1.UniversalContainerswishtosetupaneasytoconfigureandmaintainAppLauncherwithSingleSignOnCapabilities.WhichSalesforceCommunitytemplatewouldyourecommendedtobestachievethis?
A) Kokua
B) Napili
C) Aloha
D) Koa
E) Noneoftheabove
C) Aloha
2.YourcompanyisusingtheNapilitemplateandisexpandinginternationallyandnowrequiresyourCommunitytosupportmultiplelanguageswhatstepsshouldyoutaketosupportthisinyourcommunity?
A) EnableCommunityLanguagePickerinthesetupmenuandselectthesupportedlanguagesintheCommunityBuilder
B) EnabletheLanguagePickerintheCommunityBuilder.Salesforcewillautomaticallypresentalistofsupportedlanguages
C) SelecttheavailablelanguagesintheSetupMenuanddragtheLanguagePickerontotheCommunityTemplate
D) EnabletheLanguagePickerintheCommunityBuilderandselectthesupportedlanguagesinCommunitySettings
E) Multiplecommunitylanguagesarenotsupported
C) Selecttheavailablelanguagesin
theSetupMenuanddragtheLanguagePickerontotheCommunityTemplate
3.Youwishtosharecasescreatedandownedbyyourcommunityusers(CustomerCommunityPlus)withtheinternalproductsupportteam,whatisthebestwaytoachievethis?
A) CustomSharingRule
B) CustomSharingSet
C) CustomPermission
D) CustomSharingGroup
D) CustomSharingGroup
E) Recordsownedbycommunitymembersare
automaticallysharedwithallinternalusers
4.YourcompanyisusingtheKoaCommunityTemplateandwishestoaddanewcustompagewhatstepsshouldyoutaketocompletethis?
A) AskyourdevelopertocreateanewVisualforcePage
B) InstalltheCommunityPageManagerfromtheAppExchange
C) CloneanexistingpageintheCommunityBuilder
D) CreateanewpagefromintheCommunityManager
E) CreateanewpageintheCommunityBuilder
E) CreateanewpageintheCommunityBuilder
5.YourcompanyhasaskedyoutoleverageSalesforcefortheirnewcustomercommunityandwishtoensurethatitismobilereadywhichtemplate(s)canyouleveragetosupportthisrequirement?
A) Napili
B) Visualforce+Tabs
C) Koa
D) Kokua
E) Aloha
A) NapiliC) Koa
D) Kokua
E) Aloha
6.YouhaverecentlydeployedaPartnerCommunityleveragingtheNapiliTemplatehoweveryouaregettingrequeststoshareallcaseswithinanAccountwiththeCEOofeachorganisation.YouareawareofthelimitationsofthenumberofrolesyoucanhavewithinaSalesforceOrgandwanttoavoidaddingnewcommunityroles.Whatstepswouldyoutaketoachievethisrequirement?
A) CreateaCustomSharingSet
B) EnableSuperUserAccess
B) EnableSuperUserAccess
C) CreateaCustomSharingRule
D) CreateanAPEXCustomPermission
E) IncreasethenumberofroleswithintheCommunity
Settings.7.Youhavespentthelasttwoweeksgettingyourcommunityreadyfortheprimetimeandhaverecentlydeployedyourconfigurationtoproductionandnowwishtomakeitpubliclyavailable.Whatstepsdoyoutaketodothis?
A) Deployingtoproductionautomaticallyenablesthecommunity.
B) GointotheCommunityManager>>Administration>>SettingsandActivatetheCommunity
C) GointotheCommunityManager>>AdministrationandActivatethecommunity
D) GointotheCommunityBuilder>>SettingsandActivatethecommunity
E) Thecommunitywillautomaticallyactivatewhenyouadduserstoit.
B) GointotheCommunityManager>>Administration>>SettingsandActivatetheCommunity
8.YourorganisationwishestocreateaCustomerCommunitywhichhasthepotentialveryquicklygrowinusercount,howmanyusersshouldyouplantolimityourcommunitytoavoidperformancedegradation?
