Transcript
Page 1: Alan Herrick's Opening Speech at SapientNitro iEX 2011

© COPYRIGHT 2011 SAPIENT CORPORATION | CONFIDENTIAL 1

Page 2: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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1. CONVERGENCE

2. BRAND AND BRAND DELIVERY

3. COLLABORATION

Page 3: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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The Old World

BRICK &MORTAR

TRADITIONALMARKETING

Page 4: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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The Dawn

eCOMMERCE BRICK &MORTAR

Page 5: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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DIGITALMARKETING

Beginnings of Convergence

eCOMMERCE BRICK &MORTAR

Page 6: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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DIGITALMARKETING

Massively Connected

eCOMMERCE BRICK &MORTAR

Page 7: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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• The convergence of communications and commerce

• Always connected, always on – Mobile device proliferation with consumers and bandwidth expansion have broken down barriers around how, when and where we act, interact and transact

• Organizational designs not well equipped to handle connected, always on consumer

Page 8: Alan Herrick's Opening Speech at SapientNitro iEX 2011

© COPYRIGHT 2011 SAPIENT CORPORATION | CONFIDENTIAL 8

Page 9: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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3 Questions

• What is the role of digital in my strategy?

• What is the future of television in a fully digital world?

• How do I organize to create compelling experiences and drive sales?

Page 10: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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SALES SERVICES

IT

COMMUNICATIONS

Page 11: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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Creating and Satisfying Demand in the same Environment: Tesco

Page 12: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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Creating and Satisfying Demand in the same Environment: Unilever Share Happy

Page 13: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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Creating and Satisfying Demand in the same Environment: Ladbrokes

Page 14: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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• The convergence of Communications and Commerce is creating opportunities to create differentiated experiences that deliver on brand values

• The idea of Brand and Brand Delivery - the ability to execute a highly connected experience relies on your ability to align a state of the art IT capability

• Organizational structures will take time to evolve, success is dependent on cross-functional collaboration

Page 15: Alan Herrick's Opening Speech at SapientNitro iEX 2011

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For all videos of presentations, keynotes and panel discussions please visit SapientNitro’s youtube channel:http://www.youtube.com/user/SapientNitro

Thank you.


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