1.UniversalContainerswishtosetupaneasytoconfigureandmaintainAppLauncherwithSingleSignOnCapabilities.WhichSalesforceCommunitytemplatewouldyourecommendedtobestachievethis?

A) Kokua

B) Napili

C) Aloha

D) Koa

E) Noneoftheabove

C) Aloha

2.YourcompanyisusingtheNapilitemplateandisexpandinginternationallyandnowrequiresyourCommunitytosupportmultiplelanguageswhatstepsshouldyoutaketosupportthisinyourcommunity?

A) EnableCommunityLanguagePickerinthesetupmenuandselectthesupportedlanguagesintheCommunityBuilder

B) EnabletheLanguagePickerintheCommunityBuilder.Salesforcewillautomaticallypresentalistofsupportedlanguages

C) SelecttheavailablelanguagesintheSetupMenuanddragtheLanguagePickerontotheCommunityTemplate

D) EnabletheLanguagePickerintheCommunityBuilderandselectthesupportedlanguagesinCommunitySettings

E) Multiplecommunitylanguagesarenotsupported

C) Selecttheavailablelanguagesin

theSetupMenuanddragtheLanguagePickerontotheCommunityTemplate

3.Youwishtosharecasescreatedandownedbyyourcommunityusers(CustomerCommunityPlus)withtheinternalproductsupportteam,whatisthebestwaytoachievethis?

A) CustomSharingRule

B) CustomSharingSet

C) CustomPermission

D) CustomSharingGroup

D) CustomSharingGroup

E) Recordsownedbycommunitymembersare

automaticallysharedwithallinternalusers

4.YourcompanyisusingtheKoaCommunityTemplateandwishestoaddanewcustompagewhatstepsshouldyoutaketocompletethis?

A) AskyourdevelopertocreateanewVisualforcePage

B) InstalltheCommunityPageManagerfromtheAppExchange

C) CloneanexistingpageintheCommunityBuilder

D) CreateanewpagefromintheCommunityManager

E) CreateanewpageintheCommunityBuilder

E) CreateanewpageintheCommunityBuilder

5.YourcompanyhasaskedyoutoleverageSalesforcefortheirnewcustomercommunityandwishtoensurethatitismobilereadywhichtemplate(s)canyouleveragetosupportthisrequirement?

A) Napili

B) Visualforce+Tabs

C) Koa

D) Kokua

E) Aloha

A) NapiliC) Koa

D) Kokua

E) Aloha

6.YouhaverecentlydeployedaPartnerCommunityleveragingtheNapiliTemplatehoweveryouaregettingrequeststoshareallcaseswithinanAccountwiththeCEOofeachorganisation.YouareawareofthelimitationsofthenumberofrolesyoucanhavewithinaSalesforceOrgandwanttoavoidaddingnewcommunityroles.Whatstepswouldyoutaketoachievethisrequirement?

A) CreateaCustomSharingSet

B) EnableSuperUserAccess

B) EnableSuperUserAccess

C) CreateaCustomSharingRule

D) CreateanAPEXCustomPermission

E) IncreasethenumberofroleswithintheCommunity

Settings.7.Youhavespentthelasttwoweeksgettingyourcommunityreadyfortheprimetimeandhaverecentlydeployedyourconfigurationtoproductionandnowwishtomakeitpubliclyavailable.Whatstepsdoyoutaketodothis?

A) Deployingtoproductionautomaticallyenablesthecommunity.

B) GointotheCommunityManager>>Administration>>SettingsandActivatetheCommunity

C) GointotheCommunityManager>>AdministrationandActivatethecommunity

D) GointotheCommunityBuilder>>SettingsandActivatethecommunity

E) Thecommunitywillautomaticallyactivatewhenyouadduserstoit.

B) GointotheCommunityManager>>Administration>>SettingsandActivatetheCommunity

8.YourorganisationwishestocreateaCustomerCommunitywhichhasthepotentialveryquicklygrowinusercount,howmanyusersshouldyouplantolimityourcommunitytoavoidperformancedegradation?