A) 1,000,000
B) 5,000,000
C) 2,000,000
D) 50,000,000
E) 10,000,000
E) 10,000,000
9.YourorganisationwishestocreateaPartnerCommunitywhichhasthepotentialveryquicklygrowinusercount,howmanyusersshouldyouplantolimityourcommunitytoavoidperformancedegradation?
A) 1,000,000
A) 1,000,000
B) 5,000,000
C) 2,000,000
D) 50,000,000
E) 10,000,000
10.Youarecreatingacommunitywherebyyourcustomerswillbeabletouploadphotosofthemselveswithyourproductstoacontestchattergroup.Youwanttomakesureonlyphotofileextensionsareallowede.g.(.jpg,.png,.gif)andonlyupto500mb.Whatstepswouldyoutaketoenablethis?
A) WriteanapextriggerontheFeedObject
B) Downloada3rdpartyphotouploadcomponentfromtheAppExchange
C) DefinethefiletypesintheCommunityBuilderbutit'snotpossibletorestrictthefilesize
D) DefinethefiletypesandsizelimitintheCommunityManagerunderAdministration
E) DefinethefilesizelimitintheCommunityManagerbutit'snotpossibletolimitthefiletype.
D) DefinethefiletypesandsizelimitintheCommunityManagerunderAdministration
11.WhywouldyoumodifytheHeadMarkupofaSalesforceCommunity?[Choose3]
A) Tomodifythecommunitycolourpalate
B) ToaddSEOmetatags
C) ToaddReferencestoexternalJavaScriptfilesD) ToaddCustomJavaScriptblocks
E) Toenablesinglesignon
F) BandC
B) ToaddSEOmetatags
C) ToaddReferencestoexternalJavaScriptfiles
D) ToaddCustomJavaScriptblocks
12.YouwishtoedittheCommunityHeadMarkup,wheredoyougotodothis?
A) DeveloperConsole
B) CommunityManager>>Administration>>Settings
C) CommunityBuilder>>Settings>>Advanced
D) ModifythehiddenCommunityLightningComponentwhichisdisplayedwheneditingthecommunity
E) UploadaHTMLstaticresourcenamed"HeadMarkup"
C) CommunityBuilder>>Settings>>Advanced
13.SelecttwowaysyouareabletointegrateGoogleAnalyticswithatemplatebasedCommunity.
A) CommunityBuilder>>Settings>>Advanced>>GoogleAnalyticsTracking
B) CommunityBuilder>>Settings>>AnalyticsSetupC) SetupMenu>>GoogleAnalytics>>CommunitiesD) CommunityBuilder>>Settings>>Advanced>>EditHead
Markup
E) CommunityManager>>Settings>>Advanced>>GoogleAnalyticsTracking
A) CommunityBuilder>>Settings>>Advanced>>GoogleAnalyticsTracking
D) CommunityBuilder>>Settings>>Advanced>>EditHeadMarkup
14.Youhavecreatedacustomobjecttolistallupcomingcompanyevents,includingspeakerbio'sandlocationandnowwishtoexposethispubliclyonyourCustomerCommunity.Howareyouareabletoeditthepublicaccesssettings?[SelectTwo]
A) GointotheSetupMenu>>Profiles>>edittheobjectsettingsontheguestcommunityprofile
B) GointotheCommunityManagerandselecttheobjects
thatareavailablepublicly
C) GointotheCommunityBuilderandnavigatetosettingsandclickonthehyperlinktotheGuestUserProfile
D) Addthesamplecodeprovidedonhelp.salesforce.comtotheheadmarkupandaddtheobjectnameyouwantto
C) GointotheCommunityBuilderandnavigatetosettingsandclickonthehyperlinktotheGuestUserProfile
exposepublicly
E) InstalltheCommunityObjectPermissionsManagerfromtheAppExchangeforadvanceddatasharingoptions.
F) GointotheCommunityPageManagerandupdatethe
PageAccesscontroltoPublic
15.Yourcompanyhasprovidedyouwithalistof'BadWords'thattheywouldlikecommunityuserspreventedfrompostinginthecommunity.Whatdoyouusetoachievethis?
