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Page 1: Download 'Enterprise Architecture Overview' .ppt (801KB)
Page 2: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006

Enterprise Architecture Overview

Page 3: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 3

Our Areas of Interest

• Business – HE Functional Reference Models

• Platform Standards – Taxonomy

• Architecture Governance

• What other Universities are doing in this space

• Methods/Tools being used to achieve goals of EA

Page 4: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 4

Where we have come from

• Organisational change – 2005 restructure

• Legacy Technology unable to support the business going forward

• Little or No standards / methodology

• No one overseeing the “bigger picture” across the organisation

• Decentralised IT

Page 5: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 5

Enterprise Architecture and UoN

• Very early stages

• Major business and systems change

Organisation Restructure completed early 2006

Centralised IT

Program of Works (EPMO) within IT

Formation of roles/groups (AAG, CAB, PoW, Change Office, IT Governance Committee)

• Introduction of Groups and Processes

Start of ITIL implementation, Change Office (PMO), “formalised” Project Methodology and SDLC, Architecture Governance, Standards

• Enterprise Architecture Consultant – “EA in a box”

Light inventory across Business, Information, Applications, Technology

Provided principals, some mapping between inventories, gap analysis

Current Activities/Changes/Lack of Ownership made this difficult – “hitting a moving target”

Tool - System Architect

Page 6: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 6

Enterprise Architecture and UoN

• 2006 Program of Works 50+ Projects with IT underpinning them

Infrastructure (network, server consolidation, etc)

Information Management (BI, ECMS)

Business (HR, Finance, Research, Students, Facilities, etc)

Teaching / Learning (Blackboard/LOMS, Academic Support)

Operational (ID Mngt, Integration,adopt mainstream technology)

Client Services (“17000” Centralised Service Desk, MOE, ITIL rollout)

NUWays: Focussed on Business Process Improvement and EPMO

• Formed

Change Office

AAG – Architecture Advisory Group

CAB – Change Advisory Board

Project Portfolio’s – Program of Works

Page 7: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 7

Enterprise Architecture and UoN

• Currently only used by IT Covers PoW and operations

Reaction to the amount of project work being undertaken, realisation for EA out of PoW

• AAG Membership Enterprise Applications

Solutions Architect

Infrastructure

Security

Data Services

Client Services

Web Group

(Note: No Business Representation)

• Bottom up approach to EA – driven by IT

Page 8: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 8

Challenges Experienced

• Current IT Inventory = 100+ Main Applications ~65% in-house developed – mainly “gap fillers” around the enterprise applications

Current upgrades will supersede some but still expected to be significant

Mixed blend of technology:

ERP, disparate systems

old and new technology

“islands of data” and “the spider web” of integration (point to point)

• Time / Resources / Size of Work for Enterprise Architecture

• Standards / Guidelines

• Expectations of Business and IT

• Implementation, Acceptance and Understanding of Enterprise Architecture within IT

• Seen as a hold up for existing processes / projects

Page 9: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 9

Our Enterprise Architecture Framework

Information Architecture

Application Architecture

Business Architecture

Technology Architecture

Business Model

• Business Direction

• Stakeholders

• Functions

• Information

• Data Model

• Information Flows

• Databases

• Applications

• Application Integration

• Application Technology

• Server Technology

• Network / Communications

• Platforms / Operating Systems

• Database Systems

• Security Technologies

• etc.

Page 10: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 10

Architecture Development Process

Cu

rrent M

od

el

T1

T2

Targ

et Mo

del

ApplicationInformation

Technical

High

Med

ium

Detai

led

Business

Business StrategyIT Strategy

Policies

Enterprise Architecture Principles

Technology Standards and Guidelines

Business and IT Strategies ensure that architectures align

with business needs and priorities

Architecture layers provide linkage between business models

and technical architecture

Principles give high level direction to enable decision making

High-level context diagrams present broader picture

Subject area models provide the linkage between the global

context and projects

Detailed models describe the subject matter at a project level

Standards and guidelines provide specific direction on implementing

architectures

Transition Plans provide the implementation “roadmap”

Page 11: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 11

UoN Service Delivery Model / Value ChainGet

New BusinessDevelop services

Getpaid

INVOICESTUDENTS

ATTRACTSTUDENTS

SCOPERESEARCHPROJECT

Student DESIGNPROGRAM

Deliverservices

TRANSFERLEARNING

ASSESSLEARNING

CONDUCT AND PUBLISH

RESEARCH

ResearchMARKET

RESEARCHPROJECT

PROCESSFUNDING

ENROLSTUDENTS

PROCESSPAYMENT or

FUNDINGVALIDATELEARNING

ADMITSTUDENTS

FINANCEMANAGEMENT

ACADEMICREGISTRAR

HRMANAGEMENT

CORPORATEINFORMATION

ITMANAGEMENT

LEGALCOUNSEL

FACILITIESMANAGEMENTS

up

po

rt s

ervi

ces

GRADUATESTUDIES

INTERNATIONALRESEARCHSERVICES

MARKETING/ PUBLIC

RELATIONS

Researchoutputs, papers

Degree

NUWAYS Project

Page 12: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 12

Student Service Delivery Model

(2) exams: includes all forms of evaluation (lab, tutorial, course work)(1) learning includes: courses, lab, tutorial, placements