A) 1,000,000

B) 5,000,000

C) 2,000,000

D) 50,000,000

E) 10,000,000

E) 10,000,000

9.YourorganisationwishestocreateaPartnerCommunitywhichhasthepotentialveryquicklygrowinusercount,howmanyusersshouldyouplantolimityourcommunitytoavoidperformancedegradation?

A) 1,000,000

A) 1,000,000

B) 5,000,000

C) 2,000,000

D) 50,000,000

E) 10,000,000

10.Youarecreatingacommunitywherebyyourcustomerswillbeabletouploadphotosofthemselveswithyourproductstoacontestchattergroup.Youwanttomakesureonlyphotofileextensionsareallowede.g.(.jpg,.png,.gif)andonlyupto500mb.Whatstepswouldyoutaketoenablethis?

A) WriteanapextriggerontheFeedObject

B) Downloada3rdpartyphotouploadcomponentfromtheAppExchange

C) DefinethefiletypesintheCommunityBuilderbutit'snotpossibletorestrictthefilesize

D) DefinethefiletypesandsizelimitintheCommunityManagerunderAdministration

E) DefinethefilesizelimitintheCommunityManagerbutit'snotpossibletolimitthefiletype.

D) DefinethefiletypesandsizelimitintheCommunityManagerunderAdministration

11.WhywouldyoumodifytheHeadMarkupofaSalesforceCommunity?[Choose3]

A) Tomodifythecommunitycolourpalate

B) ToaddSEOmetatags

C) ToaddReferencestoexternalJavaScriptfilesD) ToaddCustomJavaScriptblocks

E) Toenablesinglesignon

F) BandC

B) ToaddSEOmetatags

C) ToaddReferencestoexternalJavaScriptfiles

D) ToaddCustomJavaScriptblocks

12.YouwishtoedittheCommunityHeadMarkup,wheredoyougotodothis?

A) DeveloperConsole

B) CommunityManager>>Administration>>Settings

C) CommunityBuilder>>Settings>>Advanced

D) ModifythehiddenCommunityLightningComponentwhichisdisplayedwheneditingthecommunity

E) UploadaHTMLstaticresourcenamed"HeadMarkup"

C) CommunityBuilder>>Settings>>Advanced

13.SelecttwowaysyouareabletointegrateGoogleAnalyticswithatemplatebasedCommunity.

A) CommunityBuilder>>Settings>>Advanced>>GoogleAnalyticsTracking

B) CommunityBuilder>>Settings>>AnalyticsSetupC) SetupMenu>>GoogleAnalytics>>CommunitiesD) CommunityBuilder>>Settings>>Advanced>>EditHead

Markup

E) CommunityManager>>Settings>>Advanced>>GoogleAnalyticsTracking

A) CommunityBuilder>>Settings>>Advanced>>GoogleAnalyticsTracking

D) CommunityBuilder>>Settings>>Advanced>>EditHeadMarkup

14.Youhavecreatedacustomobjecttolistallupcomingcompanyevents,includingspeakerbio'sandlocationandnowwishtoexposethispubliclyonyourCustomerCommunity.Howareyouareabletoeditthepublicaccesssettings?[SelectTwo]

A) GointotheSetupMenu>>Profiles>>edittheobjectsettingsontheguestcommunityprofile

B) GointotheCommunityManagerandselecttheobjects

thatareavailablepublicly

C) GointotheCommunityBuilderandnavigatetosettingsandclickonthehyperlinktotheGuestUserProfile

D) Addthesamplecodeprovidedonhelp.salesforce.comtotheheadmarkupandaddtheobjectnameyouwantto

C) GointotheCommunityBuilderandnavigatetosettingsandclickonthehyperlinktotheGuestUserProfile

exposepublicly

E) InstalltheCommunityObjectPermissionsManagerfromtheAppExchangeforadvanceddatasharingoptions.

F) GointotheCommunityPageManagerandupdatethe

PageAccesscontroltoPublic

15.Yourcompanyhasprovidedyouwithalistof'BadWords'thattheywouldlikecommunityuserspreventedfrompostinginthecommunity.Whatdoyouusetoachievethis?