A) ModerationRules
B) ContentCriteria&ContentRules
C) ContentCriteria&RateRules
D) MemberRules
E) MemberCriteria&Rules
F) EnableAutomaticSensitiveWordFiltering
B) ContentCriteria&ContentRules
16.Yourcompanyhasprovidedyouwith6,321'BadWords'theywishtopreventbeingusedintheCustomerCommunity.HowmanyContentCriteriaarerequiredtosupportthisrequirement?
A) 4
B) 3
C) 2
D) 1
E) 6,321
A) 4
17.Yourcompanyrequirestosetupcommunityaccessforbothcustomersandpartnersbutwishtotailorthecontentthatisshownforeachmembertypeandregion,howdoyouarchitectthissolution?
A) CreatetwoCommunities,oneCustomerCommunityandonePartnerCommunity
D) CreateoneCommunityandusepagevariationstocontrolwhatmemberssee.
B) CreateaCommunitytailoredtoeachregion
C) CreateoneCommunityusingSharingSetstocontrolwhatmemberssee.
D) CreateoneCommunityandusepagevariationstocontrolwhatmemberssee.
E) CreateoneCommunityandbuildalightningcomponentthatdisplaysdifferentcontentbasedontheusersprofileloggingin.
18.RegionalContainerswishtoestablishaCommunityfortheirPartnernetwork.TheyhavecomplexrequirementsandfromsamplingtheirPartnernetworkthereisnoneedtoprovidemobilecapabilities.WhattypeofcommunitybestsuitsRegionalContainersneeds?
A) Koa
B) Kookaburra
C) VisualForce+Tabs
D) Aloha
E) Napili
C) VisualForce+Tabs
19.YourcompanywishtousetheirownURLfortheircommunitytomaximisethebrandimpacttocustomers.Howwouldyouachievethis?
A) MySalesforce1
B) CustomURLs
C) MyDomain
D) Salesforce1
B) CustomURLs
20.YouareplanningtolaunchaCustomercommunityandmanyofyourcustomersareactiveonFacebookandTwitter.WhatarethestepstoenableSocialSignoninSalesforceCommunities?
A) SelectFacebookandTwitterfromthepre-builtconnectorsunderAuthProviderswithinthesetupmenu
A) SelectFacebookandTwitterfromthepre-builtconnectorsunderAuthProviderswithinthesetupmenuandthengointoCommunityManagertoenable
andthengointoCommunityManagertoenablethem
B) SelectOpenIDConnectfromtheAuthProviderOptionsintheSetupMenuandthengointoCommunityBuildertoenablethem
C) DownloadtheSocialSignonLightningComponentforeachsocialnetworkandthenconfigurethemintheCommunityBuilder
D) SelectFacebookandTwitterfromthepre-builtconnectorsunderAuthProviderswithinthesetupmenuandthengointoCommunityBuildertoenablethem
E) GointotheCommunityManager>>Settings>>Loginandselectwhichsocialnetworksyouwishtoallowforauthentication.
them
21.UniversalContainershaveaskedyoutohelpthemsetuptheirSalesforceCommunityandoneoftheirrequirementsistomakeReportsandContentavailabletomembers.WhatCommunitylicencetype(s)wouldyourecommend?[Select2]
A) Salesforce
B) CustomerCommunityPlus
C) CustomerCommunity
D) PartnerCommunity
E) SalesforceCommunityContent
B) CustomerCommunityPlus
D) PartnerCommunity
22.Universalcontainerswanttomakesuretheircustomerscangetaccesstotheir(authenticated)customercommunityondemand.WhatarethestepsrequiredtosetupCommunitySelfRegistration?
A) EnableSelfRegistrationintheCommunityManagerandmodifytheCommunitiesSelfRegistrationAPEXcontrollerwiththecorrectAccountID
B) EnableSelfRegistrationintheCommunityBuilderand
modifytheCommunitiesSelfRegistrationAPEXcontrollerwiththecorrectCommunityID
C) EnableSelfRegistrationinCommunitySettingsand
modifytheCommunitiesSelfRegistrationAPEX
A) EnableSelfRegistrationintheCommunityManagerandmodifytheCommunitiesSelfRegistrationAPEXcontrollerwiththecorrectAccountID
controllerwiththecorrectCommunityID
D) EnableSelfRegistrationinCommunitySettingsandmodifytheCommunitiesSelfRegistrationAPEXcontrollerwiththecorrectAccountID
E) EnableSelfRegistrationinSettingsandmodifytheprofilelookuptoassociatethecorrectprofiletothenewuseroncreation.
