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A Tale of Two Projects
ByDeclan Chellar
It was the worst of times…
What the Customer asked for…
What the Analyst put to the Designer…
What the Customer got…
How the Customer felt…
How the End User felt…
How the Customer felt then…
It was the best of times…
What the Customer asked for…
How the Analyst reacted…
What the Customer explained…
How the Analyst reacted…
What the Analyst clarified…
How the Customer reacted…
What the Analyst put to the Designer…
What the Designer proposed…
What the Customer got…
How the End User felt…
How the Customer felt then…
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