A) ModerationRules

B) ContentCriteria&ContentRules

C) ContentCriteria&RateRules

D) MemberRules

E) MemberCriteria&Rules

F) EnableAutomaticSensitiveWordFiltering

B) ContentCriteria&ContentRules

16.Yourcompanyhasprovidedyouwith6,321'BadWords'theywishtopreventbeingusedintheCustomerCommunity.HowmanyContentCriteriaarerequiredtosupportthisrequirement?

A) 4

B) 3

C) 2

D) 1

E) 6,321

A) 4

17.Yourcompanyrequirestosetupcommunityaccessforbothcustomersandpartnersbutwishtotailorthecontentthatisshownforeachmembertypeandregion,howdoyouarchitectthissolution?

A) CreatetwoCommunities,oneCustomerCommunityandonePartnerCommunity

D) CreateoneCommunityandusepagevariationstocontrolwhatmemberssee.

B) CreateaCommunitytailoredtoeachregion

C) CreateoneCommunityusingSharingSetstocontrolwhatmemberssee.

D) CreateoneCommunityandusepagevariationstocontrolwhatmemberssee.

E) CreateoneCommunityandbuildalightningcomponentthatdisplaysdifferentcontentbasedontheusersprofileloggingin.

18.RegionalContainerswishtoestablishaCommunityfortheirPartnernetwork.TheyhavecomplexrequirementsandfromsamplingtheirPartnernetworkthereisnoneedtoprovidemobilecapabilities.WhattypeofcommunitybestsuitsRegionalContainersneeds?

A) Koa

B) Kookaburra

C) VisualForce+Tabs

D) Aloha

E) Napili

C) VisualForce+Tabs

19.YourcompanywishtousetheirownURLfortheircommunitytomaximisethebrandimpacttocustomers.Howwouldyouachievethis?

A) MySalesforce1

B) CustomURLs

C) MyDomain

D) Salesforce1

B) CustomURLs

20.YouareplanningtolaunchaCustomercommunityandmanyofyourcustomersareactiveonFacebookandTwitter.WhatarethestepstoenableSocialSignoninSalesforceCommunities?

A) SelectFacebookandTwitterfromthepre-builtconnectorsunderAuthProviderswithinthesetupmenu

A) SelectFacebookandTwitterfromthepre-builtconnectorsunderAuthProviderswithinthesetupmenuandthengointoCommunityManagertoenable

andthengointoCommunityManagertoenablethem

B) SelectOpenIDConnectfromtheAuthProviderOptionsintheSetupMenuandthengointoCommunityBuildertoenablethem

C) DownloadtheSocialSignonLightningComponentforeachsocialnetworkandthenconfigurethemintheCommunityBuilder

D) SelectFacebookandTwitterfromthepre-builtconnectorsunderAuthProviderswithinthesetupmenuandthengointoCommunityBuildertoenablethem

E) GointotheCommunityManager>>Settings>>Loginandselectwhichsocialnetworksyouwishtoallowforauthentication.

them

21.UniversalContainershaveaskedyoutohelpthemsetuptheirSalesforceCommunityandoneoftheirrequirementsistomakeReportsandContentavailabletomembers.WhatCommunitylicencetype(s)wouldyourecommend?[Select2]

A) Salesforce

B) CustomerCommunityPlus

C) CustomerCommunity

D) PartnerCommunity

E) SalesforceCommunityContent

B) CustomerCommunityPlus

D) PartnerCommunity

22.Universalcontainerswanttomakesuretheircustomerscangetaccesstotheir(authenticated)customercommunityondemand.WhatarethestepsrequiredtosetupCommunitySelfRegistration?

A) EnableSelfRegistrationintheCommunityManagerandmodifytheCommunitiesSelfRegistrationAPEXcontrollerwiththecorrectAccountID

B) EnableSelfRegistrationintheCommunityBuilderand

modifytheCommunitiesSelfRegistrationAPEXcontrollerwiththecorrectCommunityID

C) EnableSelfRegistrationinCommunitySettingsand

modifytheCommunitiesSelfRegistrationAPEX

A) EnableSelfRegistrationintheCommunityManagerandmodifytheCommunitiesSelfRegistrationAPEXcontrollerwiththecorrectAccountID

controllerwiththecorrectCommunityID

D) EnableSelfRegistrationinCommunitySettingsandmodifytheCommunitiesSelfRegistrationAPEXcontrollerwiththecorrectAccountID

E) EnableSelfRegistrationinSettingsandmodifytheprofilelookuptoassociatethecorrectprofiletothenewuseroncreation.