23.YouwerereallyexcitedtoreadaboutthecommunitytemplatefeaturesinthelatestSalesforceReleaseNotes,butyouhavenoticedthatafterthereleaseyoustilldon'thavethefeaturesavailableinyourCommunity,whatstepsshouldyoutaketoresolvethis?
A) LogacasewithSalesforceSupport
B) DeactivateandReactiveyourCommunity
C) UpdateyourTemplatetothelatestversioninCommunityBuilder
D) UpdateyourTemplatetothelatestVersioninCommunityManager
E) UpdateyourTemplatetotheLatestVersioninCommunitySettings
C) UpdateyourTemplatetothelatestversioninCommunityBuilder
24.RegionalContainershaveaskedyouforhelpinsettinguptheirCustomDomainfortheirCustomerCommunitysothatthecommunityURLlookslikeitishostedonthecompanywebsite.WhytypeofrecordwillyouneedtoaddtotheDNSinordertoachievethis?
A) MXRecord
B) CNameRecord
C) AAAARecord
D) NSRecord
E) TXTRecord
B) CNameRecord
25.Whenarchitectingacommunitystrategyitisimportanttoconsiderportalrolecountlimitations.Whatisthemaximumnumberofportalrolesthatcanexistinginanorganisation?
D) 5,000
A) 1,000
B) 2,500
C) 4,000
D) 5,000
E) 10,000
26.Youwanttomakesurethatyoudriveadoption,monitorengagement,andbuildavibrantcommunity.WhatshouldanAdministratordotoachievethis?
A) Developalightningcomponentthatrunsfrequentpromotions
B) DevelopReportsandDashboardsbuiltoftheNetworkObjecttounderstandinsightsfromyourcommunity
C) InstalltheCommunitiesReportsandDashboardspackagefromtheAppExchange
D) Buildupanetworkofbrandambassadorsandmakethemmoderatorsinyourcommunity
E) EnsurethatyouhavecommunitypromotionsbuiltintoyourJourneyBuilderonMarketingCloud
C) InstalltheCommunitiesReportsandDashboardspackagefromtheAppExchange
27.RegionalContainerswanttoensureanyCommunitymemberswithoutCommunitycontributionsaremoderatedbytheCommunityManager,howwouldthisrequirementbeimplemented?
A) LeveragetheCommunityCloudModerationAPIwithAPEX
B) UseaCommunityModerationRule
C) DefineCommunityMemberCriteria
D) DownloadtheAdvancedCommunityModerationlightningcomponentandconfigureitintheCommunityBuilder.
C) DefineCommunityMemberCriteria
28.UniversalShippingwanttonotifytheirCommunityModeratorswhenamemberpostmorethanonefiletothecommunitywithina15minutewindowandifmorethan5filesarepostedtothecommunitywithin15minutesthentheiraccountwillbefrozen.Howwouldthisrequirementbeimplemented?
A) UsingaRateRuleintheCommunityBuilder
B) UsingaRateRuleintheCommunityManager
C) UsingaContentRuleintheCommunityBuilder
D) UsingaContentRuleintheCommunityManager
E) ItisnotpossibletomoderatefilesinaCommunity
B) UsingaRateRuleintheCommunityManager
29.UniversalPastrieswishtosurveytheircustomersinthecommunityaftertheycloseacase.Howwouldtheyachievethis?
A) UsetheStandardSurveysLightningComponent
B) BuildaSurveysLightingComponent
C) BuildaSurveysVisualforcePage
D) UseanAppExchangeSurveyLightningComponent*
D) UseanAppExchangeSurveyLightningComponent*
30.YouaresettingupanAuthenticatedCommunityforyourCustomersmanyofthemspeakbothEnglishandFrenchhowwillyouensurethemostappropriatelanguage(s)areavailabletotheminyourNapiliTemplateCommunity?
