Download - AM Stress Keynote PP
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Stress Grit or Pearl?
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Kevin Chamberlain founder ofKChamberlainanadco
and
Peter Moore Senior Consultant
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Hosts
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Programme
What is stress?
Is it expensive?
Stress and performance
Grit or Pearl?
Irritants
Interventions
Self management
Q and A
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What is stress?
1658H
ookes law has been the basis for discovering therelationship between an external force and the proportional
amount of deformation and strain produced in the receiving
object.
1932 Walter Cannon - flight, fight or freeze 1936 relating to humans and other animals relates to the work
ofHans Selye in who defined it as "the non-specific response
of the body to any demand for change."
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Raised Cortisol
Sudden burst of energy for survival
Increased memory
Improved vision
Increased immunity
Reduced sensitivity to pain andbodily repair (hydrocortisone)
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cortisol failing to fall back
Impaired cognitive functioning
Higher blood pressureDecreased bone density
Decreased muscle density
Lowered immunityIncreased body fat, cholseterol, IBS
etc
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Some Physical Stress Signs
Heart palpitations
Digestion problemsBreathlessness
Tiredness
Allergies
Recurring illness
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Emotional signs
AnxietyFeeling helpless
Loss of confidence/ low self esteem
Lack of concentration
Irritability
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Behavioural
Poor work performance
Prone to accidentsIncreased consumption of comforters
Changed sleep pattern
Poor libido
Overly emotional
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Is ItE
xpensive?
Cost of absence in 2007 13.2bn(CBI)
Colds, back problems and stress
530m (2005/6) - 14m days (HSE)
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Legal Issues?
Health, Safety and Welfare Act 1974
The Management ofHealth and Safety at WorkRegulations 1999 (including the Approved Code of
Practice) 1999
Assess (Risk assess the generics and specifics)
Take precautions eg
EAP schemes
Common sense and reasonable (mental issuesharder to understand than physical)
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Stress and performance
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Understanding
Uniqueness
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Grit or Pearl
thoroughly irritated takes repeated action - calcium
carbonate and conchiolin
pearl
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Seeing stress as call for action
W. Clement Stone and NapoleonHill - inspirational dissatisfaction
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Some of the irritants we hear
about
Time management/assertivenss
Lack of clarityeg. out of date job descriptions, unclear reporting
procedures, poor project management
Inability to handle ambiguity
Job security
Ideas blocked
Lack of recognition
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Interventions
Recruitment
ObjectivitySkills fit
Personality fit
Track record
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Interventions
Direct
Job redesign
Process improvementRebalanced work loads
Promotion/demotion
Sabbatical
Support
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Coaching
Goal clarificationStrengths clarification
Reflective learning
Not firefighting
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Coaching
Discovery - exploring learning and
strengths/positivesDream - imagining what could be
Design - exploring the the what when
why and howDestiny - making it happen
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Counselling
Work related counselling
Clinically significant reduction in 60-75% of clients
Reduced Sickness and accidents
Clients feel leant something of valueThe British Journal of Psychiatry (2003)
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Self Managing Stress
Avoidance coping
Emotion focused
Action - orientated/Problem focused
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Self Managing
Stuff
See stress as a call to actionGratitude
Say ouch
Be inspired
Use your strengths