23.YouwerereallyexcitedtoreadaboutthecommunitytemplatefeaturesinthelatestSalesforceReleaseNotes,butyouhavenoticedthatafterthereleaseyoustilldon'thavethefeaturesavailableinyourCommunity,whatstepsshouldyoutaketoresolvethis?

A) LogacasewithSalesforceSupport

B) DeactivateandReactiveyourCommunity

C) UpdateyourTemplatetothelatestversioninCommunityBuilder

D) UpdateyourTemplatetothelatestVersioninCommunityManager

E) UpdateyourTemplatetotheLatestVersioninCommunitySettings

C) UpdateyourTemplatetothelatestversioninCommunityBuilder

24.RegionalContainershaveaskedyouforhelpinsettinguptheirCustomDomainfortheirCustomerCommunitysothatthecommunityURLlookslikeitishostedonthecompanywebsite.WhytypeofrecordwillyouneedtoaddtotheDNSinordertoachievethis?

A) MXRecord

B) CNameRecord

C) AAAARecord

D) NSRecord

E) TXTRecord

B) CNameRecord

25.Whenarchitectingacommunitystrategyitisimportanttoconsiderportalrolecountlimitations.Whatisthemaximumnumberofportalrolesthatcanexistinginanorganisation?

D) 5,000

A) 1,000

B) 2,500

C) 4,000

D) 5,000

E) 10,000

26.Youwanttomakesurethatyoudriveadoption,monitorengagement,andbuildavibrantcommunity.WhatshouldanAdministratordotoachievethis?

A) Developalightningcomponentthatrunsfrequentpromotions

B) DevelopReportsandDashboardsbuiltoftheNetworkObjecttounderstandinsightsfromyourcommunity

C) InstalltheCommunitiesReportsandDashboardspackagefromtheAppExchange

D) Buildupanetworkofbrandambassadorsandmakethemmoderatorsinyourcommunity

E) EnsurethatyouhavecommunitypromotionsbuiltintoyourJourneyBuilderonMarketingCloud

C) InstalltheCommunitiesReportsandDashboardspackagefromtheAppExchange

27.RegionalContainerswanttoensureanyCommunitymemberswithoutCommunitycontributionsaremoderatedbytheCommunityManager,howwouldthisrequirementbeimplemented?

A) LeveragetheCommunityCloudModerationAPIwithAPEX

B) UseaCommunityModerationRule

C) DefineCommunityMemberCriteria

D) DownloadtheAdvancedCommunityModerationlightningcomponentandconfigureitintheCommunityBuilder.

C) DefineCommunityMemberCriteria

28.UniversalShippingwanttonotifytheirCommunityModeratorswhenamemberpostmorethanonefiletothecommunitywithina15minutewindowandifmorethan5filesarepostedtothecommunitywithin15minutesthentheiraccountwillbefrozen.Howwouldthisrequirementbeimplemented?

A) UsingaRateRuleintheCommunityBuilder

B) UsingaRateRuleintheCommunityManager

C) UsingaContentRuleintheCommunityBuilder

D) UsingaContentRuleintheCommunityManager

E) ItisnotpossibletomoderatefilesinaCommunity

B) UsingaRateRuleintheCommunityManager

29.UniversalPastrieswishtosurveytheircustomersinthecommunityaftertheycloseacase.Howwouldtheyachievethis?

A) UsetheStandardSurveysLightningComponent

B) BuildaSurveysLightingComponent

C) BuildaSurveysVisualforcePage

D) UseanAppExchangeSurveyLightningComponent*

D) UseanAppExchangeSurveyLightningComponent*

30.YouaresettingupanAuthenticatedCommunityforyourCustomersmanyofthemspeakbothEnglishandFrenchhowwillyouensurethemostappropriatelanguage(s)areavailabletotheminyourNapiliTemplateCommunity?