A) PlacetheLanguagePickerComponentontheCommunityhomepage
B) LanguagewillbedeterminedbythelanguagesetontheirUserProfile
C) InstalltheGoogleTranslationcomponentwhichallowsAuthenticateduserstoswapbetweenlanguages
D) Multi-LanguagesupportisnotavailableforNapiliTemplatecommunities
E) Developacustomlightningcomponentwhichwillallowseamlesstransitionbetweenlanguages
B) LanguagewillbedeterminedbythelanguagesetontheirUserProfile
31.BagelWorldwishtoengagewithboththeirpartnersandcustomersalikeandluckilyhavejustpurchasedSalesforce.TheonlydifferenceintheexperienceisthatPartnerswillhaveaccesstotheirBagelWorldOpportunities.WhatwouldyourecommendtoBagelWorld?
A) Create1Communityforbothcustomersandpartners
B) Create2Communities1PartnerCommunityand1CustomerCommunity
C) Create1CommunityforbothCustomersandPartnersandenable"SuperUserAccess"forPartners
D) CreatetwoCommunitiesandgivePartnersaccesstobothandonlyhaveOpportunitiesavailableinthePartnerCommunity
A) Create1Communityforbothcustomersandpartners
32.Whichiscurrentlynotavalidpre-builtSocialSign-onAuthenticationprovider?
A) GitHub
B) Facebook
C) Twitter
D) LinkedIn
E) Janrain
F) Box
G) Google
F) Box
33.UniversalKetchupContainersarereadytostartaddingMemberstotheirbrandnewCustomerPlusCommunity.Whatstepswouldanadministratortaketodothis?
A) AddtheMemberProfiletotheCommunity
B) AddtheMemberProfiletotheCommunitythenNavigatetotheContactRecordandEnabletheContactasaCommunityUser
C) AddtheMemberProfiletotheCommunitythen
B) AddtheMemberProfiletotheCommunitythenNavigatetotheContactRecordandEnabletheContactasaCommunityUser
NavigatetothecorrectAccountrecordandenableContactaccesstotheCommunity
D) NavigatetotheContactRecordandEnabletheContactasaCommunityUser
34.DartboardManufacturingInternationalarereadytoaddtheirdistributionpartnerstotheirexistingCommunity.WhatstepswouldanAdministrationtaketodothis?
A) AddtheMemberProfiletotheCommunitythenEnabletherelevantAccountasaPartnerAccountandenablethecorrectcontactsasPartnerCommunityUsers
B) EnabletherelevantAccountasaPartnerAccountand
enablethecorrectcontactsasPartnerCommunityUsers
C) NavigatetotheContactRecordandEnabletheContactasaCommunityUser
D) AddtheMemberProfiletotheCommunity
B) EnabletherelevantAccountasaPartnerAccountandenablethecorrectcontactsasPartnerCommunityUsers
35.ACMEEnterpriseswishtoestablishtwoCustomerCommunitiesonefortheirVIPCustomersandanotherforallCustomers.ACMEenterprisesdonotrequiredifferentfunctionalityfromeachCommunitybutratherwishtoincreasethelevelofpersonalinteractionsfromstaffintheVIPcommunity.HowshouldtheAdministratoratACMEEnterprisesconfigureaccesstotheCommunity?
A) PermissionSets
B) Profiles
C) PublicGroups
D) ChatterGroups
E) SharingRules
A) PermissionSets
36.RegionalContainershavebeendevelopingtheirPartnerCommunity,theyhavecreatedalltherequiredpages,contentandhavecreatedalltheCommunityusersandrelevantprofilestheyactivatedtheCommunity10minutesago,whenwerethePartnerUsersnotifiedoftheircommunitylogincredentials?
C) Afterdevelopmentwhenthecommunitywasactivated
A) DuringDevelopmentwhenthecontactswerecreatedasCommunityUsers
B) Duringdevelopmentwhentheprofilewasaddedtothe
CommunityConfiguration
C) Afterdevelopmentwhenthecommunitywasactivated
D) Usersarenotnotifieduntilthe"InviteMembers"checkboxisselectedwithintheCommunityManager
37.It'sbeenalongandexcitingweekofdevelopingyournewCustomerCommunity,soexcitinginfactyoujustremovedtheAdministratorprofilefromtheSelectedCommunityProfilesandcannolongeraccesstheCommunity.Whatshouldyoudonext?
