11 march 2016 it4it is a trademark of the open group.„¢ materials licensed from the open group....

IT4IT™ materials licensed from The Open Group. IT4IT is a trademark of The Open Group.

11 March 2016

Copyright©TheOpenGroup2016.AllRightsReserved. 1

Copyright © The Open Group 2016. All Rights Reserved.

1

An Introduction to the IT4IT™

Reference Architecture

Efficiency&

AgilityGovernance Risk & Compliance

Intelligence & Reporting

Finance & Assets

Resource & Project

Sourcing & Vendor

IT V

alue

Cha

in

Plan Build Deliver Run

Reference Architecture

Service Archi-tecture

Policy Require-ment

Scope Agree-ment

IT Initiative

Portfolio Backlog

Item

Source

Conceptual Service

Blueprint

Concep-tual

Service

Logical Service

Blueprint

Test Case

Defect

Offer

Service Release

Build

Service Catalog Entry

Desired Service Model

UsageRecord

Fulfill-ment

Request

Sub-scription

Charge-back

Contract

Request

Problem/Known Error

Incident

Event

Service Monitor

Run Book

RFC

Shopping Cart

Service Contract

Actual Service

CIs

Service Release Blueprint

BuildPackage

Service Portfolio

Component

Portfolio Demand

Component

Proposal Component

Policy Component

Defect Component

Requirement Component

Project Component

Test Component

Build Component Source

Control Component

Change Control

Comp onent

Problem Component Incident

Component

Event Component

Diagnostics & Remediation Component Usage

Component

Chargeback / Showback

Comp onent

Strategy to Portfolio Requirement to Deploy Request to Fulfill Detect to Correct

Offer Mgmt . Component

Offer Consumption Component Service Archi - tecture

Policy Require - ment

Scope Agree - ment

IT Initiative Portfolio

Backlog Item

Source

Conceptual Service

Blueprint Concep - tual

Service Logical Service Blueprint

Test Case

Defect

Offer

Service Release

Build

Service Catalog Entry

Desired Service Model

Usage Record

Fulfill - ment

Request

Sub - scription Charge -

back Contract

Request Problem / Known Error Incident

Event

Service Monitor Run

Book RFC

Service Monitoring

Comp onent Catalog Composition Component

Shopping Cart

Enterprise Architecture Component

Service Design

Component Fulfillment Execution Comp onent

Request Rationalization

Component

Configuration Management

Component Release Composition Component

Service Level Component

Service Contract

Actual Service

CIs

Build Package

Build Package

Component

Service Release Blueprint

IT 4 IT Reference Architecture L 1 V . 2 . 0

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Course Overview



Training Materials for Trainers

»  For training companies or departments who wish to provide IT4IT Foundation training

»  The license for the materials permits licensees to create a licensee-specific branded course

»  The aim of the courseware is to provide students with the knowledge and understanding of the IT4IT Reference Architecture, including completing a number of exercises, so they are prepared for the certification exam

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Course Overview

»  Designed as a two-day format course »  Designed to be delivered as instructor-led in a classroom

environment »  Designed to meet The Open Group® Certification for

People, IT4ITTM Conformance Requirements (Level 1), Version 1.0

»  Designed to be suitable to become an Accredited IT4IT Foundation Training Course –  Licensing of the materials does not grant accreditation to the

course. Accreditation is only granted after successful completion of the terms and conditions of the IT4IT Training Course Accreditation program by the licensee.

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Course Manifest

1.  Course Unit Modules in Powerpoint Format 2.  Instructor Handbook (includes Student Guide with

Solutions and Answer Key) 3.  Student Guide 4.  Partially completed IT4IT Accredited Training Course

Checklist

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Deck2Deck1

Deck3

Course Outline – 10 Units

1.  IT4IT Overview 2.  Definitions 3.  Basic Concepts 4.  IT4IT Core 5.  Strategy to Portfolio 6.  Requirement to Deploy 7.  Request to Fulfill 8.  Detect to Correct 9.  Certification 10. Conclusion

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Instructor Handbook

»  Presents information that a Training Course Provider will need to implement and deliver in order to become an IT4IT Accredited Training Course using the materials

»  It is a superset of the Student Guide, providing additional information and worked solutions to the exercises

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Student Guide

»  A set of practical exercises to take at the end of each course unit.

»  Aimed at actively engaging the student in a set of practical learning activities that will enable the most effective acquisition of the knowledge

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Training Support Site

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11 march 2016 it4it is a trademark of the open group.„¢ materials licensed from the open group....

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