A) PlacetheLanguagePickerComponentontheCommunityhomepage

B) LanguagewillbedeterminedbythelanguagesetontheirUserProfile

C) InstalltheGoogleTranslationcomponentwhichallowsAuthenticateduserstoswapbetweenlanguages

D) Multi-LanguagesupportisnotavailableforNapiliTemplatecommunities

E) Developacustomlightningcomponentwhichwillallowseamlesstransitionbetweenlanguages

B) LanguagewillbedeterminedbythelanguagesetontheirUserProfile

31.BagelWorldwishtoengagewithboththeirpartnersandcustomersalikeandluckilyhavejustpurchasedSalesforce.TheonlydifferenceintheexperienceisthatPartnerswillhaveaccesstotheirBagelWorldOpportunities.WhatwouldyourecommendtoBagelWorld?

A) Create1Communityforbothcustomersandpartners

B) Create2Communities1PartnerCommunityand1CustomerCommunity

C) Create1CommunityforbothCustomersandPartnersandenable"SuperUserAccess"forPartners

D) CreatetwoCommunitiesandgivePartnersaccesstobothandonlyhaveOpportunitiesavailableinthePartnerCommunity

A) Create1Communityforbothcustomersandpartners

32.Whichiscurrentlynotavalidpre-builtSocialSign-onAuthenticationprovider?

A) GitHub

B) Facebook

C) Twitter

D) LinkedIn

E) Janrain

F) Box

G) Google

F) Box

33.UniversalKetchupContainersarereadytostartaddingMemberstotheirbrandnewCustomerPlusCommunity.Whatstepswouldanadministratortaketodothis?

A) AddtheMemberProfiletotheCommunity

B) AddtheMemberProfiletotheCommunitythenNavigatetotheContactRecordandEnabletheContactasaCommunityUser

C) AddtheMemberProfiletotheCommunitythen

B) AddtheMemberProfiletotheCommunitythenNavigatetotheContactRecordandEnabletheContactasaCommunityUser

NavigatetothecorrectAccountrecordandenableContactaccesstotheCommunity

D) NavigatetotheContactRecordandEnabletheContactasaCommunityUser

34.DartboardManufacturingInternationalarereadytoaddtheirdistributionpartnerstotheirexistingCommunity.WhatstepswouldanAdministrationtaketodothis?

A) AddtheMemberProfiletotheCommunitythenEnabletherelevantAccountasaPartnerAccountandenablethecorrectcontactsasPartnerCommunityUsers

B) EnabletherelevantAccountasaPartnerAccountand

enablethecorrectcontactsasPartnerCommunityUsers

C) NavigatetotheContactRecordandEnabletheContactasaCommunityUser

D) AddtheMemberProfiletotheCommunity

B) EnabletherelevantAccountasaPartnerAccountandenablethecorrectcontactsasPartnerCommunityUsers

35.ACMEEnterpriseswishtoestablishtwoCustomerCommunitiesonefortheirVIPCustomersandanotherforallCustomers.ACMEenterprisesdonotrequiredifferentfunctionalityfromeachCommunitybutratherwishtoincreasethelevelofpersonalinteractionsfromstaffintheVIPcommunity.HowshouldtheAdministratoratACMEEnterprisesconfigureaccesstotheCommunity?

A) PermissionSets

B) Profiles

C) PublicGroups

D) ChatterGroups

E) SharingRules

A) PermissionSets

36.RegionalContainershavebeendevelopingtheirPartnerCommunity,theyhavecreatedalltherequiredpages,contentandhavecreatedalltheCommunityusersandrelevantprofilestheyactivatedtheCommunity10minutesago,whenwerethePartnerUsersnotifiedoftheircommunitylogincredentials?

C) Afterdevelopmentwhenthecommunitywasactivated

A) DuringDevelopmentwhenthecontactswerecreatedasCommunityUsers

B) Duringdevelopmentwhentheprofilewasaddedtothe

CommunityConfiguration

C) Afterdevelopmentwhenthecommunitywasactivated

D) Usersarenotnotifieduntilthe"InviteMembers"checkboxisselectedwithintheCommunityManager

37.It'sbeenalongandexcitingweekofdevelopingyournewCustomerCommunity,soexcitinginfactyoujustremovedtheAdministratorprofilefromtheSelectedCommunityProfilesandcannolongeraccesstheCommunity.Whatshouldyoudonext?