A) DisablethecommunityandreactivateitasthisautomaticallyaddstheAdministratorProfile
B) CreateacasewithSalesforcesupport
C) PerformCommunityMembershipupdatesusingtheAPI
D) GointoSetup>>CommunitySettingsandSelect>>"Applydefaultaccesssettings"
C) PerformCommunityMembershipupdatesusingtheAPI
38.SushiLoversAustraliahaverecentlylaunchedtheirCustomerCommunityandwhilsttheirCommunityisactive,thecorrectProfileshavebeenassignedandtheCustomershavebeenenabledforaccess,noonehasreceivedaWelcomeemail,whymightthishappen?
A) ThereisaheavyloadonSalesforce'sSMTPserversandthereisadelayintheWelcomeEmailbeingsentout
B) TheCommunityManagerforgottoenable"Welcome
Emails"
C) TheGuestProfiledoesnothave"SendEmailMessages"enabled
D) Theassignedcommunityuserprofiledoesnothave
"SendEmailMessages"enabled
B) TheCommunityManagerforgottoenable"WelcomeEmails"
39.RegionalContainershaverecentlylaunchedtheirEmployeeCommunitywhichisbasedoffTabs+Visualforce.AstheadministratoryouhavebeenaskedintheteammeetingaboutthebestwaytoaccesstheCommunityusingiOSandAndroiddevices,whatdoyourecommend?
A) NavigatetothecommunityURLinthebrowserandamobileexperiencewillbeautomaticallyrendered
B) iOSusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.AndroidusersshouldnavigatetotheCommunityURLviathebrowserasthisfeatureisnotsupportintheAndroidversionofSalesforce1
C) AndroidusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.iOSusersshouldnavigatetotheCommunityURLviathebrowserasthisfeatureisnotsupportintheAndroidversionofSalesforce1
D) AllusersshouldaccessaVisualforce+TabscommunityviaaDesktopbrowseronly.
E) Android&iOSusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.
E) Android&iOSusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.
40.UniversalContainershavelaunchedtheirCustomerCommunityontheKoatemplate.CommunitymembershaveaskedyouradviceforaccessingthecommunityoniOSdevices,whatdoyourecommend?
A) NavigatetothecommunityURLinthebrowserandamobileexperiencewillbeautomaticallyrendered
B) iOSusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.
C) AllusersshouldaccessaKoaCommunityviaaDesktop
browseronly.
D) iOSusersshoulddownloadtheOneCommunityappwheretheycanusetheirregularcommunitylogincredentialstoaccesstheCommunity.
A) NavigatetothecommunityURLinthebrowserandamobileexperiencewillbeautomaticallyrendered
41.Wendy,theCommunityManageratRegionalContainershascometoyouforadviceonmanagingtheCommunity(CommunityManager&CommunityBuilder)fromaMobileDevice,whatdoyourecommend?
A) NavigatetothecommunityURLandappend/manage/one.appandyouwillbeablelogintothemobilecommunitymanagementsite
B) WendyshoulddownloadtheSalesforce1appandaccesstheCommunityManagerthroughtheSalesforce1switcher.
C) WendyshouldaccessCommunityManagerandCommunityBuilderviaaDesktopbrowseronly.
D) WendyshoulddownloadtheOneCommunityManagerappwhereshewillbeabletomakelimitedadministrativechangestotheCommunity.
C) WendyshouldaccessCommunityManagerandCommunityBuilderviaaDesktopbrowseronly.
42.TheheadphonesalliancewishtoengagewiththeircustomersinawholenewwayandatDreamforcetheysawCommunitiesinaction.Theyhaveidentifiedthattheyhavealotofgreatcontentbutwhattomakesurethatarticlesanddiscussionsaregroupedlogicallysothatitiseasytofind,postquestionsandnavigatethesite.WhatCommunitiesfeaturewouldyourecommendtouse?
A) Topics
B) ArticleGroups
C) KnowledgeGroups
D) ChatterGroups
E) DataCategories
A) Topics
43.WhatfeaturesareyouabletotakeadvantageofintheTopicManagementsectionoftheCommunityManager?
