© 2013 SAP AG. All rights reserved. 2
Section Objectives
This section of the course will enable you to:
§ Understand the different components that the SAP Business One Cloud Landscape consists of
§ Understand the terminology used when describing the SAP Business One Cloud Landscape
© 2013 SAP AG. All rights reserved. 3
Comparison of On-Premise and Hosted Installations
On-Premise Installation
Customer
Database Server
MS SQL Database Server Instance
Company DB
Integration Framework (B1i)
Remote Support Platform (RSP)
License Server
Cloud Installation
Data Center
Desktop Presentation Server
SAP Business One client
Citrix XenApp
In an on-premise installation, all resources are dedicated to a single customer. In a hosted installation, multiple customers can share the same hardware and software resources. We need to ensure that customers are separated from each other and cannot access each other’s data.
User Access Portal
Integration Server
Integration Framework (B1i)
SBO Common
Central Components Remote Support Platform
License Server, Mailer
B1_SHR
Workstation
SAP Business One client
Database Server
MS SQL Database Server Instance
Company DB for customer ...
Company DB for customer B
Company DB for customer A
Customer A
Customer B Customer …
© 2013 SAP AG. All rights reserved. 4
Introducing Customers and Tenants
A customer can run SAP Business One Cloud either: • With a trial license for SAP Business One Cloud • Or with a subscription license purchased for SAP Business
One Cloud • Or with a perpetual license purchased for SAP Business
One*
Each customer can have multiple tenants: • No SAP limit on the number of tenants • Equivalent to an on-premise SAP Business One company
database • Tenants could be used for
• Production • Different legal entities • Test • Development
*e.g. in the case of subsidiaries of large enterprises that wish to use the SAP Business One Cloud Landscape
Customer
Tenant
Tenant
Tenant
Tenant
Customer
Tenant
Tenant
Tenant
Tenant
Customer
Tenant
Tenant
Tenant
Tenant
© 2013 SAP AG. All rights reserved. 5
SAP Business One Cloud Landscape
SAP Business One users
Application Management
User Access Portal
Service Unit
Tenant Tenant Tenant Tenant
Infrastructure Management
Cloud Operators
Cloud Control Center
Remote Support Platform
System Landscape Directory
Service Unit
License Server
Storage
Shared across Service Units
Presentation Servers
Common Database
Tenant Databases
Database Instance
Storage Area Network Servers
Infrastructure Components
Servers
Tenant Tenant
Software Repository
Integration Component*
Mailer*
*Optional Components
Domain Controller
Customer Management
Landscape Management
Shared between Multiple Service Units
* Optional Components
SAP Business One Users
Cloud Control Center
Dedicated to a Single Service Unit
Domain Controller
SAN
Servers
Infrastructure Components
User Access Portal
Cloud Operators
Service Unit
Tenant Tenant
Service Unit
Tenant Tenant
Customer
Reseller Operators
SLD Client
Common Database
Database Instance
Company Databases
Integration Component*
Mailer*
System Landscape Directory
Remote Support
Platform* License Server Presentation
Servers Storage Extensions*
Mobile Users
© 2013 SAP AG. All rights reserved. 7
SAP Business One Cloud Landscape
SAP Business One Cloud users
Application Management
User Access Portal
Service Unit
Tenant Tenant Tenant Tenant
Infrastructure Management
Cloud Operators
Cloud Control Center
Remote Support Platform
System Landscape Directory
Service Unit
License Server
Storage
Shared across Service Units
Presentation Servers
Common Database
Tenant Databases
Database Instance
Storage Area Network Servers
Infrastructure Components
Servers
Tenant Tenant
Software Repository
Integration Component*
Mailer*
*Optional Components
End users can access SAP Business One:
• Through the secure SAP Business One Cloud web access portal, or
• The SAP Business One Mobile Application from their iOS device
A tenant represents a company database, storage and licenses allocated for user by a customer.
Customers may have multiple tenants across different service units, with each tenant having a different application version or purpose, such as productive, demonstration, or testing instances.
Tenants share hardware and software resources , while storing their data in separate, secure databases.
Service Units are: • A collection of software components,
servers and storage • All components in a single Service Unit
are of the same SAP Business One version
• Service Unit’s contain multiple tenants from different customers
Presentation servers deliver the application to SAP Business One Cloud users.
Each Service Unit will have multiple presentation servers with access controlled by a connection broker.
A Service Unit can contain only one Database Instance.
This instance contains both:
• A common database for SAP Business One version settings, and
• Tenant databases belonging to customers
Optional components include: • The SAP Business One Integration
Component which provides integration capabilities to SAP Business Suite and can be integrated to solutions from other software vendors.
• SAP Business One Integration is required for dashboard and mobile scenarios
• The SAP Business One mailer component provides email services to SAP Business One Users.
To aid hardware and software sharing capabilities some components can be used across multiple Service Units.
This also reduces manual effort for maintenance activities such as keeping the landscape up to date and moving tenants from one Service Unit to another.
The remote support platform (RSP) proactively manages the health of an SAP Business One Cloud installation and provides automated healing
By automating maintenance tasks and addressing potential problems before they occur, partners and data centers require fewer IT staff and receive a lower number of support requests, further reducing the total cost of operations. The RSP was enhanced to add the ability to monitor multiple SAP Business One instances in cloud environments.
The System Landscape Directory (SLD) maintains a registry of all the components with the SAP Business One Cloud landscape and how they are allocated to customers.
The Cloud Control Center is an interface for the SLD service that enables Cloud Operators to manage the SAP Business One Cloud Landscape and dynamically provision computing resources.
Through the Cloud Control Center Cloud Operators have the ability to:
• Create and manage customers, tenants and users
• Manage the trial process
• Handle solution extensions
• Handle the lifecycle management of the SAP Business One Cloud landscape.
© 2013 SAP AG. All rights reserved. 8
Introducing the Cloud Control Center
§ Web Application for managing SAP Business One cloud (Service units, tenants, upgrades, software components)
§ Tenant and User Management functionality for ease
§ Lifecycle Management
§ Many management tasks wizard driven
© 2013 SAP AG. All rights reserved. 9
Demonstration
Overview of the SAP Business One Cloud Control Center
© 2013 SAP AG. All rights reserved. 10
Summary
In this section we have:
§ Understood the different components that make up the SAP Business One Cloud Landscape
§ Understood the terminology used when describing the SAP Business One Cloud Landscape
© 2013 SAP AG. All rights reserved. 11
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