A) DisablethecommunityandreactivateitasthisautomaticallyaddstheAdministratorProfile

B) CreateacasewithSalesforcesupport

C) PerformCommunityMembershipupdatesusingtheAPI

D) GointoSetup>>CommunitySettingsandSelect>>"Applydefaultaccesssettings"

C) PerformCommunityMembershipupdatesusingtheAPI

38.SushiLoversAustraliahaverecentlylaunchedtheirCustomerCommunityandwhilsttheirCommunityisactive,thecorrectProfileshavebeenassignedandtheCustomershavebeenenabledforaccess,noonehasreceivedaWelcomeemail,whymightthishappen?

A) ThereisaheavyloadonSalesforce'sSMTPserversandthereisadelayintheWelcomeEmailbeingsentout

B) TheCommunityManagerforgottoenable"Welcome

Emails"

C) TheGuestProfiledoesnothave"SendEmailMessages"enabled

D) Theassignedcommunityuserprofiledoesnothave

"SendEmailMessages"enabled

B) TheCommunityManagerforgottoenable"WelcomeEmails"

39.RegionalContainershaverecentlylaunchedtheirEmployeeCommunitywhichisbasedoffTabs+Visualforce.AstheadministratoryouhavebeenaskedintheteammeetingaboutthebestwaytoaccesstheCommunityusingiOSandAndroiddevices,whatdoyourecommend?

A) NavigatetothecommunityURLinthebrowserandamobileexperiencewillbeautomaticallyrendered

B) iOSusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.AndroidusersshouldnavigatetotheCommunityURLviathebrowserasthisfeatureisnotsupportintheAndroidversionofSalesforce1

C) AndroidusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.iOSusersshouldnavigatetotheCommunityURLviathebrowserasthisfeatureisnotsupportintheAndroidversionofSalesforce1

D) AllusersshouldaccessaVisualforce+TabscommunityviaaDesktopbrowseronly.

E) Android&iOSusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.

E) Android&iOSusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.

40.UniversalContainershavelaunchedtheirCustomerCommunityontheKoatemplate.CommunitymembershaveaskedyouradviceforaccessingthecommunityoniOSdevices,whatdoyourecommend?

A) NavigatetothecommunityURLinthebrowserandamobileexperiencewillbeautomaticallyrendered

B) iOSusersshoulddownloadtheSalesforce1appandaccessthecommunitythroughtheSalesforce1switcher.

C) AllusersshouldaccessaKoaCommunityviaaDesktop

browseronly.

D) iOSusersshoulddownloadtheOneCommunityappwheretheycanusetheirregularcommunitylogincredentialstoaccesstheCommunity.

A) NavigatetothecommunityURLinthebrowserandamobileexperiencewillbeautomaticallyrendered

41.Wendy,theCommunityManageratRegionalContainershascometoyouforadviceonmanagingtheCommunity(CommunityManager&CommunityBuilder)fromaMobileDevice,whatdoyourecommend?

A) NavigatetothecommunityURLandappend/manage/one.appandyouwillbeablelogintothemobilecommunitymanagementsite

B) WendyshoulddownloadtheSalesforce1appandaccesstheCommunityManagerthroughtheSalesforce1switcher.

C) WendyshouldaccessCommunityManagerandCommunityBuilderviaaDesktopbrowseronly.

D) WendyshoulddownloadtheOneCommunityManagerappwhereshewillbeabletomakelimitedadministrativechangestotheCommunity.

C) WendyshouldaccessCommunityManagerandCommunityBuilderviaaDesktopbrowseronly.

42.TheheadphonesalliancewishtoengagewiththeircustomersinawholenewwayandatDreamforcetheysawCommunitiesinaction.Theyhaveidentifiedthattheyhavealotofgreatcontentbutwhattomakesurethatarticlesanddiscussionsaregroupedlogicallysothatitiseasytofind,postquestionsandnavigatethesite.WhatCommunitiesfeaturewouldyourecommendtouse?

A) Topics

B) ArticleGroups

C) KnowledgeGroups

D) ChatterGroups

E) DataCategories

A) Topics

43.WhatfeaturesareyouabletotakeadvantageofintheTopicManagementsectionoftheCommunityManager?