A) AssignFeaturedandNavigationalTopics
B) AssignFeaturedTopicsOnly
C) AssignNavigationalTopicsOnly
D) Create,Merge,RenameandDeleteTopics
D) Create,Merge,RenameandDeleteTopics
E) DefineKnowledgeArticlesthatwillbedisplayedagainsteachtopic
44.OneofthefeaturesofSalesforceCommunitiesisbeingabletonestTopics(i.e.Level1(parent),Level2,Level3)whatisthemaximumnumberoftopicsyouareabletocreateforeachlevel?
A) Level1=25,Level2=15,Level3=10
B) Level1=35,Level2=10,Level3=15
C) Level1=20,Level2=20,Level3=20
D) Level1=10,Level2=15,Level3=20
E) Level1=25,Level2=10,Level3=10
E) Level1=25,Level2=10,Level3=10
45.YouhaveidentifiedallthetopicsforyourCommunity,asasgreatastheyallare,youneedtospecificthefeaturedtopics,wheredoyounavigatetodothis?
A) CommunitySettings
B) CommunityManager
C) CommunityBuilder
D) SitesSettings
E) Force.comSiteSettings
B) CommunityManager
46.WhatarethefourstagesoftheCommunityRoll-outframework?
A) Create>Communicate>Design>Implement
B) Plan>Develop>Test>Review
C) Analyse>Design>Implement>Maintain
D) Establish>Manage>Measure>Engage
E) Design>Implement>Grow>Review
D) Establish>Manage>Measure>
Engage
47.AsapartofyourPartnerCommunityRoll-outstrategyyouplantoengagewithstakeholder(s)withinthebusinesstounderstandwhattheyarehopingtogetoutofthecommunitybeingimplemented.Whodoyoumeetwith?
A) ExecutivesandthePartnerRelationshipManager
B) PartnerRelationshipManagerandSalesManagers
C) PartnerRelationshipManagerandMarketingManagers
D) SalesTeam,MarketingTeam,ServiceTeamandExecutives
E) #AskForceonTwitterandtheSuccessCommunity
D) SalesTeam,MarketingTeam,ServiceTeamandExecutives
48.WhatarethreewaysyoucanmaximiseengagementwithinyourSalesforceCommunity?
A) FrequentPromotions
B) CompanyBrandingandaCustomDomain
C) ReputationPoints&Levels
D) MeasureCommunitySuccess
E) EstablishEtiquetteRules
C) ReputationPoints&Levels
D) MeasureCommunitySuccess
E) EstablishEtiquetteRules
49.YouhaveheardthatonewaytomaximiseyourCommunityEngagementlevelistoleverageCommunityReputation.Afterhavingacoffeeandabiscuityouthinkthisisabrilliantideaforyourcommunityandwanttoenableitrightaway,wheredoyounavigateto?
A) Setup>>CommunitySettings>EnableSetupandDisplayofReputationLevels
B) Setup>>AllCommunities>Manage>Administration>Preferences>EnableSetupandDisplayofReputationLevels
C) Setup>>AllCommunities>Builder>Administration>Preferences>EnableSetupandDisplayofReputationLevels
B) Setup>>AllCommunities>Manage>Administration>Preferences>EnableSetupandDisplayofReputationLevels
D) Setup>>AllCommunities>Builder>Reputation>EnableSetupandDisplayofReputationLevels
50.UniversalCondimentswanttorecogniseactiveandrespectedCommunityMemberswithspecialCommunitytypespostonthereputationpointsthattheyareacquiringthroughtheirinteractionswithintheCommunity.WhatfeatureisagoodfitforUniversalCondimentsrequirement?
A) ReputationTypes
B) ReputationGroups
C) ReputationLevels
D) ReputationRanks
E) ReputationCategories
C) ReputationLevels
51.YouhavejustenabledPortalUserVisibilityinSetup>SharingSettings.Whatisthebenefitofdoingthis?
A) Communityusersinthesamecommunitycanseeeachother,regardlessoftheorganisation-widedefaults.
B) Portalusersinthesamecustomerorpartnerportalaccountcanseeeachother,regardlessoftheorganisation-widedefaults.