Get New Business

Develop services

Getpaid

Deliverservices

ATTRACTSTUDENTS

DESIGNPROGRAM

TRANSFERLEARNING

ASSESSLEARNING

ENROLSTUDENTS

INVOICESTUDENTS

PROCESSPAYMENT or

FUNDING

Identify newprogram need

Evaluateprogram

(program review)

Providescholarships

Set up/verifyProgram

Set up/verifycourses

Set up/verifytimetable(lectures)

Set up/verifytimetable(tutorials)

Design exams (2)

Organiseexams

Conductexams

Markexams

Validate and publish results

Designlearning(1)

Deliverlearning

Set up/verifycharges

Publish feecharges

Configure feesand rules(Nustar)

Run tuitioncalculation

process (Nustar)

Receivepayment

Apply payment against

student debt

VALIDATEDEGREE

Verify degreerequirements

met

Redesignprogram

Design program

Gradepublished

Degreeconferred

Learning(1)

deliveredPaymentsreceived

Bill sentProgram/courses

/timetablespublished

Program revised,new program

outlined

ADMITSTUDENTS

Set/verifyadmission rules

Applyadmission rules

Offer/No Offerproduced

Publishprogram/courses

Run billingprocess

Promote university

Provide program information

Understand target markets

Events hosted,materials

distributed

Makeoffer

Conductceremony

Organise learning

Organiseceremony

Reconcile forcompliance

Page 13: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 13

Architecture Governance Model

IT Governance Committee

Senior Executive level

IT Policy, Standards & Architecture Review

IT Management level

Subject matter expertsArchitecture

Advisory

Group

IT service

delivery teams

IT development

teams

Adhoc

working groups

Vendors and

consultants

StandardsPolicies

Guidelines

ExceptionsGranted

UoNEA

Req

uest

for

Exc

eptio

n

Pro

ject

Arc

hite

ctur

e

Updates

UpdatesUpdates

Business / Projects

Arc

hite

ctur

e A

dvic

e

Rej

ecte

d E

xcep

tion,

Rec

omm

enda

tion

AAG

Page 14: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 14

Architecture Principles

Information Architecture

Application Architecture

Business Architecture

Technology Architecture

Application Architecture PrinciplesCommon Use ApplicationsEase of UseRe-use Before BuyingBuy Before BuildingMinimise Package ModificationsComponent-based ArchitectureChannel and Device IndependenceIntegration Services IndependenceInterfaces to External EnvironmentAdopt Web-based Technologies

Information Architecture PrinciplesSingle Customer Identification

Consistent Definition of ProductsIdentification of Customer Contact Points

Data Accessible Across University of NewcastleTimely Information

Reuse DataUse One Data Master

Single Algorithm for Each Business MeasureData Security

Common Vocabulary and Data DefinitionsCentralised Analytical Data Repositories

Technology Architecture Principles

Technical Environment for the FutureUse Proven TechnologiesDisaster Recovery / Business ContinuityInteroperabilityControl Technical DiversityA Single Integrated WAN based on IP Protocol

Consistent Office EnvironmentEnsure Enterprise-Wide Integration of IT SecurityNon-RepudiationDeploy a Perimeter Layer Protecting Internal Network AccessSecurity Infrastructure to Support Distributed UsersUse Portals to Provide Security at a Higher Level

Page 15: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 15

Architecture Services for Projects

PROJECT PATH

1. Preliminary consultation

BusinessCase

FunctionalSpecification

SolutionOptions

Technical Design

Specification

Business RequirementsSpecification

Business idea

Preliminary advice re: solution options &

architectural implications

Enterprise Architecture

Model

Enterprise Architecture

Principles

3. Detailed architectural analysis

(environmental scanning; gap analysis;

assessment of options etc)

Technology trends

Project Charter

Implementation of new/changed

architecture components (those not project specific)

Ente

rpris

e A

rchi

tect

Solu

tions

Arc

hite

ctPr

ojec

t M

anag

emen

t

Business trends and strategies

Ongoing advice to refine

project shape

2. Project planning

advice

Advice regarding implementation (eg cost/time) of

technology solutions

New/changed architectural components

required due to external factors

Recommended technology

solution

PTO

1.Discovery 2. Design

New/changedarchitectural components

required by project

Page 16: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 16

Architecture Services for Projects

PROJECT PATH

5. Architectural issues

management

Enterprise Architecture

Model

Enterprise Architecture

Principles

Ente

rpris

e A

rchi

tect

Solu

tions

Arc

hite

ctPr

ojec

t Man

agem

ent

Implementation of new/changed architecture components

(project specific)

Resolution of architectural

issues

Escalation of architectural

issues

IssuesRegister

Technical Design

Specification

4. Architectural compliance

review

Cont’d

Incorporate new/changed elements

into the Enterprise Architecture Model

Go Live

2. Design cont’d 3. Deployment

Page 17: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 17

Technology Architecture Components

Page 18: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 18

Where to from Now?

• Adoption of Use of Enterprise Architecture outside of IT

• Establish an EA group with a business focus

• Learn and improve

• Work collaboratively

• Continual Development of Enterprise Architecture with alignment to the strategic direction of UoN

• Become proactive rather than reactive

Page 19: Download 'Enterprise Architecture Overview' .ppt (801KB)

November 2006 19

Thankyou

• David Hall

Program Director – Project Office

[email protected]

• Stephen Bosworth

Enterprise Applications

[email protected]

•Carey Steller

Solutions Architect

[email protected]