vendor you choose, but by these:• Revenue process• Sales and marketing

alignment• CRM implementation• Data quality• Content• Lead flow• Staff skills

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Tips to Buy the Right System for You

• Write down your goals for the project

• Identify your requirements

• Evaluate potential vendors against your scenarios

• Talk to references

• Focus on value, not cost

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marketo.com/DG2MA

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© 2013 Marketo, Inc. Marketo Proprietary and Confidential

Questions?

Jon Miller@jonmiller

[email protected] to blog.marketo.com

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© 2013 Marketo, Inc. Marketo Proprietary and Confidential

BACKUP SLIDES

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Marketing Automation Is Not….

A fancy name for email marketing

A way to send spam

A solution that only benefitsmarketing

A panacea that delivers valuewithout effort

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Common Misconceptions

Misconception Response

Doesn’t build the listMA does require leads, but complete systems include functionality for lead generation programs (events, etc.)

Too email focused – not social

While MA started with email, most solutions today offer or integrate to social including social profiles, tracking, campaigns, sign-on, and promotions.

Robotic, irrelevant, spam – not about the customer

MA can be used for good marketing or bad marketing, but behavioral segmentation and 1:1 targeting usually improves relevance

Get guide text

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Why is marketing automation so hot right now?


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