an overview of the sap business one cloud...

An Overview of the SAP Business One Cloud Landscape SAP Business One Cloud Landscape Workshop

©  2013 SAP AG. All rights reserved. 2

Section Objectives

This section of the course will enable you to:

§  Understand the different components that the SAP Business One Cloud Landscape consists of

§  Understand the terminology used when describing the SAP Business One Cloud Landscape


Comparison of On-Premise and Hosted Installations

On-Premise Installation

Customer

Database Server

MS SQL Database Server Instance

Company DB

Integration Framework (B1i)

Remote Support Platform (RSP)

License Server

Cloud Installation

Data Center

Desktop Presentation Server

SAP Business One client

Citrix XenApp

In an on-premise installation, all resources are dedicated to a single customer. In a hosted installation, multiple customers can share the same hardware and software resources. We need to ensure that customers are separated from each other and cannot access each other’s data.

User Access Portal

Integration Server

Integration Framework (B1i)

SBO Common

Central Components Remote Support Platform

License Server, Mailer

B1_SHR

Workstation

SAP Business One client

Database Server

MS SQL Database Server Instance

Company DB for customer ...

Company DB for customer B

Company DB for customer A

Customer A

Customer B Customer …


Introducing Customers and Tenants

A customer can run SAP Business One Cloud either: •  With a trial license for SAP Business One Cloud •  Or with a subscription license purchased for SAP Business

One Cloud •  Or with a perpetual license purchased for SAP Business

One*

Each customer can have multiple tenants: •  No SAP limit on the number of tenants •  Equivalent to an on-premise SAP Business One company

database •  Tenants could be used for

•  Production •  Different legal entities •  Test •  Development

*e.g. in the case of subsidiaries of large enterprises that wish to use the SAP Business One Cloud Landscape

Customer

Tenant

Tenant

Tenant

Tenant

Customer

Tenant

Tenant

Tenant

Tenant

Customer

Tenant

Tenant

Tenant

Tenant


SAP Business One Cloud Landscape

SAP Business One users

Application Management

User Access Portal

Service Unit

Tenant Tenant Tenant Tenant

Infrastructure Management

Cloud Operators

Cloud Control Center

Remote Support Platform

System Landscape Directory

Service Unit

License Server

Storage

Shared across Service Units

Presentation Servers

Common Database

Tenant Databases

Database Instance

Storage Area Network Servers

Infrastructure Components

Servers

Tenant Tenant

Software Repository

Integration Component*

Mailer*

*Optional Components

Domain Controller

Customer Management

Landscape Management

Shared between Multiple Service Units

* Optional Components

SAP Business One Users


Dedicated to a Single Service Unit

Domain Controller

SAN

Servers


User Access Portal

Cloud Operators

Service Unit

Tenant Tenant

Service Unit

Tenant Tenant

Customer

Reseller Operators

SLD Client

Common Database

Database Instance

Company Databases


Mailer*


Remote Support

Platform* License Server Presentation

Servers Storage Extensions*

Mobile Users


SAP Business One Cloud Landscape

SAP Business One Cloud users

Application Management

User Access Portal

Service Unit

Tenant Tenant Tenant Tenant

Infrastructure Management

Cloud Operators


Remote Support Platform


Service Unit

License Server

Storage

Shared across Service Units

Presentation Servers

Common Database

Tenant Databases

Database Instance

Storage Area Network Servers


Servers

Tenant Tenant

Software Repository


Mailer*

*Optional Components

End users can access SAP Business One:

•  Through the secure SAP Business One Cloud web access portal, or

•  The SAP Business One Mobile Application from their iOS device

A tenant represents a company database, storage and licenses allocated for user by a customer.

Customers may have multiple tenants across different service units, with each tenant having a different application version or purpose, such as productive, demonstration, or testing instances.

Tenants share hardware and software resources , while storing their data in separate, secure databases.

Service Units are: •  A collection of software components,

servers and storage •  All components in a single Service Unit

are of the same SAP Business One version

•  Service Unit’s contain multiple tenants from different customers

Presentation servers deliver the application to SAP Business One Cloud users.

Each Service Unit will have multiple presentation servers with access controlled by a connection broker.

A Service Unit can contain only one Database Instance.

This instance contains both:

•  A common database for SAP Business One version settings, and

•  Tenant databases belonging to customers

Optional components include: •  The SAP Business One Integration

Component which provides integration capabilities to SAP Business Suite and can be integrated to solutions from other software vendors.

•  SAP Business One Integration is required for dashboard and mobile scenarios

•  The SAP Business One mailer component provides email services to SAP Business One Users.

To aid hardware and software sharing capabilities some components can be used across multiple Service Units.

This also reduces manual effort for maintenance activities such as keeping the landscape up to date and moving tenants from one Service Unit to another.

The remote support platform (RSP) proactively manages the health of an SAP Business One Cloud installation and provides automated healing

By automating maintenance tasks and addressing potential problems before they occur, partners and data centers require fewer IT staff and receive a lower number of support requests, further reducing the total cost of operations. The RSP was enhanced to add the ability to monitor multiple SAP Business One instances in cloud environments.

The System Landscape Directory (SLD) maintains a registry of all the components with the SAP Business One Cloud landscape and how they are allocated to customers.

The Cloud Control Center is an interface for the SLD service that enables Cloud Operators to manage the SAP Business One Cloud Landscape and dynamically provision computing resources.

Through the Cloud Control Center Cloud Operators have the ability to:

•  Create and manage customers, tenants and users

•  Manage the trial process

•  Handle solution extensions

•  Handle the lifecycle management of the SAP Business One Cloud landscape.


Introducing the Cloud Control Center

§ Web Application for managing SAP Business One cloud (Service units, tenants, upgrades, software components)

§ Tenant and User Management functionality for ease

§ Lifecycle Management

§ Many management tasks wizard driven


Demonstration

Overview of the SAP Business One Cloud Control Center


Summary

In this section we have:

§  Understood the different components that make up the SAP Business One Cloud Landscape

§  Understood the terminology used when describing the SAP Business One Cloud Landscape


© 2013 SAP AG. All rights reserved.

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