IT4IT™ materials licensed from The Open Group. IT4IT is a trademark of The Open Group.
11 March 2016
Copyright©TheOpenGroup2016.AllRightsReserved. 1
Copyright © The Open Group 2016. All Rights Reserved.
1
An Introduction to the IT4IT™
Reference Architecture
Efficiency&
AgilityGovernance Risk & Compliance
Intelligence & Reporting
Finance & Assets
Resource & Project
Sourcing & Vendor
IT V
alue
Cha
in
Plan Build Deliver Run
Reference Architecture
Service Archi-tecture
Policy Require-ment
Scope Agree-ment
IT Initiative
Portfolio Backlog
Item
Source
Conceptual Service
Blueprint
Concep-tual
Service
Logical Service
Blueprint
Test Case
Defect
Offer
Service Release
Build
Service Catalog Entry
Desired Service Model
UsageRecord
Fulfill-ment
Request
Sub-scription
Charge-back
Contract
Request
Problem/Known Error
Incident
Event
Service Monitor
Run Book
RFC
Shopping Cart
Service Contract
Actual Service
CIs
Service Release Blueprint
BuildPackage
Service Portfolio
Component
Portfolio Demand
Component
Proposal Component
Policy Component
Defect Component
Requirement Component
Project Component
Test Component
Build Component Source
Control Component
Change Control
Comp onent
Problem Component Incident
Component
Event Component
Diagnostics & Remediation Component Usage
Component
Chargeback / Showback
Comp onent
Strategy to Portfolio Requirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt . Component
Offer Consumption Component Service Archi - tecture
Policy Require - ment
Scope Agree - ment
IT Initiative Portfolio
Backlog Item
Source
Conceptual Service
Blueprint Concep - tual
Service Logical Service Blueprint
Test Case
Defect
Offer
Service Release
Build
Service Catalog Entry
Desired Service Model
Usage Record
Fulfill - ment
Request
Sub - scription Charge -
back Contract
Request Problem / Known Error Incident
Event
Service Monitor Run
Book RFC
Service Monitoring
Comp onent Catalog Composition Component
Shopping Cart
Enterprise Architecture Component
Service Design
Component Fulfillment Execution Comp onent
Request Rationalization
Component
Configuration Management
Component Release Composition Component
Service Level Component
Service Contract
Actual Service
CIs
Build Package
Build Package
Component
Service Release Blueprint
IT 4 IT Reference Architecture L 1 V . 2 . 0
, ® .
. .
IT4IT™ materials licensed from The Open Group. IT4IT is a trademark of The Open Group.
Course Overview
Copyright © The Open Group 2016. All Rights Reserved.
Copyright © The Open Group 2016. All Rights Reserved.
Training Materials for Trainers
» For training companies or departments who wish to provide IT4IT Foundation training
» The license for the materials permits licensees to create a licensee-specific branded course
» The aim of the courseware is to provide students with the knowledge and understanding of the IT4IT Reference Architecture, including completing a number of exercises, so they are prepared for the certification exam
2
IT4IT™ materials licensed from The Open Group. IT4IT is a trademark of The Open Group.
11 March 2016
Copyright©TheOpenGroup2016.AllRightsReserved. 2
Copyright © The Open Group 2016. All Rights Reserved.
Course Overview
» Designed as a two-day format course » Designed to be delivered as instructor-led in a classroom
environment » Designed to meet The Open Group® Certification for
People, IT4ITTM Conformance Requirements (Level 1), Version 1.0
» Designed to be suitable to become an Accredited IT4IT Foundation Training Course – Licensing of the materials does not grant accreditation to the
course. Accreditation is only granted after successful completion of the terms and conditions of the IT4IT Training Course Accreditation program by the licensee.
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Copyright © The Open Group 2016. All Rights Reserved.
Course Manifest
1. Course Unit Modules in Powerpoint Format 2. Instructor Handbook (includes Student Guide with
Solutions and Answer Key) 3. Student Guide 4. Partially completed IT4IT Accredited Training Course
Checklist
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IT4IT™ materials licensed from The Open Group. IT4IT is a trademark of The Open Group.
11 March 2016
Copyright©TheOpenGroup2016.AllRightsReserved. 3
Copyright © The Open Group 2016. All Rights Reserved.
Deck2Deck1
Deck3
Course Outline – 10 Units
1. IT4IT Overview 2. Definitions 3. Basic Concepts 4. IT4IT Core 5. Strategy to Portfolio 6. Requirement to Deploy 7. Request to Fulfill 8. Detect to Correct 9. Certification 10. Conclusion
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Copyright © The Open Group 2016. All Rights Reserved.
Instructor Handbook
» Presents information that a Training Course Provider will need to implement and deliver in order to become an IT4IT Accredited Training Course using the materials
» It is a superset of the Student Guide, providing additional information and worked solutions to the exercises
6
IT4IT™ materials licensed from The Open Group. IT4IT is a trademark of The Open Group.
11 March 2016
Copyright©TheOpenGroup2016.AllRightsReserved. 4
Copyright © The Open Group 2016. All Rights Reserved.
Student Guide
» A set of practical exercises to take at the end of each course unit.
» Aimed at actively engaging the student in a set of practical learning activities that will enable the most effective acquisition of the knowledge
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Copyright © The Open Group 2016. All Rights Reserved.
Training Support Site
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