A) AssignFeaturedandNavigationalTopics

B) AssignFeaturedTopicsOnly

C) AssignNavigationalTopicsOnly

D) Create,Merge,RenameandDeleteTopics

D) Create,Merge,RenameandDeleteTopics

E) DefineKnowledgeArticlesthatwillbedisplayedagainsteachtopic

44.OneofthefeaturesofSalesforceCommunitiesisbeingabletonestTopics(i.e.Level1(parent),Level2,Level3)whatisthemaximumnumberoftopicsyouareabletocreateforeachlevel?

A) Level1=25,Level2=15,Level3=10

B) Level1=35,Level2=10,Level3=15

C) Level1=20,Level2=20,Level3=20

D) Level1=10,Level2=15,Level3=20

E) Level1=25,Level2=10,Level3=10

E) Level1=25,Level2=10,Level3=10

45.YouhaveidentifiedallthetopicsforyourCommunity,asasgreatastheyallare,youneedtospecificthefeaturedtopics,wheredoyounavigatetodothis?

A) CommunitySettings

B) CommunityManager

C) CommunityBuilder

D) SitesSettings

E) Force.comSiteSettings

B) CommunityManager

46.WhatarethefourstagesoftheCommunityRoll-outframework?

A) Create>Communicate>Design>Implement

B) Plan>Develop>Test>Review

C) Analyse>Design>Implement>Maintain

D) Establish>Manage>Measure>Engage

E) Design>Implement>Grow>Review

D) Establish>Manage>Measure>

Engage

47.AsapartofyourPartnerCommunityRoll-outstrategyyouplantoengagewithstakeholder(s)withinthebusinesstounderstandwhattheyarehopingtogetoutofthecommunitybeingimplemented.Whodoyoumeetwith?

A) ExecutivesandthePartnerRelationshipManager

B) PartnerRelationshipManagerandSalesManagers

C) PartnerRelationshipManagerandMarketingManagers

D) SalesTeam,MarketingTeam,ServiceTeamandExecutives

E) #AskForceonTwitterandtheSuccessCommunity

D) SalesTeam,MarketingTeam,ServiceTeamandExecutives

48.WhatarethreewaysyoucanmaximiseengagementwithinyourSalesforceCommunity?

A) FrequentPromotions

B) CompanyBrandingandaCustomDomain

C) ReputationPoints&Levels

D) MeasureCommunitySuccess

E) EstablishEtiquetteRules

C) ReputationPoints&Levels

D) MeasureCommunitySuccess

E) EstablishEtiquetteRules

49.YouhaveheardthatonewaytomaximiseyourCommunityEngagementlevelistoleverageCommunityReputation.Afterhavingacoffeeandabiscuityouthinkthisisabrilliantideaforyourcommunityandwanttoenableitrightaway,wheredoyounavigateto?

A) Setup>>CommunitySettings>EnableSetupandDisplayofReputationLevels

B) Setup>>AllCommunities>Manage>Administration>Preferences>EnableSetupandDisplayofReputationLevels

C) Setup>>AllCommunities>Builder>Administration>Preferences>EnableSetupandDisplayofReputationLevels

B) Setup>>AllCommunities>Manage>Administration>Preferences>EnableSetupandDisplayofReputationLevels

D) Setup>>AllCommunities>Builder>Reputation>EnableSetupandDisplayofReputationLevels

50.UniversalCondimentswanttorecogniseactiveandrespectedCommunityMemberswithspecialCommunitytypespostonthereputationpointsthattheyareacquiringthroughtheirinteractionswithintheCommunity.WhatfeatureisagoodfitforUniversalCondimentsrequirement?

A) ReputationTypes

B) ReputationGroups

C) ReputationLevels

D) ReputationRanks

E) ReputationCategories

C) ReputationLevels

51.YouhavejustenabledPortalUserVisibilityinSetup>SharingSettings.Whatisthebenefitofdoingthis?

A) Communityusersinthesamecommunitycanseeeachother,regardlessoftheorganisation-widedefaults.

B) Portalusersinthesamecustomerorpartnerportalaccountcanseeeachother,regardlessoftheorganisation-widedefaults.

