BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals
1
Qualification/Competency Qualification/Competency FrameworkFramework
for BPM Professionalsfor BPM Professionals
Qualification/Competency Qualification/Competency FrameworkFramework
for BPM Professionalsfor BPM Professionals
Draft v 0.1
Brett Champlin
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals 2
Generic Roles Generic Roles
Functional Area
Function
Enterprise BPM
Process Performance Management
Operations Monitoring & Control
BPMS Implementers
Management
Architecture
Analysis, Design, & Engineering
VP/Director
Business Process Architect
BPM Portfolio Manager
Process PerformanceManager
OperationsManager
BPMS SolutionsManager
Strategic AlignmentAnalyst
ProcessPerformance Analyst
Operations Performance Analyst
BPMS Solutions Architect
Business Process Analyst
Strategic AlignmentAnalyst
ProcessPerformance Analyst
Operations Performance Analyst
BPMS Solutions Engineer
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals 3
Recommended QualificationsRecommended Qualifications
RoleEducation Certification Experience
Manager Min:
UG – Business
Recommended:
MBA/MSIS
Min:
Mgt training program
Recommended:
CBPP - Mastery
Min:
3 years in two or more related roles
Recommended:
5 years in more than two related roles
Architect Min:
UG – MIS/Business
Recommended:
MBA/MSIS
Min:
Vendor Certification Programs
Recommended:
CBPP - Mastery
Min:
3 years in one or more related roles
Recommended:
5 years in two or more related roles
Analyst/Designer/Engineer
Min:
UG – CS/Business
Recommended:
UG – MIS/Business
Min:
Vendor Certification Programs
Recommended:
CBPP – Practitioner
One or more proficiency exams
Min:
1 years in one or more related roles
Recommended:3 years in one or more related roles
• CBPP = Certified Business Process Professional- whatever we decide to call it… Mastery & Practitioner Levels?
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals 4
Recommended Certification & ExamsRecommended Certification & Exams
Role
ExamsExams
ManagerCBPP Mastery
Core
+ BPM Process Portfolio Management
+ BPM Implementation and Management
ArchitectCBPP Mastery
Core
+ BPM Process Performance Management
+ BPMS Implementation and Management
Analyst/Designer/ EngineerCBPP Practitioner
One or more proficiency exams
Core
+ Process Modeling
+ Process Analysis & Design
+
• Mastery Level = 80% pass on all exams, plus• Practitioner = 60% pass rate on exams, plus
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals 5
Mastery & Practitioner LevelsMastery & Practitioner Levels
LEVELLEVELExamsExams ExperienceExperience EducationEducation
MASTERY Pass Core Exam and Two Proficiency/ Specialty Exams
+ Pass all exams at 80% level or better
+ 48 months
+ may substitute up to 24 months with Education attainment
+ Graduate may substitute for up to 24 months of experience
+ Undergraduate Degree may substitute for up to 12 months of experience
PRACTITIONER Pass Core Exam and Two Proficiency/ Specialty Exams
+ Pass all exams at 60% level or better
+ 24 months
+ may substitute up to 24 months with Education
+ Graduate or Undergraduate Degree may substitute up to 24 months of experience
PROFICIENCY Pass any Proficiency/ Specialty Exam
+ Pass exam at 60% level or better
+ none + none
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals 6
Recommended CompetenciesRecommended Competencies
Competent Advanced Distinguished
Manager • Minimum education and experience levels
• One or more Specialty/Vendor training programs
• One or more Specialty/Vendor exams
• CBPP Proficiency Exam(s)
• Membership in domain related professional association or user group
Competent plus:• Recommended
education and experience levels
• A professional certification, CBPP, CPA, CFA, CMP, PMP, as appropriate
• Regular continuing professional education program/ recertification
• Active professional network of peers
• Presentations at local professional association/user group
• Leadership role in local professional association/user group
Advanced plus at least 3 of the following:
• Advanced experience in at least one other professional role
• Additional ICCP/other proficiency exams
• Presentations at national or international conferences
• Leadership role at the national or international level in professional organization/user group
• Teaching at institution of higher education
• Publication of articles in trade magazines, academic journals
• Published author of academic text
Architect
Analyst/Designer/ Engineer