BPM Competency Framework v 0.1

© 2004 Association of Business Process Management Professionals

1

Qualification/Competency Qualification/Competency FrameworkFramework

for BPM Professionalsfor BPM Professionals

Qualification/Competency Qualification/Competency FrameworkFramework

for BPM Professionalsfor BPM Professionals

Draft v 0.1

Brett Champlin

BPM Competency Framework v 0.1

© 2004 Association of Business Process Management Professionals 2

Generic Roles Generic Roles

Functional Area

Function

Enterprise BPM

Process Performance Management

Operations Monitoring & Control

BPMS Implementers

Management

Architecture

Analysis, Design, & Engineering

VP/Director

Business Process Architect

BPM Portfolio Manager

Process PerformanceManager

OperationsManager

BPMS SolutionsManager

Strategic AlignmentAnalyst

ProcessPerformance Analyst

Operations Performance Analyst

BPMS Solutions Architect

Business Process Analyst

Strategic AlignmentAnalyst

ProcessPerformance Analyst

Operations Performance Analyst

BPMS Solutions Engineer

BPM Competency Framework v 0.1

© 2004 Association of Business Process Management Professionals 3

Recommended QualificationsRecommended Qualifications

RoleEducation Certification Experience

Manager Min:

UG – Business

Recommended:

MBA/MSIS

Min:

Mgt training program

Recommended:

CBPP - Mastery

Min:

3 years in two or more related roles

Recommended:

5 years in more than two related roles

Architect Min:

UG – MIS/Business

Recommended:

MBA/MSIS

Min:

Vendor Certification Programs

Recommended:

CBPP - Mastery

Min:

3 years in one or more related roles

Recommended:

5 years in two or more related roles

Analyst/Designer/Engineer

Min:

UG – CS/Business

Recommended:

UG – MIS/Business

Min:

Vendor Certification Programs

Recommended:

CBPP – Practitioner

One or more proficiency exams

Min:

1 years in one or more related roles

Recommended:3 years in one or more related roles

• CBPP = Certified Business Process Professional- whatever we decide to call it… Mastery & Practitioner Levels?

BPM Competency Framework v 0.1

© 2004 Association of Business Process Management Professionals 4

Recommended Certification & ExamsRecommended Certification & Exams

Role

ExamsExams

ManagerCBPP Mastery

Core

+ BPM Process Portfolio Management

+ BPM Implementation and Management

ArchitectCBPP Mastery

Core

+ BPM Process Performance Management

+ BPMS Implementation and Management

Analyst/Designer/ EngineerCBPP Practitioner

One or more proficiency exams

Core

+ Process Modeling

+ Process Analysis & Design

+

• Mastery Level = 80% pass on all exams, plus• Practitioner = 60% pass rate on exams, plus

BPM Competency Framework v 0.1

© 2004 Association of Business Process Management Professionals 5

Mastery & Practitioner LevelsMastery & Practitioner Levels

LEVELLEVELExamsExams ExperienceExperience EducationEducation

MASTERY Pass Core Exam and Two Proficiency/ Specialty Exams

+ Pass all exams at 80% level or better

+ 48 months

+ may substitute up to 24 months with Education attainment

+ Graduate may substitute for up to 24 months of experience

+ Undergraduate Degree may substitute for up to 12 months of experience

PRACTITIONER Pass Core Exam and Two Proficiency/ Specialty Exams

+ Pass all exams at 60% level or better

+ 24 months

+ may substitute up to 24 months with Education

+ Graduate or Undergraduate Degree may substitute up to 24 months of experience

PROFICIENCY Pass any Proficiency/ Specialty Exam

+ Pass exam at 60% level or better

+ none + none

BPM Competency Framework v 0.1

© 2004 Association of Business Process Management Professionals 6

Recommended CompetenciesRecommended Competencies

Competent Advanced Distinguished

Manager • Minimum education and experience levels

• One or more Specialty/Vendor training programs

• One or more Specialty/Vendor exams

• CBPP Proficiency Exam(s)

• Membership in domain related professional association or user group

Competent plus:• Recommended

education and experience levels

• A professional certification, CBPP, CPA, CFA, CMP, PMP, as appropriate

• Regular continuing professional education program/ recertification

• Active professional network of peers

• Presentations at local professional association/user group

• Leadership role in local professional association/user group

Advanced plus at least 3 of the following:

• Advanced experience in at least one other professional role

• Additional ICCP/other proficiency exams

• Presentations at national or international conferences

• Leadership role at the national or international level in professional organization/user group

• Teaching at institution of higher education

• Publication of articles in trade magazines, academic journals

• Published author of academic text

Architect

Analyst/Designer/ Engineer