am stress keynote pp

8/8/2019 AM Stress Keynote PP

1/24

Stress Grit or Pearl?


2/24

Kevin Chamberlain founder ofKChamberlainanadco

and

Peter Moore Senior Consultant


3/24

Hosts


4/24

Programme

What is stress?

Is it expensive?

Stress and performance

Grit or Pearl?

Irritants

Interventions

Self management

Q and A


5/24

What is stress?

1658H

ookes law has been the basis for discovering therelationship between an external force and the proportional

amount of deformation and strain produced in the receiving

object.

1932 Walter Cannon - flight, fight or freeze 1936 relating to humans and other animals relates to the work

ofHans Selye in who defined it as "the non-specific response

of the body to any demand for change."


6/24

Raised Cortisol

Sudden burst of energy for survival

Increased memory

Improved vision

Increased immunity

Reduced sensitivity to pain andbodily repair (hydrocortisone)


7/24

cortisol failing to fall back

Impaired cognitive functioning

Higher blood pressureDecreased bone density

Decreased muscle density

Lowered immunityIncreased body fat, cholseterol, IBS

etc


8/24

Some Physical Stress Signs

Heart palpitations

Digestion problemsBreathlessness

Tiredness

Allergies

Recurring illness


9/24

Emotional signs

AnxietyFeeling helpless

Loss of confidence/ low self esteem

Lack of concentration

Irritability


10/24

Behavioural

Poor work performance

Prone to accidentsIncreased consumption of comforters

Changed sleep pattern

Poor libido

Overly emotional


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Is ItE

xpensive?

Cost of absence in 2007 13.2bn(CBI)

Colds, back problems and stress

530m (2005/6) - 14m days (HSE)


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Legal Issues?

Health, Safety and Welfare Act 1974

The Management ofHealth and Safety at WorkRegulations 1999 (including the Approved Code of

Practice) 1999

Assess (Risk assess the generics and specifics)

Take precautions eg

EAP schemes

Common sense and reasonable (mental issuesharder to understand than physical)


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Stress and performance


14/24

Understanding

Uniqueness


15/24

Grit or Pearl

thoroughly irritated takes repeated action - calcium

carbonate and conchiolin

pearl


16/24

Seeing stress as call for action

W. Clement Stone and NapoleonHill - inspirational dissatisfaction


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Some of the irritants we hear

about

Time management/assertivenss

Lack of clarityeg. out of date job descriptions, unclear reporting

procedures, poor project management

Inability to handle ambiguity

Job security

Ideas blocked

Lack of recognition


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Interventions

Recruitment

ObjectivitySkills fit

Personality fit

Track record


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Interventions

Direct

Job redesign

Process improvementRebalanced work loads

Promotion/demotion

Sabbatical

Support


20/24

Coaching

Goal clarificationStrengths clarification

Reflective learning

Not firefighting


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Coaching

Discovery - exploring learning and

strengths/positivesDream - imagining what could be

Design - exploring the the what when

why and howDestiny - making it happen


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Counselling

Work related counselling

Clinically significant reduction in 60-75% of clients

Reduced Sickness and accidents

Clients feel leant something of valueThe British Journal of Psychiatry (2003)


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Self Managing Stress

Avoidance coping

Emotion focused

Action - orientated/Problem focused


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Self Managing

Stuff

See stress as a call to actionGratitude

Say ouch

Be inspired

Use your strengths

am stress keynote pp

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