C) AlluserswithWriteaccesstoCasesontheirprofileareabletoseeallCasesownedbyCommunityMembers
D) CommunityManagersareabletoviewallCommunityUsersregardlessoftheorganisation-widedefaults
E) LimitedinformationonCommunityuserprofilesarepubliclyaccessiblee.g.Name,Photo,ReputationLevel,Description
B) Portalusersinthesamecustomerorpartnerportalaccountcanseeeachother,regardlessoftheorganisation-widedefaults.
52.WhatarethetwotypesofSharingModelsavailableonceyouhaveestablishedaCommunity?
A) PartnerSharingModel&CustomerSharingModel
B) InternalSharingModel&ExternalSharingModel
C) CompanySharingModel&CommunitySharingModel
B) InternalSharingModel&ExternalSharingModel
D) InternalSharingModel&PortalSharingModel
E) CommunitySharingModel&PortalSharingModel
53.WhatdeclarativeCommunityBrandingfeaturesareavailableintheCommunityBuilder?[Pick3]
A) OverlayColour
B) CustomFonts
C) HeaderFonts
D) CompanyLogo
E) AccessibilityColoursSelection
A) OverlayColour
C) HeaderFonts
D) CompanyLogo
54.WhenallowingexternaluserstoCreateandEditreports,whatimportantstepmustyourcompletefirst?
A) ShareeachReportandDashboardFolderrequiredwiththerespectivecommunityprofiles?
B) EnabletheEnhancedSharingModel
C) EnableReadandWritetoReportsontheCommunityProfile
D) Ensurethat"CreateandEdit"reportsincheckedonthe
CommunityProfile
E) CreateaPermissionSetwith"CreateandEdit"reportscheckedsothatyoucanmanagewhichuserswithintheCommunityareabletocreateReports
B) EnabletheEnhancedSharingModel
55.WhatisthemaximumnumberofkeywordlistcriteriainModerationSettingsyourSalesforceOrg(notCommunity)canhave?
A) 50
B) 40
C) 30
C) 30
D) 20
E) 10
56.YourteamhasdraftedandpublishedKnowledgeArticlesfortheCustomerCommunitybuttheyarenotvisibletoexternalusers.Whatisonereasonwhythismaybethecase?
A) KnowledgeArticlesforCustomersisnotenabled
B) KnowledgeArticlesforCommunitiesisnotenabled
C) "Customer"sharinghasnotbeencheckedontheKnowledgeArticle
D) ViewKnowledgeArticleshasnotbeencheckedontheCommunityProfile
E) TheArticlesarebeingviewedonunsupportedmobiledevices
C) "Customer"sharinghasnotbeencheckedontheKnowledgeArticle
57.Whatpermission(s)wouldyouassignacommunitymanager?
A) CreateandSetupCommunities
B) ManageCommunitySettings
C) CommunitiesAdministrator
D) SetupandCreatePortals
E) ManagePortals
A) CreateandSetupCommunities
58.WhatmustyourenableattheUserleveltoensureExternalUsersareabletoviewKnowledge?
A) Check"KnowledgeUser"
B) Assignthe"KnowledgeUser"PermissionSet
C) Check"KnowledgeOne"User
D) Assignthe"KnowledgeOne"PermissionSet
E) ChecktheDataCategoriesyouwanttobeVisible
D) Assignthe"KnowledgeOne"PermissionSet
59.HowisvisibilitytoArticlesTypescontrolledforCommunityMembers?
A) Profile
B) UserRecord
C) CommunitySettings
D) CommunityManager
E) AllArticlesTypeswithintheshareddatacategoriesandvisibletoCommunityMembers.
A) Profile
60.YouhavebeenaskedtocreateaCommunityleveragingOut-of-the-boxlogin,logout,self-registration,anderrorpages.WouldyourecommendtheuseofCommunityBuilderorForce.comsite?
A) CommunityBuilder
B) Force.comSites
C) Itdoesn'tmatter,bothwillwork
D) CommunityBuilderbutonlywiththeNapiliorKoatemplate
E) Neither,onlyCustomerandPartnerPortalscurrentlysupporterrorpages
C) Itdoesn'tmatter,bothwillwork