C) AlluserswithWriteaccesstoCasesontheirprofileareabletoseeallCasesownedbyCommunityMembers

D) CommunityManagersareabletoviewallCommunityUsersregardlessoftheorganisation-widedefaults

E) LimitedinformationonCommunityuserprofilesarepubliclyaccessiblee.g.Name,Photo,ReputationLevel,Description

B) Portalusersinthesamecustomerorpartnerportalaccountcanseeeachother,regardlessoftheorganisation-widedefaults.

52.WhatarethetwotypesofSharingModelsavailableonceyouhaveestablishedaCommunity?

A) PartnerSharingModel&CustomerSharingModel

B) InternalSharingModel&ExternalSharingModel

C) CompanySharingModel&CommunitySharingModel

B) InternalSharingModel&ExternalSharingModel

D) InternalSharingModel&PortalSharingModel

E) CommunitySharingModel&PortalSharingModel

53.WhatdeclarativeCommunityBrandingfeaturesareavailableintheCommunityBuilder?[Pick3]

A) OverlayColour

B) CustomFonts

C) HeaderFonts

D) CompanyLogo

E) AccessibilityColoursSelection

A) OverlayColour

C) HeaderFonts

D) CompanyLogo

54.WhenallowingexternaluserstoCreateandEditreports,whatimportantstepmustyourcompletefirst?

A) ShareeachReportandDashboardFolderrequiredwiththerespectivecommunityprofiles?

B) EnabletheEnhancedSharingModel

C) EnableReadandWritetoReportsontheCommunityProfile

D) Ensurethat"CreateandEdit"reportsincheckedonthe

CommunityProfile

E) CreateaPermissionSetwith"CreateandEdit"reportscheckedsothatyoucanmanagewhichuserswithintheCommunityareabletocreateReports

B) EnabletheEnhancedSharingModel

55.WhatisthemaximumnumberofkeywordlistcriteriainModerationSettingsyourSalesforceOrg(notCommunity)canhave?

A) 50

B) 40

C) 30

C) 30

D) 20

E) 10

56.YourteamhasdraftedandpublishedKnowledgeArticlesfortheCustomerCommunitybuttheyarenotvisibletoexternalusers.Whatisonereasonwhythismaybethecase?

A) KnowledgeArticlesforCustomersisnotenabled

B) KnowledgeArticlesforCommunitiesisnotenabled

C) "Customer"sharinghasnotbeencheckedontheKnowledgeArticle

D) ViewKnowledgeArticleshasnotbeencheckedontheCommunityProfile

E) TheArticlesarebeingviewedonunsupportedmobiledevices

C) "Customer"sharinghasnotbeencheckedontheKnowledgeArticle

57.Whatpermission(s)wouldyouassignacommunitymanager?

A) CreateandSetupCommunities

B) ManageCommunitySettings

C) CommunitiesAdministrator

D) SetupandCreatePortals

E) ManagePortals

A) CreateandSetupCommunities

58.WhatmustyourenableattheUserleveltoensureExternalUsersareabletoviewKnowledge?

A) Check"KnowledgeUser"

B) Assignthe"KnowledgeUser"PermissionSet

C) Check"KnowledgeOne"User

D) Assignthe"KnowledgeOne"PermissionSet

E) ChecktheDataCategoriesyouwanttobeVisible

D) Assignthe"KnowledgeOne"PermissionSet

59.HowisvisibilitytoArticlesTypescontrolledforCommunityMembers?

A) Profile

B) UserRecord

C) CommunitySettings

D) CommunityManager

E) AllArticlesTypeswithintheshareddatacategoriesandvisibletoCommunityMembers.

A) Profile

60.YouhavebeenaskedtocreateaCommunityleveragingOut-of-the-boxlogin,logout,self-registration,anderrorpages.WouldyourecommendtheuseofCommunityBuilderorForce.comsite?

A) CommunityBuilder

B) Force.comSites

C) Itdoesn'tmatter,bothwillwork

D) CommunityBuilderbutonlywiththeNapiliorKoatemplate

E) Neither,onlyCustomerandPartnerPortalscurrentlysupporterrorpages

C) Itdoesn'tmatter,bothwillwork